Better Services Group Ltd

Reference number: 1028526

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

PHOENIX FINANCIAL CONSULTANTS LIMITED Reference number: 539195 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Better Services Group Ltd (FRN 1028526) introduces customers to PHOENIX FINANCIAL CONSULTANTS LIMITED (FRN 539195). Any regulated advice or arranging is done by the principal, not Better Services Group.
  • Example: if Better Services Group refers you to a financial adviser, the advice should come from the principal firm, not from Better Services Group itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When heatingquote.uk first appeared online, and whether it can receive email
  • What kind of line 01797 724046 is
  • Who else gives the postcode TN31 7DG
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Boiler Shed Ltd Former name
  • The Boiler Link Former trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Phoenix Financial Consultants Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
15939003
Company status
Active
Company type
Private limited company
Incorporated
5 September 2024 (2 years old)
Registered office
Better Services Group Slade Yard, Rock Channel, Rye, TN31 7DG, England
Nature of business
  • Plumbing, heat and air-conditioning installation (SIC 43220)

Directors and company secretaries

Name Role Born Appointed Other companies
Paul Nicholas Ashcroft Director Dec 1966 5 Sep 2024 2 other companies
Oliver Lucas Director Jun 1993 5 Sep 2024 1 other company

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
3
still active
3

In the full report: all 3 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 3 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 30 September 2025Small company accountsNot audited

Net assets

−£27.7k

No earlier figure to compare

Cash at bank

£8,121

No earlier figure to compare

Employees (average)

2

No earlier figure to compare

Net assets are negative: on its last balance sheet the company owed £27.7k more than it owned.

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 15939003. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Better Services Group’s history from the FCA register and Companies House, newest first.

Key events (7) All events (13)

2026

23 April 2026

  • Paul Nicholas Ashcroft became a part-owner (25–50% of shares)

Companies House

19 February 2026

  • Changed its registered name from "Boiler Shed Ltd"

FCA register

2025

1 May 2025

  • Hugh Nicholas Roberts stopped being a part-owner

Companies House

21 February 2025

  • Became an introducer appointed representative

FCA register

2024

5 September 2024

  • Incorporated at Companies House
  • Hugh Nicholas Roberts became a part-owner (25–50% of shares)
  • Oliver Lucas became a part-owner (25–50% of shares)

Companies House

In the full report: all 13 events

  • All 13 events in its history (7 shown here)
  • Every director appointment and resignation: 4
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Firms like Better Services Group

Other firms of the same type (home improvement or trades), nearest first.

In the Tonbridge (TN) postcode area

A A Cooper LtdRobertsbridgeAppointed representativeBPM Property Claims Management LimitedBexhill-on-SeaAppointed representativeBrookman Plumbing & Heating LimitedSt. Leonards-On-SeaAppointed representativeCH4 Heating LtdAshfordAppointed representativeCoppard Plant Hire LtdCrowboroughAppointed representativeDlb Construction SE LimitedBattleAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Better Services Group

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 13 events in its history

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Frequently asked questions about this firm

Is Better Services Group Ltd FCA authorised?
Better Services Group Ltd (FRN 1028526) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Better Services Group?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Better Services Group Ltd (FRN 1028526) introduces customers to PHOENIX FINANCIAL CONSULTANTS LIMITED (FRN 539195). Any regulated advice or arranging is done by the principal, not Better Services Group. Example: if Better Services Group refers you to a financial adviser, the advice should come from the principal firm, not from Better Services Group itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Better Services Group’s phone number and website?
The FCA register lists the phone number 01797 724046 and the website heatingquote.uk/by/better for Better Services Group. If you were given different contact details, use these to check with the firm before going any further.
Is Better Services Group a scam or clone?
Better Services Group is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Better Services Group?
Protection works through Phoenix Financial Consultants Limited, the principal firm responsible for Better Services Group's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Better Services Group?
Companies House lists 2 people with significant control of Better Services Group: Mr Paul Nicholas Ashcroft (25–50% of shares) and Mr Oliver Lucas (25–50% of shares). Before that, it was controlled by Mr Hugh Nicholas Roberts.
Who runs Better Services Group?
Companies House lists 2 directors of Better Services Group: Paul Nicholas Ashcroft and Oliver Lucas.
How long has Better Services Group been in business?
The company was formed on 5 September 2024.
What do Better Services Group’s latest accounts show?
Its latest accounts, to 30 September 2025, show net assets of −£27.7k (no earlier figure to compare) and cash at bank of £8,121 (no earlier figure to compare).
Does Better Services Group use any other names?
It has previously used 2 other names: Boiler Shed Ltd and The Boiler Link.

Sources and links

The full report on Better Services Group Ltd

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