Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Website
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Phone number
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Address
Aviva Administration Ltd, Wellington Row, York, North Yorkshire, YO90 1WR, United Kingdom
In the full report: 3 background checks
- When aviva.co.uk first appeared online, and whether it can receive email
- What kind of line 020 7283 2000 is, and the 5 other firms that give it
- Who else gives the postcode YO90 1WR
Other names (13)
If you were contacted under any of these names, it is this firm.
- AXA Sun Life Services Plc Former name: A name it was registered under before.
- Friends Life Services Limited Former name: A name it was registered under before.
- Aviva Financial Advice Former trading name: A name it used to trade under.
- AXA Assurance Former trading name: A name it used to trade under.
- AXA Direct Former trading name: A name it used to trade under.
- AXA Equity & Law Former trading name: A name it used to trade under.
- AXA Group Former trading name: A name it used to trade under.
- AXA Sun Life Direct Former trading name: A name it used to trade under.
- AXA Winterthur Wealth Management Former trading name: A name it used to trade under.
- Britannia Financial Advisory Services Former trading name: A name it used to trade under.
- Clydesdale Financial Advisory Service Former trading name: A name it used to trade under.
- Sun Life Direct Former trading name: A name it used to trade under.
- Yorkshire Financial Advisory Service Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
- Advise on or arrange mortgages FSCS may applyMortgage advice and arranging may be FSCS-covered, up to the limit that applies.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (12 permissions)
- Advising on investments (except on Pension Transfers and Pension Opt Outs)
- Advising on Pension Transfers and Pension Opt Outs
- Advising on regulated mortgage contracts
- Arranging (bringing about) deals in investments
- Arranging (bringing about) regulated mortgage contracts
- Assisting in the administration and performance of a contract of insurance
- Dealing in investments as agent
- Dealing in investments as principal
- Establishing/operating/winding up a personal pension scheme
- Making arrangements with a view to regulated mortgage contracts
- Making arrangements with a view to transactions in investments
- Providing Targeted Support
Limits on what they may do
- This firm may handle your money in passing but must not hold it, so payments should go to the product provider, never to a personal account.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 03424940 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 26 August 1997 (29 years old)
- Registered office
- Aviva, Wellington Row, York, YO90 1WR, United Kingdom
- Nature of business
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- Other business support service activities not elsewhere classified (SIC 82990)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Sarah Jean Layden | Director | Sep 1974 | 14 Mar 2024 | 4 other companies |
| Jasmin Islam Slider | Director | Mar 1978 | 6 Sep 2024 | 6 other companies |
| Caroline June Dowson | Director | Nov 1985 | 28 Jan 2026 | 1 other company |
| AVIVA COMPANY SECRETARIAL SERVICES LIMITED | Corporate secretary | Not published | 31 Aug 2017 | – |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 10
- closed down
- 1
- are FCA-registered
- 5
In the full report: all 10 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 5 on the FCA register
- The 1 company these 3 directors run together
- All 63 people who have ever been directors, with their dates
Key dates in its history
Aviva Administration’s history from the FCA register and Companies House, newest first.
2017
29 September 2017
- Changed its registered name from "Friends Life Services Limited"
FCA register
2016
18 May 2016
- FCA imposed a requirement (May control but not hold client money)
FCA register
6 April 2016
- Aviva Life Services UK Limited took control (75–100% of shares)
Companies House
2013
1 April 2013
- Regulated by the FCA from this date
FCA register
2011
14 March 2011
- Changed its registered name from "AXA Sun Life Services Plc"
FCA register
2001
1 December 2001
- Regulated by the Financial Services Authority from this date
- Became authorised by the FCA
FCA register
1998
1 January 1998
- Regulated by the Personal Investment Authority from this date
FCA register
1997
26 August 1997
- Incorporated at Companies House
Companies House
In the full report: all 156 events
- All 156 events in its history (9 shown here)
- Every director appointment and resignation: 121
Firms connected to Aviva Administration
Other FCA-listed firms that share a director, phone number or address with Aviva Administration. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 6
- share a director
- 5
- share its phone number
- 5
In the full report: all 6 connected firms, named
- How each is linked: shared directors (5), the same phone number (5), the same postcode (5)
- Who links each one: the named directors, with dates
Firms like Aviva Administration
Other firms of the same type (financial adviser), nearest first.
In York
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Aviva Administration
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 10 other companies its directors have run, named
- 3 background checks on its contact details
- All 156 events in its history
- 6 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Check your FSCS cover fscs.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk