Bath & District Citizens Advice Bureau: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 1993

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

citizensadvicebanes.org.uk (opens in a new tab)
Phone number

01225 303810
Address

5 Palace Yard Mews, BATH, BA1 2NH, United Kingdom

In the full report: 3 background checks

When citizensadvicebanes.org.uk first appeared online, and whether it can receive email
What kind of line 01225 303810 is
Who else gives the postcode BA1 2NH

Other names (2)

If you were contacted under any of these names, it is this firm.

Citizens Advice Bath and North East Somerset Trading name: A name it trades under now.
Bath and North East Somerset Citizens Advice Bureau Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 02845028 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 16 August 1993 (33 years old)
Registered office: 5 Palace Yard Mews, Bath, BA1 2NH, England
Nature of business: Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Susan Jane Lindsay	Director	Dec 1966	12 Oct 2010	1 other company
Sean William Lowther	Director	Jun 1960	16 Mar 2023	45 other companies
Terence Thomas Mcgregor	Director	Jul 1950	29 Nov 2023	None
Jodie Ann Cross	Director	Jun 1980	22 Nov 2024	None
Christopher Garry Champion	Director	Feb 1983	25 Nov 2024	None
Holly Wood-Blake	Director	May 1995	27 Nov 2024	None
Aileen Mary Lyon	Director	Dec 1963	12 Dec 2024	1 other company
Kate Morton	Secretary	Not published	5 Jan 2026	–

Other companies run by these 7 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 47
closed down: 16
are FCA-registered: 7

In the full report: all 47 companies, named

What each company does, and whether it is still trading
Which of these 7 directors sit on each board, and since when
Any that went into liquidation or administration
The 7 on the FCA register
All 72 people who have ever been directors, with their dates

Key dates in its history

Bath & District Citizens Advice Bureau’s history from the FCA register and Companies House, newest first.

Key events (5) All events (148)

2020

7 May 2020

Changed its registered name from "Bath and North East Somerset Citizens Advice Bureau"

FCA register

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

1993

16 August 1993

Incorporated at Companies House

Companies House

In the full report: all 148 events

All 148 events in its history (5 shown here)
Every director appointment and resignation: 139

Firms connected to Bath & District Citizens Advice Bureau

Other FCA-listed firms that share a director, phone number or address with Bath & District Citizens Advice Bureau. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 2
share its postcode: 2
past links: 7

In the full report: all 2 connected firms, named

How each is linked: the same postcode (2)
Who links each one: the named directors, with dates
7 past links through former directors

Firms like Bath & District Citizens Advice Bureau

Other firms of the same type (debt advice or management), nearest first.

In the Bath (BA) postcode area

Hope Debt Advice ServiceBradford-On-AvonAuthorised Trowbridge Debt Advice ServiceTrowbridgeAuthorised Wiltshire Citizens AdviceTrowbridgeAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Bath & District Citizens Advice Bureau

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

47 other companies its directors have run, named
3 background checks on its contact details
All 148 events in its history
2 connected firms, named, and who links them

Instant PDF One-off payment Secure checkout by Stripe

Frequently asked questions about this firm

Is Bath & District Citizens Advice Bureau FCA authorised?

Yes, Bath & District Citizens Advice Bureau (FRN 617504) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is Bath & District Citizens Advice Bureau’s phone number and website?

The FCA register lists the phone number 01225 303810 and the website citizensadvicebanes.org.uk for Bath & District Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.

Is Bath & District Citizens Advice Bureau a scam or clone?

Bath & District Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Bath & District Citizens Advice Bureau?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Bath & District Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Bath & District Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.

Who runs Bath & District Citizens Advice Bureau?

Companies House lists 7 directors of Bath & District Citizens Advice Bureau: Susan Jane Lindsay, Sean William Lowther, Terence Thomas McGregor, Jodie Ann Cross, Christopher Garry Champion, Holly Wood-Blake and 1 more.

How long has Bath & District Citizens Advice Bureau been in business?

The company was formed on 16 August 1993, and has held its current FCA authorisation since April 2014.

Does Bath & District Citizens Advice Bureau use any other names?

It trades as Citizens Advice Bath and North East Somerset. It has previously used the name Bath and North East Somerset Citizens Advice Bureau.