Awen Housing Group

Reference number: 624757

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When monmouthshirehousing.co.uk first appeared online, and whether it can receive email
  • What kind of line 0345 677 2277 is
  • Who else gives the postcode NP4 0JJ
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Monmouthshire Housing Association Trading name

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Bank deposits FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

Awen Housing Group’s history from the FCA register and Companies House, newest first.

2026

28 September 2026

  • Changed its registered name from "Monmouthshire Housing Association"

FCA register

8 April 2026

  • Began trading as "Monmouthshire Housing Association"

FCA register

2023

6 November 2023

  • FCA recorded a standard requirement (Financial Promotions for own firm, ARs and other members of the group)

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

Director appointments and resignations, and trading names, appear under All events.

Firms like Awen Housing Group

Other firms of the same type (debt advice or management), nearest first.

In Pontypool

Torfaen Citizens Advice BureauPontypoolAuthorised

In the Newport (NP) postcode area

Monmouthshire County Citizens Advice Bureau LtdCaldicotAuthorisedNewport CABNewportAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Awen Housing Group

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 background checks on its contact details
  • All 6 events in its history

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Frequently asked questions about this firm

Is Awen Housing Group FCA authorised?
Yes, Awen Housing Group (FRN 624757) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Awen Housing Group’s phone number and website?
The FCA register lists the phone number 0345 677 2277 and the website monmouthshirehousing.co.uk for Awen Housing Group. If you were given different contact details, use these to check with the firm before going any further.
Is Awen Housing Group a scam or clone?
Awen Housing Group is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Awen Housing Group?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Awen Housing Group to the Financial Ombudsman Service, free of charge.
Does Awen Housing Group use any other names?
It trades as Monmouthshire Housing Association.

Sources and links

The full report on Awen Housing Group

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