Assistive Group Limited

Reference number: 782317

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

MARK BATES LIMITED Reference number: 308390 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Assistive Group Limited (FRN 782317) is an AR of MARK BATES LIMITED (FRN 308390). When you use Assistive Group's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Assistive Group, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When independentmobility.co.uk first appeared online, and whether it can receive email
  • What kind of line 01482 338338 is
  • Who else gives the postcode HU9 1BY
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Other names (4)

If you were contacted under any of these names, it is this firm.

  • Independent Mobility Trading name
  • Lite Mobility Trading name
  • Mobility Finance 4 U Trading name
  • Assistive Group Ltd Former name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Mark Bates Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
10033485
Company status
Active
Company type
Private limited company
Incorporated
29 February 2016 (10 years old)
Registered office
Beckside Court, Annie Reed Road, Beverley, East Yorkshire, HU17 0LF, England
Nature of business
  • Other retail sale not in stores, stalls or markets (SIC 47990)

Directors and company secretaries

Name Role Born Appointed Other companies
Helen Richmond Director Feb 1975 29 Feb 2016 None
Ian Johnathan Richmond Director Aug 1975 29 Feb 2016 None

In the full report: every company its directors have run

  • Confirmation that these 2 directors run no other company
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Filed accounts and finances

Year to 28 February 2026Small company accountsNot audited

Net assets

£128k

−16% from £152k

Cash at bank

£210k

+246% from £60.8k

Employees (average)

15

+7.1% from 14

Owed within a year

£463k

+18% from £393k

Assets and liabilities

In the full report: all 7 years of accounts

  • Every year from 2020 to 2026
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 10033485. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Assistive Group’s history from the FCA register and Companies House, newest first.

Key events (5) All events (10)

2024

30 August 2024

  • Changed its registered name from "Assistive Group Ltd"

FCA register

2017

21 June 2017

  • Became an appointed representative

FCA register

2016

6 April 2016

  • Helen Richmond became a part-owner (25–50% of shares)
  • Ian Johnathan Richmond became a part-owner (25–50% of shares)

Companies House

29 February 2016

  • Incorporated at Companies House

Companies House

In the full report: all 10 events

  • All 10 events in its history (5 shown here)
  • Every director appointment and resignation: 2
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Firms connected to Assistive Group

Other FCA-listed firms that share a director, phone number or address with Assistive Group. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Get the full report on Assistive Group

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • Every company its directors have run, named
  • 3 background checks on its contact details
  • 7 years of accounts, charted
  • All 10 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Assistive Group Limited FCA authorised?
Assistive Group Limited (FRN 782317) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Assistive Group?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Assistive Group Limited (FRN 782317) is an AR of MARK BATES LIMITED (FRN 308390). When you use Assistive Group's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Assistive Group, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Assistive Group’s phone number and website?
The FCA register lists the phone number 01482 338338 and the website independentmobility.co.uk for Assistive Group. If you were given different contact details, use these to check with the firm before going any further.
Is Assistive Group a scam or clone?
Assistive Group is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Assistive Group?
Protection works through Mark Bates Limited, the principal firm responsible for Assistive Group's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Assistive Group?
Companies House lists 2 people with significant control of Assistive Group: Mr Ian Johnathan Richmond (25–50% of shares) and Mrs Helen Richmond (25–50% of shares).
Who runs Assistive Group?
Companies House lists 2 directors of Assistive Group: Helen Richmond and Ian Johnathan Richmond.
How long has Assistive Group been in business?
The company was formed on 29 February 2016.
What do Assistive Group’s latest accounts show?
Its latest accounts, to 28 February 2026, show net assets of £128k (−16% from £152k) and cash at bank of £210k (+246% from £60.8k).
Does Assistive Group use any other names?
It trades as Independent Mobility, Lite Mobility and Mobility Finance 4 U. It has previously used the name Assistive Group Ltd.

Sources and links

The full report on Assistive Group Limited

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