Aviva Credit Services UK Limited

Reference number: 724447

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When aviva.co.uk first appeared online, and whether it can receive email
  • What kind of line 01603 622200 is, and the 5 other firms that give it
  • Who else gives the postcode NR1 3NG
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FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (2 permissions)
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
7 October 1922 (104 years old)
Registered office
8 Surrey Street, Norwich, Norfolk, NR1 3NG, United Kingdom
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Daniel Bennett Director Oct 1976 18 May 2023 None
Rebecca Dawn Melvin Director Jun 1987 5 Mar 2024 None
David John Martin Director Dec 1968 5 Mar 2024 2 other companies
Michelle Taylor Director Jul 1973 28 Oct 2025 1 other company
Anna Kettell Director Jun 1980 11 May 2026 None
AVIVA COMPANY SECRETARIAL SERVICES LIMITED Corporate secretary Not published 1 Dec 1998 –

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
3
still active
3
is FCA-registered
1

In the full report: all 3 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
  • All 43 people who have ever been directors, with their dates
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Key dates in its history

Aviva Credit Services UK’s history from the FCA register and Companies House, newest first.

2018

27 April 2018

  • Board replaced: both directors left and 3 new directors took over

Companies House

2016

11 October 2016

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

6 April 2016

  • Aviva Insurance Limited took control (75–100% of shares)

Companies House

2006

9 May 2006

  • Board replaced: all 3 directors left and 3 new directors took over

Companies House

2000

14 November 2000

  • Board replaced: all 4 directors left and 2 new directors took over

Companies House

1922

7 October 1922

  • Incorporated at Companies House

Companies House

In the full report: all 88 events

  • All 88 events in its history (7 shown here)
  • Every director appointment and resignation: 79
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Firms connected to Aviva Credit Services UK

Other FCA-listed firms that share a director, phone number or address with Aviva Credit Services UK. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
6
share its phone number
5
share its postcode
4

In the full report: all 6 connected firms, named

  • How each is linked: the same phone number (5), the same postcode (4)
  • Who links each one: the named directors, with dates
  • 1 past link through former directors
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Firms like Aviva Credit Services UK

Other firms of the same type (lender), nearest first.

In Norwich

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Aviva Credit Services UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 88 events in its history
  • 6 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Aviva Credit Services UK Limited FCA authorised?
Yes, Aviva Credit Services UK Limited (FRN 724447) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since October 2016 and works as a lender. The FCA has placed no limits on its permissions.
What is Aviva Credit Services UK’s phone number and website?
The FCA register lists the phone number 01603 622200 and the website aviva.co.uk for Aviva Credit Services UK. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 5 other FCA firms.
Is Aviva Credit Services UK a scam or clone?
Aviva Credit Services UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Aviva Credit Services UK?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Aviva Credit Services UK handles your money, so check the specific product before you commit. You can also refer complaints about Aviva Credit Services UK to the Financial Ombudsman Service, free of charge.
Who owns Aviva Credit Services UK?
Aviva Credit Services UK is owned by Aviva Insurance Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Aviva Credit Services UK?
Companies House lists 5 directors of Aviva Credit Services UK: Daniel Bennett, Rebecca Dawn Melvin, David John Martin, Michelle Taylor and Anna Kettell.
How long has Aviva Credit Services UK been in business?
The company was formed on 7 October 1922, and has held its current FCA authorisation since October 2016.

Sources and links

The full report on Aviva Credit Services UK Limited

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