Bridgend County Borough Citizens Advice Bureau

Reference number: 617521

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When citizensadvicebridgend.org.uk first appeared online, and whether it can receive email
  • What kind of line 01656 762809 is
  • Who else gives the postcode CF31 1JD
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Citizens Advice Bridgend Trading name: A name it trades under now.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
23 November 2010 (15 years old)
Registered office
26 Ground Floor, Dunraven Place, Bridgend, Mid Glamorgan, CF31 1JD
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)

Directors and company secretaries

Name Role Born Appointed Other companies
Peter Roy Crocombe Director Oct 1946 23 Nov 2010 1 other company
Robert John Hicks Director Jan 1952 26 Mar 2024 2 other companies
Sarah Hearne Director Aug 1985 8 Jul 2025 None
Nicola Callow Director May 1967 14 Oct 2025 None
Owen Huw Weeks (Dr) Director Mar 1985 3 Apr 2026 1 other company

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
4
closed down
2
still active
2

In the full report: all 4 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 32 people who have ever been directors, with their dates
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Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2010

23 November 2010

  • Incorporated at Companies House

Companies House

In the full report: all 69 events

  • All 69 events in its history (4 shown here)
  • Every director appointment and resignation: 61
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Connected firms

Other FCA-listed firms that share a director, phone number or address with this firm. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
5
share its postcode
5

In the full report: all 5 connected firms, named

  • How each is linked: the same postcode (5)
  • Who links each one: the named directors, with dates
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Similar firms

Other firms of the same type (debt advice or management), nearest first.

In the Cardiff (CF) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 4 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 69 events in its history
  • 5 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Bridgend County Borough Citizens Advice Bureau FCA authorised?
Yes, Bridgend County Borough Citizens Advice Bureau (FRN 617521) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Bridgend County Borough Citizens Advice Bureau’s phone number and website?
The FCA register lists the phone number 01656 762809 and the website citizensadvicebridgend.org.uk for Bridgend County Borough Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.
Is Bridgend County Borough Citizens Advice Bureau a scam or clone?
Bridgend County Borough Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Bridgend County Borough Citizens Advice Bureau?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Bridgend County Borough Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Bridgend County Borough Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Who runs Bridgend County Borough Citizens Advice Bureau?
Companies House lists 5 directors of Bridgend County Borough Citizens Advice Bureau: Peter Roy Crocombe, Robert John Hicks, Sarah Hearne, Nicola Callow and Owen Huw Weeks (Dr).
How long has Bridgend County Borough Citizens Advice Bureau been in business?
The company was formed on 23 November 2010, and has held its current FCA authorisation since April 2014.
Does Bridgend County Borough Citizens Advice Bureau use any other names?
It trades as Citizens Advice Bridgend.

Sources and links

The full report on Bridgend County Borough Citizens Advice Bureau

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