AWP Assistance UK Ltd

Reference number: 311909

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When allianz-assistance.co.uk first appeared online, and whether it can receive email
  • What kind of line 020 8681 2525 is
  • Who else gives the postcode CR9 6HD
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Other names (77)

If you were contacted under any of these names, it is this firm.

  • Abarth Approved Warranty Services Trading name
  • Abarth Assistance Trading name
  • Alfa Romeo Assistance Trading name
  • Alfa Romeo Certified Warranty Services Trading name
  • Allianz Trading name
  • Allianz Assistance Trading name
  • Allianz Global Assistance Trading name
  • Allianz Partners Trading name
  • Alpha Romeo Approved Warranty Services Trading name
  • Aston Martin Emergency Assistance Trading name
  • Audi Approved Warranty Administration Services Trading name
  • Audi Extended Warranty Trading name
  • BMW Insured Emergency Services Trading name
  • BMW Insured Warranty Services Trading name
  • BMW Motorrad Insured Emergency Services Trading name
  • BMW Motorrad Insured Warranty Services Trading name
  • BMW Motorrad Protect Services Trading name
  • BMW Motorrad Roadside Assistance Services Trading name
  • BMW Protect Services Trading name
  • BMW Roadside Assistance Services Trading name
  • Fiat Approved Warranty Services Trading name
  • Fiat Assistance Trading name
  • Fiat Professional Approved Warranty Services Trading name
  • Fiat Professional Assistance Trading name
  • Jeep Assistance Trading name
  • Jeep Warranty Services Trading name
  • Mazda European Assistance Trading name
  • Mazda Warranty Services Trading name
  • Mercedes-Benz Warranty Services Trading name
  • MINI Insured Emergency Services Trading name
  • MINI Insured Warranty Services Trading name
  • MINI Protect Services Trading name
  • MINI Roadside Assistance Services Trading name
  • Mitsubishi Assistance Package+ Trading name
  • Mitsubishi Roadside Assistance Trading name
  • Mitsubishi Warranty Services Trading name
  • Mondial Trading name
  • Mondial Assistance Trading name
  • Mopar Assistance Trading name
  • Motorcycle Warranty Services Trading name
  • Motorrad Roadside Assistance Services Trading name
  • Network Q Warranty Services Trading name
  • Retailer Insured Roadside Assistance Trading name
  • Retailer Insured Roadside Assitance Trading name
  • Retailer Roadside Assistance Trading name
  • Rolls-Royce Motor Cars Extended Warranty Services Trading name
  • Rolls-Royce Motor Cars Insured Warranty Services Trading name
  • Rolls-Royce Motor Cars Roadside Assistance Trading name
  • SEAT Approved Guarantee Administration Services Trading name
  • SEAT Extended Warranty Trading name
  • SEAT Warranty Services Trading name
  • Smart Warranty Services Trading name
  • Spoticar Warranty Services Trading name
  • Suzuki Assistance Trading name
  • Suzuki Warranty Services Trading name
  • Vauxhall Extended Warranty Services Trading name
  • Vauxhall Warranty Services Trading name
  • Volkswagen Approved Warranty Administration Services Trading name
  • Volkswagen Assured Warranty Administration Services Trading name
  • Volkswagen Commercial Vehicles Extended Warranty Trading name
  • Volkswagen Extended Warranty Trading name
  • Volvo Assistance Trading name
  • Mondial Assistance (UK) Ltd Former name
  • Abarth Warranty Services Former trading name
  • Alfa Romeo Warranty Services Former trading name
  • Alphera Protect Services Former trading name
  • Bosch Car Service Roadside Assistance Former trading name
  • Chrysler Jeep Privilege Assistance Plus Former trading name
  • Citroen Warranty Services Former trading name
  • Elvia Former trading name
  • Elvia Insurance Former trading name
  • Elvia Travel Former trading name
  • Elvia Travel Insurance Former trading name
  • Fiat Professional Warranty Services Former trading name
  • Fiat Warranty Services Former trading name
  • Infiniti Warranty Services Former trading name
  • Wander Former trading name

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (6 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
01710361
Company status
Active
Company type
Private limited company
Incorporated
29 March 1983 (43 years old)
Registered office
102 George Street, Croydon, CR9 6HD, England
Nature of business
  • Activities auxiliary to financial intermediation not elsewhere classified (SIC 66190)
  • Activities of insurance agents and brokers (SIC 66220)

Directors and company secretaries

Name Role Born Appointed Other companies
Laurent Nicolas Thierry Floquet Director Jul 1977 18 Nov 2022 None
Patricia Nair Moutinho Brito Moon Director Dec 1973 25 May 2023 None
Jolanta Daria Karny (Dr) Director Oct 1975 30 Apr 2024 None
Manuela Konert Director Dec 1977 5 Jul 2026 None
Neil James Travell Secretary Not published 14 Jul 2017 –

In the full report: every company its directors have run

  • Confirmation that these 4 directors run no other company
  • All 34 people who have been directors, with their dates
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Key dates in its history

AWP Assistance UK’s history from the FCA register and Companies House, newest first.

Key events (7) All events (157)

2026

31 August 2026

  • Allianz Partners Gmbh took control (75–100% of shares)

Companies House

2017

3 April 2017

  • Changed its registered name from "Mondial Assistance (UK) Ltd"

FCA register

2016

6 April 2016

  • Allianz Worldwide Partners S.A.S took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2005

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1983

29 March 1983

  • Incorporated at Companies House

Companies House

In the full report: all 157 events

  • All 157 events in its history (7 shown here)
  • Every director appointment and resignation: 58
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Firms connected to AWP Assistance UK

Other FCA-listed firms that share a director, phone number or address with AWP Assistance UK. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like AWP Assistance UK

Other firms of the same type (insurance broker), nearest first.

In the Croydon (CR) postcode area

Access Underwriting LimitedSouth CroydonAuthorisedAcrisure UK Mga LimitedWhyteleafeAuthorisedArtemis Insurance Brokers Ltd.PurleyAuthorisedCounty Insurance Agencies LimitedCroydonAuthorisedDoble MotorcyclesCoulsdonAuthorisedFenchurch Insurance Brokers LimitedCaterhamAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on AWP Assistance UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • Every company its directors have run, named
  • 3 background checks on its contact details
  • All 157 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is AWP Assistance UK Ltd FCA authorised?
Yes, AWP Assistance UK Ltd (FRN 311909) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is AWP Assistance UK’s phone number and website?
The FCA register lists the phone number 020 8681 2525 and the website allianz-assistance.co.uk for AWP Assistance UK. If you were given different contact details, use these to check with the firm before going any further.
Is AWP Assistance UK a scam or clone?
AWP Assistance UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with AWP Assistance UK?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about AWP Assistance UK to the Financial Ombudsman Service, free of charge.
Who owns AWP Assistance UK?
AWP Assistance UK is owned by Allianz Partners Gmbh, which holds 75–100% of shares, 75–100% of votes, can appoint and remove the board, significant influence or control and held through a firm, since 31 August 2026.
Who runs AWP Assistance UK?
Companies House lists 4 directors of AWP Assistance UK: Laurent Nicolas Thierry Floquet, Patricia Nair Moutinho Brito Moon, Jolanta Daria Karny (Dr) and Manuela Konert.
How long has AWP Assistance UK been in business?
The company was formed on 29 March 1983, and has held its current FCA authorisation since January 2005.
Does AWP Assistance UK use any other names?
It trades as Abarth Approved Warranty Services, Abarth Assistance, Alfa Romeo Assistance, Alfa Romeo Certified Warranty Services and Allianz, and 57 more names. It has previously used 15 other names, including Mondial Assistance (UK) Ltd, Abarth Warranty Services and Alfa Romeo Warranty Services.

Sources and links

The full report on AWP Assistance UK Ltd

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