Accident Compensation Helpline Ltd
Reference number: 830520
Instant download
Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
213, Queens House, Queen Street, Barnstaple, Devon, EX32 8HJ, United Kingdom
In the full report: 3 background checks
- When accident-helpline.uk.com first appeared online, and whether it can receive email
- What kind of line 01271 341120 is
- Who else gives the postcode EX32 8HJ
Other names (5)
If you were contacted under any of these names, it is this firm.
- National Claim Experts Trading name: A name it trades under now.
- ACCIDENT COMPENSATION HELPLINE Former name: A name it was registered under before.
- Accident Claims Helpline Former trading name: A name it used to trade under.
- Car Accident Helpline Former trading name: A name it used to trade under.
- Work Accident Helpline Former trading name: A name it used to trade under.
Warning
Scammers have impersonated this firm
Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.
Fake phone numbers (1)
- 07459 955676
Fake email addresses (1)
- arfannasarclaims@insurer.com
The FCA warning these came from
- arfannasarclaims@insurer.com 31 January 2025
Scammers change these details often. Always check the live FCA warning.
FCA permissions and consumer protection
- Claims management No FSCS coverMoney you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
The clone warnings above are scammers using this firm's name, not something the firm has done.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 05311328 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 13 December 2004 (21 years old)
- Registered office
- 69 High Street, Bideford, Devon, EX39 2AT
- Nature of business
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- Other business support service activities not elsewhere classified (SIC 82990)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Paul Dennis Smith | Director | Sep 1950 | 13 Dec 2004 | 8 other companies |
| Shirley Elizabeth Smith | Director | Sep 1950 | 13 Dec 2004 | 19 other companies |
| Shirley Elizabeth Smith | Secretary | Not published | 13 Dec 2004 | 19 other companies |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 19
- closed down
- 16
- run together
- 8
In the full report: all 19 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 8 companies these 2 directors run together
- All 7 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£22.4k
−75% from £89.7k
Cash at bank
£228k
−18% from £277k
Employees (average)
8
+14% from 7
Owed within a year
£390k
<1% from £393k
Assets and liabilities
In the full report: all 6 years of accounts
- Every year from 2020 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 05311328. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Accident Compensation Helpline’s history from the FCA register and Companies House, newest first.
2025
31 January 2025
- FCA warned the public about a scam impersonating this firm
FCA warning list
2020
3 February 2020
- Regulated by the FCA from this date
- Changed its registered name from "ACCIDENT COMPENSATION HELPLINE"
- Became authorised by the FCA
FCA register
2019
31 March 2019
- No longer regulated by the Claims Management Regulator
FCA register
10 January 2019
- Changed its registered name from "Accident Compensation Helpline Ltd"
FCA register
2016
6 April 2016
- Paul Dennis Smith became a part-owner (25–50% of shares)
- Shirley Elizabeth Smith became a part-owner (25–50% of shares)
Companies House
2007
26 April 2007
- Regulated by the Claims Management Regulator from this date
FCA register
2004
13 December 2004
- Incorporated at Companies House
Companies House
In the full report: all 28 events
- All 28 events in its history (10 shown here)
- Every director appointment and resignation: 10
Firms connected to Accident Compensation Helpline
Other FCA-listed firms that share a director, phone number or address with Accident Compensation Helpline. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share its postcode
- 1
In the full report: the connected firm, named
- How it is linked: the same postcode (1)
- Who links it to this firm: the named directors, with dates
Firms like Accident Compensation Helpline
Other firms of the same type (claims management firm), nearest first.
In the Exeter (EX) postcode area
Elsewhere in the UK
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Accident Compensation Helpline
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 19 other companies its directors have run, named
- 3 background checks on its contact details
- 6 years of accounts, charted
- All 28 events in its history
- 1 connected firm, named, and who links them
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Frequently asked questions about this firm
Is Accident Compensation Helpline Ltd FCA authorised?
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Is Accident Compensation Helpline a scam or clone?
Is my money safe with Accident Compensation Helpline?
Who owns Accident Compensation Helpline?
Who runs Accident Compensation Helpline?
How long has Accident Compensation Helpline been in business?
What do Accident Compensation Helpline’s latest accounts show?
Does Accident Compensation Helpline use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- FCA warning: arfannasarclaims@insurer.com fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk