Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 13 years
- Protected through the principal
- No FCA actions
- Active company since 2014
- Accounts filed up to 31 December 2025
Responsible principal firm
Hive Insurance Services Limited Reference number: 308655 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Bespoke Health Plans Limited (FRN 595261) is an AR of Hive Insurance Services Limited (FRN 308655). When you use Bespoke Health Plans's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Bespoke Health Plans, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
-
Address
Ground Floor, Unit 4, Bredon House, Almondsbury Business Centre, Woodlands Lane, Bradley Stoke, Bristol, BS32 4QH, United Kingdom
In the full report: 2 background checks
- What kind of line 07795 807216 is
- Who else gives the postcode BS32 4QH
Other names (1)
If you were contacted under any of these names, it is this firm.
- Natasha Medhurst Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Hive Insurance Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 09367353 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 24 December 2014 (11 years old)
- Registered office
- Unit 2.02 High Weald House, Glovers End, Bexhill, East Sussex, TN39 5ES, England
- Nature of business
-
- Other activities auxiliary to insurance and pension funding (SIC 66290)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Natasha Mackay | Director | May 1967 | 24 Dec 2014 | None |
| Gordon Gray Mackay | Secretary | Not published | 30 Dec 2022 | – |
In the full report: every company its directors have run
- Confirmation that its director runs no other company
- Both people who have been directors, with their dates
Filed accounts and finances
Net assets
£203
Down £6 from £209
Cash at bank
£1,085
Up £573 from £512
Employees (average)
2
Same as 2
Owed within a year
£27.4k
+23% from £22.4k
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 09367353. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Bespoke Health Plans’s history from the FCA register and Companies House, newest first.
2016
6 April 2016
- Natasha Mackay took control (75–100% of shares)
- Natasha Medhurst gave up control
- Natasha Medhurst took control (75–100% of shares)
Companies House
2015
4 February 2015
- Changed its registered name from "Natasha Medhurst"
FCA register
2014
24 December 2014
- Incorporated at Companies House
Companies House
2013
1 February 2013
- Became an appointed representative
FCA register
In the full report: all 9 events
- All 9 events in its history (6 shown here)
- Every director appointment and resignation: 3
Firms connected to Bespoke Health Plans
Other FCA-listed firms that share a director, phone number or address with Bespoke Health Plans. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 3
- share its postcode
- 3
In the full report: all 3 connected firms, named
- How each is linked: the same postcode (3)
- Who links each one: the named directors, with dates
Firms like Bespoke Health Plans
Other firms of the same type (insurance broker), nearest first.
In Bradley Stoke
In the Bristol (BS) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Bespoke Health Plans
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 2 background checks on its contact details
- 7 years of accounts, charted
- All 9 events in its history
- 3 connected firms, named, and who links them
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Frequently asked questions about this firm
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Who runs Bespoke Health Plans?
How long has Bespoke Health Plans been in business?
What do Bespoke Health Plans’ latest accounts show?
Does Bespoke Health Plans use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk