Automobile Association Insurance Services Limited

Reference number: 310562

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When theaa.com first appeared online, and whether it can receive email
  • What kind of line 0370 544 8866 is, and the 3 other firms that give it
  • Who else gives the postcode RG21 4HG
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Other names (31)

If you were contacted under any of these names, it is this firm.

  • AA Autoquote Trading name
  • Aa Business Finance Trading name
  • Aa Business Services Trading name
  • Aa.Com Trading name
  • Aa Drive Trading name
  • Aa Driving School Trading name
  • AA Financial Services Trading name
  • AA Homequote Trading name
  • AA Homesure Trading name
  • AA Instalments Trading name
  • AA Insurance Trading name
  • Aa Insurance Services Trading name
  • AAIS Trading name
  • Aa Paytrak Trading name
  • Aa Rescue Trading name
  • Aa Select Trading name
  • Aa Services Trading name
  • Aa Vehicle Management Trading name
  • BEAM Trading name
  • BEAM From The AA Trading name
  • Central Recoveries Trading name
  • Five Star Europe Trading name
  • Go Travel Insurance Trading name
  • The Aa Trading name
  • Aa Service Centres Former trading name
  • Aa Tyre Fit Former trading name
  • BEAM By The AA Former trading name
  • British Gas Home Insurance Former trading name
  • British Gas Insurance Services Former trading name
  • Scottish Gas Home Insurance Former trading name
  • Scottish Gas Insurance Services Former trading name

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit · Hire out goods to consumers No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (10 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Entering into Regulated Consumer Hire Agreements as owner
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement
  • Making arrangements with a view to transactions in investments

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
115
upheld, against a 31% median
16%
about insurance
108

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
02414212
Company status
Active
Company type
Private limited company
Incorporated
17 August 1989 (37 years old)
Registered office
Level 3, Plant, Basing View, Basingstoke, Hampshire, RG21 4HG, England
Nature of business
  • Activities of insurance agents and brokers (SIC 66220)

Directors and company secretaries

Name Role Born Appointed Other companies
Janet Connor Director Dec 1964 8 Aug 2014 14 other companies
Joseph Augustus Park Director Dec 1970 17 Jan 2022 4 other companies
David Frederick Swiffen Rogers Director May 1956 1 Mar 2022 30 other companies
Harjeet Johal Director Jun 1970 28 Sep 2023 None
James Edward Cox Secretary Not published 1 Oct 2021 –

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
48
closed down
11
went insolvent
1

In the full report: all 48 companies, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 16 on the FCA register
  • All 63 people who have ever been directors, with their dates
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Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

Key events (7) All events (173)

2016

6 April 2016

  • Aa Corporation Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2005

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

2004

30 September 2004

  • Board replaced: all 5 directors left and 8 new directors took over

Companies House

2002

14 March 2002

  • Board replaced: all 3 directors left and 3 new directors took over

Companies House

1989

17 August 1989

  • Incorporated at Companies House

Companies House

In the full report: all 173 events

  • All 173 events in its history (7 shown here)
  • Every director appointment and resignation: 125
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Connected firms

Other FCA-listed firms that share a director, phone number or address with this firm. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
7
share a director
5
share its phone number
3

In the full report: all 7 connected firms, named

  • How each is linked: shared directors (5), the same phone number (3), the same postcode (1)
  • Who links each one: the named directors, with dates
  • 7 past links through former directors
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Similar firms

Other firms of the same type (lender), nearest first.

In Basingstoke

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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 48 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 173 events in its history
  • 7 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Automobile Association Insurance Services Limited FCA authorised?
Yes, Automobile Association Insurance Services Limited (FRN 310562) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as a lender. The FCA has placed no limits on its permissions.
What is Automobile Association Insurance Services’ phone number and website?
The FCA register lists the phone number 0370 544 8866 and the website theaa.com for Automobile Association Insurance Services. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 3 other FCA firms.
Is Automobile Association Insurance Services a scam or clone?
Automobile Association Insurance Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Automobile Association Insurance Services?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Automobile Association Insurance Services to the Financial Ombudsman Service, free of charge.
Who owns Automobile Association Insurance Services?
Automobile Association Insurance Services is owned by Aa Corporation Limited, which holds 75–100% of shares and 75–100% of votes, since 6 April 2016.
Who runs Automobile Association Insurance Services?
Companies House lists 4 directors of Automobile Association Insurance Services: Janet Connor, Joseph Augustus Park, David Frederick Swiffen Rogers and Harjeet Johal.
How long has Automobile Association Insurance Services been in business?
The company was formed on 17 August 1989, and has held its current FCA authorisation since January 2005.
How many complaints does Automobile Association Insurance Services get?
In January–June 2025, the Financial Ombudsman Service received 115 new complaints about Automobile Association Insurance Services, and upheld 16% of those it decided.
Does Automobile Association Insurance Services use any other names?
It trades as AA Autoquote, Aa Business Finance, Aa Business Services, Aa.Com and Aa Drive, and 19 more names. It has previously used 7 other names, including Aa Service Centres, Aa Tyre Fit and BEAM By The AA.

Sources and links

The full report on Automobile Association Insurance Services Limited

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