Aviva Insurance Limited

Reference number: 202153

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When aviva.co.uk first appeared online, and whether it can receive email
  • What kind of line 01603 622200 is, and the 5 other firms that give it
  • Who else gives the postcode NR1 3NG
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Other names (8)

If you were contacted under any of these names, it is this firm.

  • Aviva Risk Management Solutions Trading name
  • CGU Insurance Plc Former name
  • General Accident Fire and Life Assurance Corporation Limited Former name
  • General Accident Fire and Life Assurance Corporation p.l.c. Former name
  • Aviva Risk Management Solution Former trading name
  • AVO Former trading name
  • General Accident Former trading name
  • Quotemehappy.com Former trading name

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (11 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Effecting contracts of insurance
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
1,463
upheld, against a 31% median
31%
about insurance
1,463

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
SC002116
Company status
Active
Company type
Private limited company
Incorporated
23 February 1891 (135 years old)
Registered office
Pitheavlis, Perth, PH2 0NH
Nature of business
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
C. Wesley M. Scott Director Jan 1947 31 Oct 2017 None
Christopher John Clark Director May 1961 1 Jan 2020 4 other companies
Ian Edward Clark Director Feb 1960 8 Feb 2021 1 other company
Fiona Christina Fry Director Jul 1959 1 Sep 2022 None
Jason Philip Storah Director Sep 1973 21 Nov 2023 7 other companies
Charlotte Claire Jones Director Jul 1968 1 Apr 2024 17 other companies
Deepakkumar Velji Vajabhai Haria Director May 1963 25 Jul 2024 None
David Gideon Marock Director Nov 1970 23 Jan 2025 21 other companies
Maria Cristina Nestares Lopez Director Oct 1975 2 Jun 2025 1 other company
Gregory Robert Neilson Director Nov 1985 18 Dec 2025 4 other companies
AVIVA COMPANY SECRETARIAL SERVICES LIMITED Corporate secretary Not published 12 Dec 2016 –

Other companies run by these 10 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
49
closed down
1
are FCA-registered
20

In the full report: all 49 companies, named

  • What each company does, and whether it is still trading
  • Which of these 10 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 20 on the FCA register
  • The 6 companies these 10 directors run together
  • All 76 people who have ever been directors, with their dates
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Key dates in its history

Aviva Insurance’s history from the FCA register and Companies House, newest first.

Key events (10) All events (155)

2016

6 April 2016

  • Aviva Group Holdings Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2006

6 September 2006

  • Changed its registered name from "CGU Insurance Plc"

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1999

30 September 1999

  • Changed its registered name from "General Accident Fire and Life Assurance Corporation p.l.c."

FCA register

1982

3 March 1982

  • Changed its registered name from "General Accident Fire and Life Assurance Corporation Limited"

FCA register

1901

1 January 1901

  • Supervised by HM Treasury under the money laundering rules from this date

FCA register

1891

23 February 1891

  • Incorporated at Companies House

Companies House

In the full report: all 155 events

  • All 155 events in its history (10 shown here)
  • Every director appointment and resignation: 132
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Firms connected to Aviva Insurance

Other FCA-listed firms that share a director, phone number or address with Aviva Insurance. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
11
share a director
5
share its phone number
5

In the full report: all 11 connected firms, named

  • How each is linked: shared directors (5), the same phone number (5), the same postcode (4)
  • Who links each one: the named directors, with dates
  • 7 past links through former directors
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Firms like Aviva Insurance

Other firms of the same type (insurer), nearest first.

In Norwich

Gresham Insurance Company LimitedNorwichAuthorisedThe Ocean Marine Insurance Company LimitedNorwichAuthorised

Elsewhere in the UK

Chubb European Group SELondonAuthorisedRAC Insurance LimitedWalsallAuthorisedGreat Lakes Insurance UK LimitedLondonAuthorisedAviva Life & Pensions UK LimitedYorkAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Aviva Insurance

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 49 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 155 events in its history
  • 11 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Aviva Insurance Limited FCA authorised?
Yes, Aviva Insurance Limited (FRN 202153) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as an insurer. The FCA has placed no limits on its permissions.
What is Aviva Insurance’s phone number and website?
The FCA register lists the phone number 01603 622200 and the website aviva.co.uk for Aviva Insurance. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 5 other FCA firms.
Is Aviva Insurance a scam or clone?
Aviva Insurance is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Aviva Insurance?
It may control client money but not hold it. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Aviva Insurance to the Financial Ombudsman Service, free of charge.
Who owns Aviva Insurance?
Aviva Insurance is owned by Aviva Group Holdings Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Aviva Insurance?
Companies House lists 10 directors of Aviva Insurance: C. Wesley M. Scott, Christopher John Clark, Ian Edward Clark, Fiona Christina Fry, Jason Philip Storah, Charlotte Claire Jones and 4 more.
How long has Aviva Insurance been in business?
The company was formed on 23 February 1891, and has held its current FCA authorisation since December 2001.
How many complaints does Aviva Insurance get?
In January–June 2025, the Financial Ombudsman Service received 1,463 new complaints about Aviva Insurance, and upheld 31% of those it decided.
Does Aviva Insurance use any other names?
It trades as Aviva Risk Management Solutions. It has previously used 7 other names, including CGU Insurance Plc, General Accident Fire and Life Assurance Corporation Limited and General Accident Fire and Life Assurance Corporation p.l.c..

Sources and links

The full report on Aviva Insurance Limited

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