Citibank Europe PLC

Reference number: 211646

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When citigroup.com first appeared online, and whether it can receive email
  • What kind of line 0800 005 500 is, and the 4 other firms that give it
  • Who else gives the postcode E14 5LB
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Other names (4)

If you were contacted under any of these names, it is this firm.

  • Citi Trading name: A name it trades under now.
  • Citibank Trading name: A name it trades under now.
  • Citi Private Bank Trading name: A name it trades under now.
  • Citibank Ireland Financial Services Plc Former name: A name it was registered under before.

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (1)
  • 020 8089 1189
Fake email addresses (1)
  • support@ct-trade.com
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (16 permissions)
  • Accepting Deposits
  • Administering a regulated mortgage contract
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on regulated mortgage contracts
  • Arranging (bringing about) deals in investments
  • Arranging (bringing about) regulated mortgage contracts
  • Arranging safeguarding and administration of assets
  • Causing dematerialised instructions to be sent
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Entering into a regulated mortgage contract as lender
  • Making arrangements with a view to regulated mortgage contracts
  • Making arrangements with a view to transactions in investments
  • Managing investments
  • Safeguarding and administration of assets (without arranging)
  • Sending dematerialised instructions

FCA disciplinary action

FCA action

fine
1
in fines
£43.9m
most recent
November 2019
  • Fined £43.89m on 26 November 2019
    On 26 November 2019, the PRA issued Citigroup Global Markets Limited (CGML), Citibank N.A. London Branch (CBNA London) and Citibank Europe Plc UK branch (CEP UK) (“Citi”) with a financial penalty of £43,890,000 pursuant to section 206 of the Financial Services and Markets Act 2000. The reason for this action was that, between 19 June 2014 and 31 December 2018, Citi breached relevant requirements under the PRA Rulebook. Specifically, CGML and CBNA London breached Fundamental Rule 6 (a firm must organise and control its affairs responsibly and effectively). CBNA London and CEP UK also breached the Branch Rule Return (requires incoming and third-party firms to provide the PRA with specified information) and all three firms breached Rule 6.1 of the Notifications Part of the PRA rulebook (firms must take reasonable steps to ensure the information they submit to the PRA is complete and accurate).    A copy of the Final Notice can be found on the Bank of England’s website and can be accessed.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company name
CITIBANK EUROPE PLC, UK BRANCH
Company status
Active
Company type
Overseas company
Incorporated
20 August 2015 (11 years old)
Registered office
1 North Wall Quay, Dublin 1, Do1 T8y1, Ireland

Directors and company secretaries

Name Role Born Appointed Other companies
Desmond Edward Crowley Director Oct 1959 7 Nov 2019 11 other companies
Peter Mccarthy Director Nov 1957 12 Mar 2020 5 other companies
Peter Edward O'Neill Jameson Director Aug 1976 4 Jan 2023 None
Ryan John Davis Director May 1973 4 May 2023 None
Fabio Lisanti Director Apr 1972 6 Sep 2023 None
Natalia Bozek Director Dec 1975 12 Apr 2024 None
Ignacio Gutierrez-Orrantia Director Apr 1972 17 Jun 2024 None
Darren Jarvis Director Aug 1971 1 Jan 2025 1 other company
Rosemary Quinlan Director Apr 1969 20 Mar 2025 None
Susan Skerritt Director Mar 1955 23 May 2025 None
David Suetens Director Jul 1969 1 Apr 2026 None

Other companies run by these 11 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
17
closed down
3
are FCA-registered
2

In the full report: all 17 companies, named

  • What each company does, and whether it is still trading
  • Which of these 11 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 2 on the FCA register
  • All 34 people who have ever been directors, with their dates
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Key dates in its history

Citibank Europe’s history from the FCA register and Companies House, newest first.

2022

8 March 2022

  • Became authorised by the FCA

FCA register

2019

26 November 2019

  • Fined £43.89m by the PRA

FCA register

2018

21 June 2018

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2015

20 August 2015

  • Incorporated at Companies House

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2006

4 September 2006

  • Changed its registered name from "Citibank Ireland Financial Services Plc"

FCA register

2002

9 May 2002

  • Regulated by the Financial Services Authority from this date

FCA register

In the full report: all 71 events

  • All 71 events in its history (8 shown here)
  • Every director appointment and resignation: 57
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Firms connected to Citibank Europe

Other FCA-listed firms that share a director, phone number or address with Citibank Europe. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
4
share its phone number
4
share its postcode
4

In the full report: all 4 connected firms, named

  • How each is linked: the same phone number (4), the same postcode (4)
  • Who links each one: the named directors, with dates
  • 1 past link through former directors
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Firms like Citibank Europe

Other firms of the same type (bank or building society), nearest first.

In London

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citibank Europe

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 17 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 71 events in its history
  • 4 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Citibank Europe PLC FCA authorised?
Yes, Citibank Europe PLC (FRN 211646) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since March 2022 and works as a bank or building society. The FCA has placed no limits on its permissions.
What is Citibank Europe’s phone number and website?
The FCA register lists the phone number 0800 005 500 and the website citigroup.com for Citibank Europe. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 4 other FCA firms.
Is Citibank Europe a scam or clone?
Scammers have impersonated Citibank Europe: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Citibank Europe, shown on this page.
Is my money safe with Citibank Europe?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Citibank Europe to the Financial Ombudsman Service, free of charge.
Who runs Citibank Europe?
Companies House lists 11 directors of Citibank Europe: Desmond Edward Crowley, Peter McCarthy, Peter Edward O'Neill Jameson, Ryan John Davis, Fabio Lisanti, Natalia Bozek and 5 more.
How long has Citibank Europe been in business?
The company was formed on 20 August 2015, and has held its current FCA authorisation since March 2022.
Has the FCA taken action against Citibank Europe?
Yes. The FCA register records 1 fine in 2019, £43.89m in total. The details are in the disciplinary section above, with links to the FCA's notices.
Does Citibank Europe use any other names?
It trades as Citi, Citibank and Citi Private Bank. It has previously used the name Citibank Ireland Financial Services Plc.

Sources and links

The full report on Citibank Europe PLC

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