Charleston Financial Services Limited

Reference number: 1062580

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Charleston Financial Services Limited (FRN 1062580) is an AR of PIVOTAL FINANCIAL LIMITED (FRN 665649). When you use Charleston Financial Services's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Charleston Financial Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When charleston.co.uk first appeared online, and whether it can receive email
  • What kind of line 01908 597811 is
  • Who else gives the postcode MK7 8NL
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • charleston.co.uk Trading name: A name it trades under now.
  • hmomortgages.co.uk Trading name: A name it trades under now.

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Pivotal Financial Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
12 October 2009 (17 years old)
Registered office
9 Copperhouse Court, Milton Keynes, MK7 8NL, England
Nature of business
  • Activities of insurance agents and brokers (SIC 66220)

Directors and company secretaries

Name Role Born Appointed Other companies
James Hardwick Director Mar 1983 12 Oct 2009 4 other companies
Jeremy Paul Gibson Director May 1973 26 Jul 2024 87 other companies
Mayank Prakash Director Jan 1973 21 Oct 2025 57 other companies

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
96
closed down
20
went insolvent
1

In the full report: all 96 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 37 on the FCA register, including one no longer authorised
  • The 52 companies these 3 directors run together
  • All 8 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 October 2023Full accountsNot audited

Net assets

£695k

−18% from £846k

Cash at bank

£447k

−29% from £631k

Employees (average)

20

−4.8% from 21

Owed within a year

£479k

+61% from £298k

Assets and liabilities

In the full report: all 5 years of accounts

  • Every year from 2019 to 2023
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 07038315. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Charleston Financial Services’s history from the FCA register and Companies House, newest first.

2026

28 September 2026

  • Became an appointed representative

FCA register

2024

26 July 2024

  • James Douglas Hardwick gave up control
  • Pivotal Growth Limited took control (75–100% of shares)

Companies House

2016

6 April 2016

  • James Douglas Hardwick took control (75–100% of shares)

Companies House

2009

12 October 2009

  • Incorporated at Companies House

Companies House

In the full report: all 20 events

  • All 20 events in its history (5 shown here)
  • Every director appointment and resignation: 13
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Firms connected to Charleston Financial Services

Other FCA-listed firms that share a director, phone number or address with Charleston Financial Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like Charleston Financial Services

Other firms of the same type (insurance broker), nearest first.

In Milton Keynes

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Charleston Financial Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 96 other companies its directors have run, named
  • 3 background checks on its contact details
  • 5 years of accounts, charted
  • All 20 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Charleston Financial Services Limited FCA authorised?
Charleston Financial Services Limited (FRN 1062580) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Charleston Financial Services?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Charleston Financial Services Limited (FRN 1062580) is an AR of PIVOTAL FINANCIAL LIMITED (FRN 665649). When you use Charleston Financial Services's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Charleston Financial Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Charleston Financial Services’ phone number and website?
The FCA register lists the phone number 01908 597811 and the website charleston.co.uk for Charleston Financial Services. If you were given different contact details, use these to check with the firm before going any further.
Is Charleston Financial Services a scam or clone?
Charleston Financial Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Charleston Financial Services?
Protection works through Pivotal Financial Limited, the principal firm responsible for Charleston Financial Services's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Charleston Financial Services?
Charleston Financial Services is owned by Pivotal Growth Limited, which holds 75–100% of shares and 75–100% of votes, since 26 July 2024. Before that, it was controlled by Mr James Douglas Hardwick.
Who runs Charleston Financial Services?
Companies House lists 3 directors of Charleston Financial Services: James Hardwick, Jeremy Paul Gibson and Mayank Prakash.
How long has Charleston Financial Services been in business?
The company was formed on 12 October 2009.
What do Charleston Financial Services’ latest accounts show?
Its latest accounts, to 31 October 2023, show net assets of £695k (−18% from £846k) and cash at bank of £447k (−29% from £631k).
Does Charleston Financial Services use any other names?
It trades as charleston.co.uk and hmomortgages.co.uk.

Sources and links

The full report on Charleston Financial Services Limited

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