Charter Court Financial Services Limited

Reference number: 494549

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When onesavingsbank.co.uk first appeared online, and whether it can receive email
  • What kind of line 0333 014 3477 is
  • Who else gives the postcode WV10 6AU
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Other names (5)

If you were contacted under any of these names, it is this firm.

  • Charter Savings Bank Trading name
  • Exact Mortgage Experts Trading name
  • Precise Trading name
  • Precise Mortgages Trading name
  • Exact Mortgage Services Limited Former name

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (1)
  • 020 8089 8274
Fake email addresses (8)
  • admin@chartrsavingsbank.site
  • admin@chartsavingsban.co.uk
  • admin@chatersavings.co.uk
  • admin@chrtersavingsbank.site
  • alan.cleary@financier.com
  • chartersavings.info@chartersaving.com
  • info@chartersaving.com
  • info@chartersavings.com
Fake websites (8)
  • chartersavingbnk.co.uk
  • chartrsavingsbank.site
  • chatersavingbank.site
  • chatersavings.co.uk
  • chatersavings.site
  • chatersavingsbank.site
  • chrtersavingsbank.eu
  • chrtersavingsbank.site
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (8 permissions)
  • Accepting Deposits
  • Acting as a CBTL administrator
  • Acting as a CBTL lender
  • Administering a regulated mortgage contract
  • Arranging (bringing about) regulated mortgage contracts
  • Dealing in investments as principal
  • Entering into a regulated mortgage contract as lender
  • Making arrangements with a view to regulated mortgage contracts

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
46
upheld, against a 31% median
19%
about mortgages
33

A bigger firm gets more complaints simply because it has more customers. With this few, one case moves the upheld rate a lot.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
06749498
Company status
Active
Company type
Private limited company
Incorporated
14 November 2008 (17 years old)
Registered office
2 Charter Court, Broadlands, Wolverhampton, West Midlands, WV10 6TD
Nature of business
  • Banks (SIC 64191)

Directors and company secretaries

Name Role Born Appointed Other companies
Simon Walker Director Feb 1959 4 Jan 2022 None
Henry James Daubeney Director Oct 1963 1 Jul 2024 None
Victoria Jane Sullivan-Hyde Director Jun 1976 22 Jul 2024 14 other companies
Gareth Hoskin Director Sep 1960 1 Apr 2025 2 other companies
Sally Ann Jones-Evans Director Jul 1966 1 Apr 2025 8 other companies
David Avery Weymouth Director May 1955 9 May 2025 24 other companies
Kalvinder Atwal Director Sep 1971 9 May 2025 7 other companies
Robert James Mackenzie Bulloch Director Dec 1961 1 Apr 2026 2 other companies
Enrique Alvarez Labiano Director Dec 1978 1 Sep 2026 5 other companies
Jason Stanley Elphick Secretary Not published 20 Dec 2024 –

Other companies run by these 9 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
50
closed down
5
are FCA-registered
19

In the full report: all 50 companies, named

  • What each company does, and whether it is still trading
  • Which of these 9 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 19 on the FCA register, including one no longer authorised
  • The 2 companies these 9 directors run together
  • All 31 people who have ever been directors, with their dates
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Key dates in its history

Charter Court Financial Services’s history from the FCA register and Companies House, newest first.

Key events (10) All events (65)

2025

22 September 2025

  • Ccfsg Holdings Limited gave up control
  • Onesavings Bank PLC took control (75–100% of shares)

Companies House

2021

12 January 2021

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2016

6 April 2016

  • Ccfsg Holdings Limited took control (75–100% of shares)

Companies House

2015

6 January 2015

  • Regulated by the Prudential Regulation Authority from this date

FCA register · Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2010

18 February 2010

  • Changed its registered name from "Exact Mortgage Services Limited"

FCA register

2009

6 November 2009

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

2008

14 November 2008

  • Incorporated at Companies House

Companies House

In the full report: all 65 events

  • All 65 events in its history (10 shown here)
  • Every director appointment and resignation: 49
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Firms connected to Charter Court Financial Services

Other FCA-listed firms that share a director, phone number or address with Charter Court Financial Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
9
share a director
9
share its postcode
2

In the full report: all 9 connected firms, named

  • How each is linked: shared directors (9), the same postcode (2)
  • Who links each one: the named directors, with dates
  • 3 past links through former directors
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Firms like Charter Court Financial Services

Other firms of the same type (bank or building society), nearest first.

In Wolverhampton

Penny Post Credit Union LimitedWolverhamptonAuthorisedWolverhampton City Credit Union LimitedWolverhamptonAuthorised

Elsewhere in the UK

Santander UK PLCLondonAuthorisedMonzo Bank LimitedLondonAuthorisedHSBC UK Bank PLCBirminghamAuthorisedNational Westminster Bank Public Limited CompanyLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Charter Court Financial Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 50 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 65 events in its history
  • 9 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Charter Court Financial Services Limited FCA authorised?
Yes, Charter Court Financial Services Limited (FRN 494549) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since November 2009 and works as a bank or building society. The FCA has placed no limits on its permissions.
What is Charter Court Financial Services’ phone number and website?
The FCA register lists the phone number 0333 014 3477 and the website onesavingsbank.co.uk/about-us/our-brands for Charter Court Financial Services. If you were given different contact details, use these to check with the firm before going any further.
Is Charter Court Financial Services a scam or clone?
Scammers have impersonated Charter Court Financial Services: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Charter Court Financial Services, shown on this page.
Is my money safe with Charter Court Financial Services?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Charter Court Financial Services to the Financial Ombudsman Service, free of charge.
Who owns Charter Court Financial Services?
Charter Court Financial Services is owned by Onesavings Bank PLC, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 22 September 2025. Before that, it was controlled by Ccfsg Holdings Limited.
Who runs Charter Court Financial Services?
Companies House lists 9 directors of Charter Court Financial Services: Simon Walker, Henry James Daubeney, Victoria Jane Sullivan-Hyde, Gareth Hoskin, Sally Ann Jones-Evans, David Avery Weymouth and 3 more.
How long has Charter Court Financial Services been in business?
The company was formed on 14 November 2008, and has held its current FCA authorisation since November 2009.
How many complaints does Charter Court Financial Services get?
In January–June 2025, the Financial Ombudsman Service received 46 new complaints about Charter Court Financial Services, and upheld 19% of those it decided.
Does Charter Court Financial Services use any other names?
It trades as Charter Savings Bank, Exact Mortgage Experts, Precise and Precise Mortgages. It has previously used the name Exact Mortgage Services Limited.

Sources and links

The full report on Charter Court Financial Services Limited

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