Capstone Claims Services Ltd

Reference number: 1054659

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

CONCEPT BUILDING SOLUTIONS UK LIMITED Reference number: 989782 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • CAPSTONE CLAIMS SERVICES LTD (FRN 1054659) is an AR of CONCEPT BUILDING SOLUTIONS UK LIMITED (FRN 989782). When you use CAPSTONE CLAIMS SERVICES's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from CAPSTONE CLAIMS SERVICES, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    07956 845044

  • Address

    9 Chestnut Avenue, Grays, Thurrock, RM16 2UH, United Kingdom

In the full report: 2 background checks

  • What kind of line 07956 845044 is
  • Who else gives the postcode RM16 2UH
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Concept Claim Solutions-Basildon Trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Concept Building Solutions UK Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
17086246
Company status
Active
Company type
Private limited company
Incorporated
11 March 2026 (less than a year old)
Registered office
Jubilee House, East Beach, Lytham St Annes, Lancs, FY8 5FT, United Kingdom
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name Role Born Appointed Other companies
Helen Newell Director Nov 1974 11 Mar 2026 None
Richard Newell Director Sep 1973 11 Mar 2026 None

In the full report: every company its directors have run

  • Confirmation that these 2 directors run no other company
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Key dates in its history

Capstone Claims Services’s history from the FCA register and Companies House, newest first.

Key events (4) All events (7)

2026

27 April 2026

  • Became an appointed representative

FCA register

11 March 2026

  • Incorporated at Companies House
  • Helen Newell became a part-owner (25–50% of shares)
  • Richard Newell became a part-owner (25–50% of shares)

Companies House

In the full report: all 7 events

  • All 7 events in its history (4 shown here)
  • Every director appointment and resignation: 2
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Firms like Capstone Claims Services

Other firms of the same type (insurance broker), nearest first.

In Grays

Trevor StewardGraysAppointed representativeUK Properties Management LimitedGraysAppointed representativeMoyak LimitedGraysAuthorisedCovered Insurance Services LimitedGraysAuthorisedR.t.rate LimitedGraysAuthorisedVickers (Lakeside) LimitedGraysAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Capstone Claims Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • Every company its directors have run, named
  • 2 background checks on its contact details
  • All 7 events in its history

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Frequently asked questions about this firm

Is Capstone Claims Services Ltd FCA authorised?
Capstone Claims Services Ltd (FRN 1054659) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Capstone Claims Services?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Capstone Claims Services Ltd (FRN 1054659) is an AR of CONCEPT BUILDING SOLUTIONS UK LIMITED (FRN 989782). When you use Capstone Claims Services's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Capstone Claims Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Capstone Claims Services’ phone number?
The FCA register lists the phone number 07956 845044 for Capstone Claims Services. If you were given different contact details, use these to check with the firm before going any further.
Is Capstone Claims Services a scam or clone?
Capstone Claims Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Capstone Claims Services?
Protection works through Concept Building Solutions UK Limited, the principal firm responsible for Capstone Claims Services's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Capstone Claims Services?
Companies House lists 2 people with significant control of Capstone Claims Services: Mr Richard Newell (25–50% of shares) and Mrs Helen Newell (25–50% of shares).
Who runs Capstone Claims Services?
Companies House lists 2 directors of Capstone Claims Services: Helen Newell and Richard Newell.
How long has Capstone Claims Services been in business?
The company was formed on 11 March 2026.
Does Capstone Claims Services use any other names?
It trades as Concept Claim Solutions-Basildon.

Sources and links

The full report on Capstone Claims Services Ltd

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