Ashford Borough Citizens Advice

Reference number: 617494

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When ashfordadvice.org first appeared online, and whether it can receive email
  • What kind of line 01233 631110 is
  • Who else gives the postcode TN23 1RD
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Ashford Borough Citizens Advice Bureau Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
28 August 1996 (30 years old)
Registered office
Seabrooke House, Church Road, Ashford, Kent, TN23 1RD
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name Role Born Appointed Other companies
Deirdre Ann Gillian Thom Director Jun 1943 27 Jul 2001 1 other company
Emily Birchmore Director Mar 1993 30 Oct 2019 1 other company
Alison Lewis Director Jan 1955 23 May 2024 None
George Cardyn Director Dec 1946 23 Oct 2025 None
Asiya Khan Director Jun 1977 23 Oct 2025 None
Lesley Riding Director Sep 1963 28 Jul 2026 None

Other companies run by these 6 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
2
closed down
1
still active
1

In the full report: all 2 companies, named

  • What each company does, and whether it is still trading
  • Which of these 6 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 46 people who have ever been directors, with their dates
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Key dates in its history

Ashford Borough Citizens Advice’s history from the FCA register and Companies House, newest first.

2018

30 May 2018

  • Changed its registered name from "Ashford Borough Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

1996

28 August 1996

  • Incorporated at Companies House

Companies House

In the full report: all 96 events

  • All 96 events in its history (5 shown here)
  • Every director appointment and resignation: 88
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Firms connected to Ashford Borough Citizens Advice

Other FCA-listed firms that share a director, phone number or address with Ashford Borough Citizens Advice. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
3
share its postcode
3

In the full report: all 3 connected firms, named

  • How each is linked: the same postcode (3)
  • Who links each one: the named directors, with dates
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Firms like Ashford Borough Citizens Advice

Other firms of the same type (debt advice or management), nearest first.

In the Tonbridge (TN) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Ashford Borough Citizens Advice

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 96 events in its history
  • 3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Ashford Borough Citizens Advice FCA authorised?
Yes, Ashford Borough Citizens Advice (FRN 617494) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Ashford Borough Citizens Advice’s phone number and website?
The FCA register lists the phone number 01233 631110 and the website ashfordadvice.org for Ashford Borough Citizens Advice. If you were given different contact details, use these to check with the firm before going any further.
Is Ashford Borough Citizens Advice a scam or clone?
Ashford Borough Citizens Advice is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Ashford Borough Citizens Advice?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Ashford Borough Citizens Advice handles your money, so check the specific product before you commit. You can also refer complaints about Ashford Borough Citizens Advice to the Financial Ombudsman Service, free of charge.
Who runs Ashford Borough Citizens Advice?
Companies House lists 6 directors of Ashford Borough Citizens Advice: Deirdre Ann Gillian Thom, Emily Birchmore, Alison Lewis, George Cardyn, Asiya Khan and Lesley Riding.
How long has Ashford Borough Citizens Advice been in business?
The company was formed on 28 August 1996, and has held its current FCA authorisation since April 2014.
Does Ashford Borough Citizens Advice use any other names?
It has previously used the name Ashford Borough Citizens Advice Bureau.

Sources and links

The full report on Ashford Borough Citizens Advice

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