Arrow Leasehold Management Ltd: FCA regulated?

Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Appointed for 4 years
Protected through the principal
No FCA actions
Active company since 2011
Accounts filed up to 30 September 2025

Responsible principal firm

ST. GILES INSURANCE & FINANCE SERVICES LIMITED Reference number: 311167 Authorised View firm →

What does this mean?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
Arrow Leasehold Management Ltd (FRN 984878) is an AR of ST. GILES INSURANCE & FINANCE SERVICES LIMITED (FRN 311167). When you use Arrow Leasehold Management's services, the FCA authorisation sits with the principal firm.
Example: if you take financial advice from Arrow Leasehold Management, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

arrowlm.co.uk (opens in a new tab)
Phone number

01708 961811
Address

BC01, Building 13, Thames Industrial Park, Princess Margaret Road, East Tilbury, Essex, RM18 8RH, United Kingdom

In the full report: 3 background checks

When arrowlm.co.uk first appeared online, and whether it can receive email
What kind of line 01708 961811 is
Who else gives the postcode RM18 8RH

FCA permissions and consumer protection

Protection through the principal firm
Protection works through St. Giles Insurance & Finance Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 07821641 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 25 October 2011 (15 years old)
Registered office: Sutherland House, 1759 London Road, Leigh On Sea, Essex, SS9 2RZ, England
Nature of business: Combined facilities support activities (SIC 81100)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Bernadette Ann Rose	Director	Jun 1966	25 Oct 2011	1 other company
Grant Gabriel Scott	Director	Aug 1965	25 Oct 2011	None

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other company: 1
still active: 1

In the full report: all 1 company, named

What each company does, and whether it is still trading
Which of these 2 directors sit on each board, and since when
Any that went into liquidation or administration

Filed accounts and finances

Year to 30 September 2025Small company accountsNot audited

Total equity

£109

−90% from £1,096

Cash at bank

£20.7k

+127% from £9,142

Employees (average)

8

Same as 8

Owed within a year

£36.4k

+23% from £29.6k

Assets and liabilities

In the full report: all 7 years of accounts

Every year from 2019 to 2025
The chart, over every year
Every filed figure, year by year

About these figures

Turnover: Money taken from sales in the year, before any costs.
Profit before tax: What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity: Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities: Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank: Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year: Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 07821641. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Arrow Leasehold Management’s history from the FCA register and Companies House, newest first.

2022

7 October 2022

Became an appointed representative

FCA register

2016

1 July 2016

Bernadette Ann Rose became a part-owner (25–50% of shares)
Grant Gabriel Scott became a part-owner (25–50% of shares)

Companies House

2011

25 October 2011

Incorporated at Companies House
Bernadette Ann Rose appointed as a director
Grant Gabriel Scott appointed as a director

Companies House

Director appointments and resignations, and trading names, appear under All events.

Firms connected to Arrow Leasehold Management

Other FCA-listed firms that share a director, phone number or address with Arrow Leasehold Management. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 5
no longer authorised: 1
share its postcode: 5

In the full report: all 5 connected firms, named

How each is linked: the same postcode (5)
Who links each one: the named directors, with dates

Firms like Arrow Leasehold Management

Other firms of the same type (insurance broker), nearest first.

In East Tilbury

Fidelity Mortgages LtdEast TilburyAppointed representative The British Institute of Fitted Interiors Specialists LimitedEast TilburyAppointed representative

In the Romford (RM) postcode area

A&H Intermediaries LtdUpminsterAppointed representative BTJ Mortgages LtdRomfordAppointed representative Captain Mortgages LtdDagenhamAppointed representative Constance Finance LimitedDagenhamAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Arrow Leasehold Management

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

1 other company its directors have run, named
3 background checks on its contact details
7 years of accounts, charted
All 6 events in its history
5 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Arrow Leasehold Management Ltd FCA authorised?

Arrow Leasehold Management Ltd (FRN 984878) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does appointed representative mean for Arrow Leasehold Management?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Arrow Leasehold Management Ltd (FRN 984878) is an AR of ST. GILES INSURANCE & FINANCE SERVICES LIMITED (FRN 311167). When you use Arrow Leasehold Management's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Arrow Leasehold Management, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Arrow Leasehold Management’s phone number and website?

The FCA register lists the phone number 01708 961811 and the website arrowlm.co.uk for Arrow Leasehold Management. If you were given different contact details, use these to check with the firm before going any further.

Is Arrow Leasehold Management a scam or clone?

Arrow Leasehold Management is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Arrow Leasehold Management?

Protection works through St. Giles Insurance & Finance Services Limited, the principal firm responsible for Arrow Leasehold Management's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who owns Arrow Leasehold Management?

Companies House lists 2 people with significant control of Arrow Leasehold Management: Ms Bernadette Ann Rose (25–50% of shares) and Mr Grant Gabriel Scott (25–50% of shares).

Who runs Arrow Leasehold Management?

Companies House lists 2 directors of Arrow Leasehold Management: Bernadette Ann Rose and Grant Gabriel Scott.

How long has Arrow Leasehold Management been in business?

The company was formed on 25 October 2011.

What do Arrow Leasehold Management’s latest accounts show?

Its latest accounts, to 30 September 2025, show total equity of £109 (−90% from £1,096) and cash at bank of £20.7k (+127% from £9,142).