Charlotte Lenga

Reference number: 912269

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Appointed representative

Charlotte Lenga does not hold FCA authorisation of their own, and acts under a principal firm, which is legally responsible for their regulated business.

Responsible principal firm

Mortgage Solutions Reference number: 303379 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Charlotte Lenga (FRN 912269) is an AR of Mortgage Solutions (FRN 303379). When you use Charlotte Lenga's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Charlotte Lenga, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When msol.uk first appeared online, and whether it can receive email
  • What kind of line 01305 776311 is, and the 2 other firms that give it
  • Who else gives the postcode DT3 6GD
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Charlotte Newbery Former name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Mortgage Solutions, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

Charlotte Lenga’s history from the FCA register and Companies House, newest first.

2023

3 April 2023

  • Changed its registered name from "Charlotte Newbery"

FCA register

2019

13 August 2019

  • Became an appointed representative

FCA register

Firms connected to Charlotte Lenga

Other FCA-listed firms that share a director, phone number or address with Charlotte Lenga. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share its phone number
2

In the full report: all 2 connected firms, named

  • How each is linked: the same phone number (2)
  • Who links each one: the named directors, with dates
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Firms like Charlotte Lenga

Other firms of the same type (mortgage adviser or broker), nearest first.

In Weymouth

CJ Mortgage Hub LimitedWeymouthAppointed representativeNightingale Mortgages LimitedWeymouthAppointed representativeRobert JeffreyWeymouthAppointed representativeEquity Release and Mortgage Partnership LtdWeymouthAuthorisedHappy Home Mortgages LtdWeymouthAuthorisedMortgage SolutionsWeymouthAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Charlotte Lenga

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 background checks on its contact details
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Charlotte Lenga FCA authorised?
Charlotte Lenga (FRN 912269) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Charlotte Lenga?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Charlotte Lenga (FRN 912269) is an AR of Mortgage Solutions (FRN 303379). When you use Charlotte Lenga's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Charlotte Lenga, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Charlotte Lenga’s phone number and website?
The FCA register lists the phone number 01305 776311 and the website msol.uk for Charlotte Lenga. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 2 other FCA firms.
Is Charlotte Lenga a scam or clone?
Charlotte Lenga is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Charlotte Lenga?
Protection works through Mortgage Solutions, the principal firm responsible for Charlotte Lenga's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Charlotte Lenga use any other names?
It has previously used the name Charlotte Newbery.

Sources and links

The full report on Charlotte Lenga

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