British Telecommunications Limited

Reference number: 738655

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Scammers have impersonated this firm. The FCA has published 3 warnings naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When bt.com first appeared online, and whether it can receive email
  • What kind of line 0800 917 1017 is
  • Who else gives the postcode E1 8EE
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Other names (4)

If you were contacted under any of these names, it is this firm.

  • BT Trading name
  • BT Shop Trading name
  • EE Store Trading name
  • British Telecommunications Public Limited Company Former name

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake email addresses (3)
  • enquiries@btgroupbondoffer.com
  • mail@sustainability-bt-group.com
  • mail@sustainability-btgroup.com
Fake websites (2)
  • britishtelecombond.com
  • sustainability-btgroup.com
The 3 FCA warnings these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Payments & e-money Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Lend or arrange credit · Hire out goods to consumers No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (7 permissions)
  • Credit Broking
  • Debt Adjusting
  • Debt-counselling
  • Entering into Regulated Consumer Hire Agreements as owner
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

The clone warnings above are scammers using this firm's name, not something the firm has done.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
01800000
Company status
Active
Company type
Private limited company
Incorporated
1 April 1984 (42 years old)
Registered office
1 Braham Street, London, E1 8EE, United Kingdom
Nature of business
  • Other telecommunications activities (SIC 61900)

Directors and company secretaries

Name Role Born Appointed Other companies
Neil Richard Harris Director Nov 1968 17 Oct 2017 28 other companies
Edward John Heaton Director Nov 1982 4 Mar 2020 10 other companies
Daniel Thomas Rider Director Jan 1980 1 Apr 2021 2 other companies
Helen Charnley Director Oct 1968 14 Apr 2025 None
Patricia Cobian Director Feb 1975 1 Sep 2026 21 other companies
Antony John Gara Secretary Not published 15 Nov 2022 –

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
51
closed down
5
are FCA-registered
5

In the full report: all 51 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 5 on the FCA register, including 3 no longer authorised
  • The 10 companies these 5 directors run together
  • All 54 people who have ever been directors, with their dates
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Key dates in its history

British Telecommunications’s history from the FCA register and Companies House, newest first.

Key events (6) All events (104)

2026

25 June 2026

  • Changed its registered name from "British Telecommunications Public Limited Company"

FCA register

2021

6 January 2021

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2016

28 April 2016

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

6 April 2016

  • Bt Group Investments Limited took control (75–100% of shares)

Companies House

1984

1 April 1984

  • Incorporated at Companies House

Companies House

In the full report: all 104 events

  • All 104 events in its history (6 shown here)
  • Every director appointment and resignation: 92
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Firms connected to British Telecommunications

Other FCA-listed firms that share a director, phone number or address with British Telecommunications. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share a director
1
share its postcode
2

In the full report: all 2 connected firms, named

  • How each is linked: shared directors (1), the same postcode (2)
  • Who links each one: the named directors, with dates
  • 4 past links through former directors
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Firms like British Telecommunications

Other firms of the same type (lender), nearest first.

In London

Klarna Financial Services UK LimitedLondonAuthorisedAffirm U.K. LimitedLondonAuthorisedGlaxosmithkline Services UnlimitedLondonAuthorisedGoldsmiths University of LondonLondonAuthorisedPershing Securities LimitedLondonAuthorisedClydesdale Financial Services LimitedLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on British Telecommunications

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 51 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 104 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is British Telecommunications Limited FCA authorised?
Yes, British Telecommunications Limited (FRN 738655) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2016 and works as a lender. The FCA has placed no limits on its permissions.
What is British Telecommunications’ phone number and website?
The FCA register lists the phone number 0800 917 1017 and the website bt.com for British Telecommunications. If you were given different contact details, use these to check with the firm before going any further.
Is British Telecommunications a scam or clone?
Scammers have impersonated British Telecommunications: the FCA has published 3 warnings about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for British Telecommunications, shown on this page.
Is my money safe with British Telecommunications?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about British Telecommunications to the Financial Ombudsman Service, free of charge.
Who owns British Telecommunications?
British Telecommunications is owned by Bt Group Investments Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs British Telecommunications?
Companies House lists 5 directors of British Telecommunications: Neil Richard Harris, Edward John Heaton, Daniel Thomas Rider, Helen Charnley and Patricia Cobian.
How long has British Telecommunications been in business?
The company was formed on 1 April 1984, and has held its current FCA authorisation since April 2016.
Does British Telecommunications use any other names?
It trades as BT, BT Shop and EE Store. It has previously used the name British Telecommunications Public Limited Company.

Sources and links

The full report on British Telecommunications Limited

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