CACEIS Investor Services Bank S.A.

Reference number: 450276

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Registered with the FCA

This firm is on the FCA register in connection with collective investment schemes rather than as a fully authorised firm. What protection you have depends on the scheme, not on this record.

Registered for 20 years
Complaints covered by the Ombudsman
No FCA actions
1 thing worth a closer look in the background checks

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

rbcits.com/en/who-we-are/caceis/regulators.page (opens in a new tab)
No phone number on the FCA register
Address

14 Porte de France, L-4360 Esch-sur-Alzette, Grand Duchy Luxembourg, -, Luxembourg

In the full report: 2 background checks, 1 thing worth a closer look

When rbcits.com first appeared online, and whether it can receive email
Whether - is a shared office: 180 other firms give it

Other names (1)

If you were contacted under any of these names, it is this firm.

RBC Investor Services Bank SA (Luxembourg) Former name: A name it was registered under before.

Past FCA permissions and consumer protection

The fund, not the firm
This firm safeguards the assets of an overseas fund that is recognised for sale to UK investors. The fund itself is not FCA authorised, so check what protection it carries before investing.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

CACEIS Investor Services Bank S.A.’s history from the FCA register and Companies House, newest first.

2023

28 July 2023

Changed its registered name from "RBC Investor Services Bank SA (Luxembourg)"

FCA register

2006

31 March 2006

Registered with the FCA

FCA register

Get the full report on CACEIS Investor Services Bank S.A.

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2 background checks on its contact details, 1 flagged

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Frequently asked questions about this firm

Is CACEIS Investor Services Bank S.A. FCA authorised?

Yes, CACEIS Investor Services Bank S.A. (FRN 450276) is registered with the FCA and permitted to provide its regulated services.

What is CACEIS Investor Services Bank S.A.’s website?

The FCA register lists the website rbcits.com/en/who-we-are/caceis/regulators.page for CACEIS Investor Services Bank S.A.. If you were given different contact details, use these to check with the firm before going any further.

Is CACEIS Investor Services Bank S.A. a scam or clone?

CACEIS Investor Services Bank S.A. is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with CACEIS Investor Services Bank S.A.?

CACEIS Investor Services Bank S.A. is not currently authorised, so FSCS or safeguarding protection may not apply. Check directly on the FCA register before dealing with it.

Does CACEIS Investor Services Bank S.A. use any other names?

It has previously used the name RBC Investor Services Bank SA (Luxembourg).

Sources and links

Its entry on the FCA register register.fca.org.uk
Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
Report a scam to the FCA fca.org.uk