Aviva Administration Limited

Reference number: 185746

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When aviva.co.uk first appeared online, and whether it can receive email
  • What kind of line 020 7283 2000 is, and the 5 other firms that give it
  • Who else gives the postcode YO90 1WR
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Other names (13)

If you were contacted under any of these names, it is this firm.

  • AXA Sun Life Services Plc Former name: A name it was registered under before.
  • Friends Life Services Limited Former name: A name it was registered under before.
  • Aviva Financial Advice Former trading name: A name it used to trade under.
  • AXA Assurance Former trading name: A name it used to trade under.
  • AXA Direct Former trading name: A name it used to trade under.
  • AXA Equity & Law Former trading name: A name it used to trade under.
  • AXA Group Former trading name: A name it used to trade under.
  • AXA Sun Life Direct Former trading name: A name it used to trade under.
  • AXA Winterthur Wealth Management Former trading name: A name it used to trade under.
  • Britannia Financial Advisory Services Former trading name: A name it used to trade under.
  • Clydesdale Financial Advisory Service Former trading name: A name it used to trade under.
  • Sun Life Direct Former trading name: A name it used to trade under.
  • Yorkshire Financial Advisory Service Former trading name: A name it used to trade under.

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (12 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on Pension Transfers and Pension Opt Outs
  • Advising on regulated mortgage contracts
  • Arranging (bringing about) deals in investments
  • Arranging (bringing about) regulated mortgage contracts
  • Assisting in the administration and performance of a contract of insurance
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Establishing/operating/winding up a personal pension scheme
  • Making arrangements with a view to regulated mortgage contracts
  • Making arrangements with a view to transactions in investments
  • Providing Targeted Support

Limits on what they may do

  • This firm may handle your money in passing but must not hold it, so payments should go to the product provider, never to a personal account.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
26 August 1997 (29 years old)
Registered office
Aviva, Wellington Row, York, YO90 1WR, United Kingdom
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name Role Born Appointed Other companies
Sarah Jean Layden Director Sep 1974 14 Mar 2024 4 other companies
Jasmin Islam Slider Director Mar 1978 6 Sep 2024 6 other companies
Caroline June Dowson Director Nov 1985 28 Jan 2026 1 other company
AVIVA COMPANY SECRETARIAL SERVICES LIMITED Corporate secretary Not published 31 Aug 2017 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
10
closed down
1
are FCA-registered
5

In the full report: all 10 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 5 on the FCA register
  • The 1 company these 3 directors run together
  • All 63 people who have ever been directors, with their dates
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Key dates in its history

Aviva Administration’s history from the FCA register and Companies House, newest first.

2017

29 September 2017

  • Changed its registered name from "Friends Life Services Limited"

FCA register

2016

18 May 2016

  • FCA imposed a requirement (May control but not hold client money)

FCA register

6 April 2016

  • Aviva Life Services UK Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2011

14 March 2011

  • Changed its registered name from "AXA Sun Life Services Plc"

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1998

1 January 1998

  • Regulated by the Personal Investment Authority from this date

FCA register

1997

26 August 1997

  • Incorporated at Companies House

Companies House

In the full report: all 156 events

  • All 156 events in its history (9 shown here)
  • Every director appointment and resignation: 121
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Firms connected to Aviva Administration

Other FCA-listed firms that share a director, phone number or address with Aviva Administration. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
6
share a director
5
share its phone number
5

In the full report: all 6 connected firms, named

  • How each is linked: shared directors (5), the same phone number (5), the same postcode (5)
  • Who links each one: the named directors, with dates
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Firms like Aviva Administration

Other firms of the same type (financial adviser), nearest first.

In York

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Aviva Administration

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 10 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 156 events in its history
  • 6 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Aviva Administration Limited FCA authorised?
Yes, Aviva Administration Limited (FRN 185746) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as a financial adviser. The FCA has placed a limit on what it may do.
What is Aviva Administration’s phone number and website?
The FCA register lists the phone number 020 7283 2000 and the website aviva.co.uk for Aviva Administration. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 5 other FCA firms.
Is Aviva Administration a scam or clone?
Aviva Administration is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Aviva Administration?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Aviva Administration to the Financial Ombudsman Service, free of charge.
Who owns Aviva Administration?
Aviva Administration is owned by Aviva Life Services UK Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Aviva Administration?
Companies House lists 3 directors of Aviva Administration: Sarah Jean Layden, Jasmin Islam Slider and Caroline June Dowson.
How long has Aviva Administration been in business?
The company was formed on 26 August 1997, and has held its current FCA authorisation since December 2001.
Does Aviva Administration use any other names?
It has previously used 13 other names, including AXA Sun Life Services Plc, Friends Life Services Limited and Aviva Financial Advice.

Sources and links

The full report on Aviva Administration Limited

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