Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 17 years
- Protected through the principal
- No FCA actions
- Active company since 2009
- Accounts filed up to 31 March 2023
Responsible principal firm
MARK BATES LIMITED Reference number: 308390 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Careco (UK) Limited (FRN 507389) is an AR of MARK BATES LIMITED (FRN 308390). When you use Careco (UK)'s services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Careco (UK), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
This company holds another FCA record
A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Careco (UK) Ltd, 1 Turing Court, Great Notley, Braintree, CM77 7AT, United Kingdom
In the full report: 3 background checks
- When careco.co.uk first appeared online, and whether it can receive email
- What kind of line 01376 315505 is, and the 2 other firms that give it
- Who else gives the postcode CM77 7AT
Other names (4)
If you were contacted under any of these names, it is this firm.
- CareCo Trading name: A name it trades under now.
- CareCo Protect + Go Trading name: A name it trades under now.
- Discount Mobility Direct Ltd Former name: A name it was registered under before.
- Discount Mobility Direct Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Mark Bates Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 06831125 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 26 February 2009 (17 years old)
- Registered office
- 1 Turing Court, Great Notley, Braintree, Essex, CM77 7AT, England
- Nature of business
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- Retail sale of medical and orthopaedic goods in specialised stores (not incl. hearing aids) not elsewhere classified (SIC 47749)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Malcolm John Harrison | Director | Mar 1951 | 26 Feb 2009 | 27 other companies |
| William Harrison | Director | Mar 1987 | 6 Mar 2011 | 8 other companies |
| Thomas Edward Stansfield | Director | Feb 1987 | 20 Nov 2017 | 8 other companies |
| Susan Yvonne Shaw | Director | Apr 1967 | 5 Mar 2024 | 1 other company |
Other companies run by these 4 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 32
- closed down
- 11
- went insolvent
- 3
In the full report: all 32 companies, named
- What each company does, and whether it is still trading
- Which of these 4 directors sit on each board, and since when
- The 3 that went into liquidation or administration
- The 5 on the FCA register, including one no longer authorised
- The 11 companies these 4 directors run together
- All 6 people who have ever been directors, with their dates
Filed accounts and finances
Profit before tax
£934k
−53% from £1.98m
Net assets
£7.64m
+6.1% from £7.20m
Cash at bank
£2.36m
+38% from £1.71m
Employees (average)
308
+32% from 234
The accounts for the year to 31 March 2023 do not tag turnover in a form that can be read automatically, so it is not shown. The last tagged figure is £54.5m, for the year to 31 March 2022.
Turnover and profit
In the full report: all 4 years of accounts
- Every year from 2020 to 2023
- Both charts, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 06831125. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Careco (UK)’s history from the FCA register and Companies House, newest first.
2026
15 April 2026
- Malcolm John Harrison stopped being a part-owner
Companies House
2017
25 September 2017
- Mobilitas Group Limited took control (75–100% of shares)
Companies House
2016
6 April 2016
- Malcolm John Harrison became a part-owner (25–50% of shares)
Companies House
2012
5 October 2012
- Changed its registered name from "Discount Mobility Direct Ltd"
FCA register
2009
24 September 2009
- Became an appointed representative
FCA register
26 February 2009
- Incorporated at Companies House
Companies House
In the full report: all 18 events
- All 18 events in its history (6 shown here)
- Every director appointment and resignation: 8
Firms connected to Careco (UK)
Other FCA-listed firms that share a director, phone number or address with Careco (UK). A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 2
- share its phone number
- 2
- share its postcode
- 2
In the full report: all 2 connected firms, named
- How each is linked: the same phone number (2), the same postcode (2)
- Who links each one: the named directors, with dates
Get the full report on Careco (UK)
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 32 other companies its directors have run, named
- 3 background checks on its contact details
- 4 years of accounts, charted
- All 18 events in its history
- 2 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk