Aldermore Bank PLC

Reference number: 204503

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When aldermore.co.uk first appeared online, and whether it can receive email
  • What kind of line 0333 321 1000 is
  • Who else gives the postcode RG1 1AX
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Other names (4)

If you were contacted under any of these names, it is this firm.

  • Octane Capital Trading name
  • Ruffler Bank Plc Former name
  • Absolute Invoice Finance Former trading name
  • Aldermore Bank Plc T/A Absolute Invoice Finance Former trading name

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake websites (2)
  • aldermoreibank.co.uk
  • aldermoreibank.com
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit · Hire out goods to consumers No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (18 permissions)
  • Accepting Deposits
  • Acting as a CBTL administrator
  • Acting as a CBTL advisor
  • Acting as a CBTL lender
  • Administering a regulated mortgage contract
  • Advising on regulated mortgage contracts
  • Arranging (bringing about) regulated mortgage contracts
  • Credit Broking
  • Dealing in investments as principal
  • Debt Adjusting
  • Debt-counselling
  • Entering into a regulated mortgage contract as lender
  • Entering into Regulated Consumer Hire Agreements as owner
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement
  • Making arrangements with a view to regulated mortgage contracts
  • Making arrangements with a view to transactions in investments

Limits on what they may do

  • Not permitted to canvass off trade premises
    The firm is not permitted to canvass regulated borrower-lender-supplier agreements or regulated consumer hire agreements off trade premises

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
65
upheld, against a 31% median
40%
about banking and credit
35

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
00947662
Company status
Active
Company type
Public limited company
Incorporated
10 February 1969 (57 years old)
Registered office
Apex Plaza, Forbury Road, Reading, RG1 1AX
Nature of business
  • Banks (SIC 64191)

Directors and company secretaries

Name Role Born Appointed Other companies
Patrick Noel Butler Director Dec 1960 1 Jan 2018 23 other companies
Rosemary Carol Murray Director Jan 1965 1 Aug 2021 11 other companies
Ruth Anna Handcock Director Feb 1980 1 Oct 2021 29 other companies
Mary Seemane Vilakazi Director Aug 1977 1 Apr 2024 None
Markos George Davias Director Apr 1981 1 Apr 2024 None
Alasdair Bruce Lenman Director Dec 1969 1 Jul 2024 50 other companies
Louise Jeanette Britnell Director May 1979 15 Sep 2025 29 other companies
Rajendra Makanjee Director Jan 1964 3 Nov 2025 None
Paul Joseph Lawrence Director Mar 1961 1 Dec 2025 2 other companies
Adrian John Sainsbury Director Mar 1968 9 Apr 2026 1 other company
Melissa Conway Secretary Not published 1 Mar 2023 –

Other companies run by these 10 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
134
closed down
36
went insolvent
7

In the full report: all 134 companies, named

  • What each company does, and whether it is still trading
  • Which of these 10 directors sit on each board, and since when
  • The 7 that went into liquidation or administration
  • The 21 on the FCA register, including 2 no longer authorised
  • The 2 companies these 10 directors run together
  • All 56 people who have ever been directors, with their dates
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Key dates in its history

Aldermore Bank’s history from the FCA register and Companies House, newest first.

Key events (10) All events (117)

2019

20 August 2019

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2016

6 April 2016

  • Aldermore Group PLC took control (75–100% of shares)

Companies House

29 February 2016

  • FCA imposed a requirement (Not permitted to canvass off trade premises)

FCA register

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2009

3 July 2009

  • Changed its registered name from "Ruffler Bank Plc"

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1998

1 June 1998

  • Regulated by the Financial Services Authority from this date

FCA register

1969

10 February 1969

  • Incorporated at Companies House

Companies House

In the full report: all 117 events

  • All 117 events in its history (10 shown here)
  • Every director appointment and resignation: 99
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Firms connected to Aldermore Bank

Other FCA-listed firms that share a director, phone number or address with Aldermore Bank. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share a director
2
past links
10

In the full report: all 2 connected firms, named

  • How each is linked: shared directors (2)
  • Who links each one: the named directors, with dates
  • 10 past links through former directors
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Firms like Aldermore Bank

Other firms of the same type (bank or building society), nearest first.

In the Reading (RG) postcode area

Compass Friendly Society LimitedHookAuthorisedNewbury Building SocietyNewburyAuthorisedReading Njangi Of Cameroonians (Rencam) Credit Union LtdReadingAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Aldermore Bank

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 134 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 117 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Aldermore Bank PLC FCA authorised?
Yes, Aldermore Bank PLC (FRN 204503) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as a bank or building society. The FCA has placed a limit on what it may do.
What is Aldermore Bank’s phone number and website?
The FCA register lists the phone number 0333 321 1000 and the website aldermore.co.uk for Aldermore Bank. If you were given different contact details, use these to check with the firm before going any further.
Is Aldermore Bank a scam or clone?
Scammers have impersonated Aldermore Bank: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Aldermore Bank, shown on this page.
Is my money safe with Aldermore Bank?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Aldermore Bank to the Financial Ombudsman Service, free of charge.
Who owns Aldermore Bank?
Aldermore Bank is owned by Aldermore Group PLC, which holds 75–100% of shares and 75–100% of votes, since 6 April 2016.
Who runs Aldermore Bank?
Companies House lists 10 directors of Aldermore Bank: Patrick Noel Butler, Rosemary Carol Murray, Ruth Anna Handcock, Mary Seemane Vilakazi, Markos George Davias, Alasdair Bruce Lenman and 4 more.
How long has Aldermore Bank been in business?
The company was formed on 10 February 1969, and has held its current FCA authorisation since December 2001.
How many complaints does Aldermore Bank get?
In January–June 2025, the Financial Ombudsman Service received 65 new complaints about Aldermore Bank, and upheld 40% of those it decided.
Does Aldermore Bank use any other names?
It trades as Octane Capital. It has previously used 3 other names: Ruffler Bank Plc, Absolute Invoice Finance and Aldermore Bank Plc T/A Absolute Invoice Finance.

Sources and links

The full report on Aldermore Bank PLC

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