Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Citigroup Centre, 33 Canada Square, London, Tower Hamlets, E14 5LB, United Kingdom
In the full report: 3 background checks
- When citigroup.com first appeared online, and whether it can receive email
- What kind of line 0800 005 500 is, and the 4 other firms that give it
- Who else gives the postcode E14 5LB
Other names (4)
If you were contacted under any of these names, it is this firm.
- Citi Trading name: A name it trades under now.
- Citibank Trading name: A name it trades under now.
- Citi Private Bank Trading name: A name it trades under now.
- Citibank Ireland Financial Services Plc Former name: A name it was registered under before.
Warning
Scammers have impersonated this firm
Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.
Fake phone numbers (1)
- 020 8089 1189
Fake email addresses (1)
- support@ct-trade.com
The FCA warning these came from
- CT-Trade 21 June 2018
Scammers change these details often. Always check the live FCA warning.
FCA permissions and consumer protection
- Hold or safeguard your money FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Advise on or arrange mortgages FSCS may applyMortgage advice and arranging may be FSCS-covered, up to the limit that applies.
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (16 permissions)
- Accepting Deposits
- Administering a regulated mortgage contract
- Advising on investments (except on Pension Transfers and Pension Opt Outs)
- Advising on regulated mortgage contracts
- Arranging (bringing about) deals in investments
- Arranging (bringing about) regulated mortgage contracts
- Arranging safeguarding and administration of assets
- Causing dematerialised instructions to be sent
- Dealing in investments as agent
- Dealing in investments as principal
- Entering into a regulated mortgage contract as lender
- Making arrangements with a view to regulated mortgage contracts
- Making arrangements with a view to transactions in investments
- Managing investments
- Safeguarding and administration of assets (without arranging)
- Sending dematerialised instructions
FCA disciplinary action
FCA action
- fine
- 1
- in fines
- £43.9m
- most recent
- November 2019
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Fined £43.89m on 26 November 2019
On 26 November 2019, the PRA issued Citigroup Global Markets Limited (CGML), Citibank N.A. London Branch (CBNA London) and Citibank Europe Plc UK branch (CEP UK) (“Citi”) with a financial penalty of £43,890,000 pursuant to section 206 of the Financial Services and Markets Act 2000. The reason for this action was that, between 19 June 2014 and 31 December 2018, Citi breached relevant requirements under the PRA Rulebook. Specifically, CGML and CBNA London breached Fundamental Rule 6 (a firm must organise and control its affairs responsibly and effectively). CBNA London and CEP UK also breached the Branch Rule Return (requires incoming and third-party firms to provide the PRA with specified information) and all three firms breached Rule 6.1 of the Notifications Part of the PRA rulebook (firms must take reasonable steps to ensure the information they submit to the PRA is complete and accurate). A copy of the Final Notice can be found on the Bank of England’s website and can be accessed.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company name
- CITIBANK EUROPE PLC, UK BRANCH
- Company number
- FC032763 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Overseas company
- Incorporated
- 20 August 2015 (11 years old)
- Registered office
- 1 North Wall Quay, Dublin 1, Do1 T8y1, Ireland
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Desmond Edward Crowley | Director | Oct 1959 | 7 Nov 2019 | 11 other companies |
| Peter Mccarthy | Director | Nov 1957 | 12 Mar 2020 | 5 other companies |
| Peter Edward O'Neill Jameson | Director | Aug 1976 | 4 Jan 2023 | None |
| Ryan John Davis | Director | May 1973 | 4 May 2023 | None |
| Fabio Lisanti | Director | Apr 1972 | 6 Sep 2023 | None |
| Natalia Bozek | Director | Dec 1975 | 12 Apr 2024 | None |
| Ignacio Gutierrez-Orrantia | Director | Apr 1972 | 17 Jun 2024 | None |
| Darren Jarvis | Director | Aug 1971 | 1 Jan 2025 | 1 other company |
| Rosemary Quinlan | Director | Apr 1969 | 20 Mar 2025 | None |
| Susan Skerritt | Director | Mar 1955 | 23 May 2025 | None |
| David Suetens | Director | Jul 1969 | 1 Apr 2026 | None |
Other companies run by these 11 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 17
- closed down
- 3
- are FCA-registered
- 2
In the full report: all 17 companies, named
- What each company does, and whether it is still trading
- Which of these 11 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 2 on the FCA register
- All 34 people who have ever been directors, with their dates
Key dates in its history
Citibank Europe’s history from the FCA register and Companies House, newest first.
2022
8 March 2022
- Became authorised by the FCA
FCA register
2019
26 November 2019
- Fined £43.89m by the PRA
FCA register
2018
21 June 2018
- FCA warned the public about a scam impersonating this firm
FCA warning list
2015
20 August 2015
- Incorporated at Companies House
Companies House
2013
1 April 2013
- Regulated by the FCA from this date
- Regulated by the Prudential Regulation Authority from this date
FCA register
2006
4 September 2006
- Changed its registered name from "Citibank Ireland Financial Services Plc"
FCA register
2002
9 May 2002
- Regulated by the Financial Services Authority from this date
FCA register
In the full report: all 71 events
- All 71 events in its history (8 shown here)
- Every director appointment and resignation: 57
Firms connected to Citibank Europe
Other FCA-listed firms that share a director, phone number or address with Citibank Europe. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 4
- share its phone number
- 4
- share its postcode
- 4
In the full report: all 4 connected firms, named
- How each is linked: the same phone number (4), the same postcode (4)
- Who links each one: the named directors, with dates
- 1 past link through former directors
Firms like Citibank Europe
Other firms of the same type (bank or building society), nearest first.
In London
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Citibank Europe
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 17 other companies its directors have run, named
- 3 background checks on its contact details
- All 71 events in its history
- 4 connected firms, named, and who links them
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Frequently asked questions about this firm
Is Citibank Europe PLC FCA authorised?
What is Citibank Europe’s phone number and website?
Is Citibank Europe a scam or clone?
Is my money safe with Citibank Europe?
Who runs Citibank Europe?
How long has Citibank Europe been in business?
Has the FCA taken action against Citibank Europe?
Does Citibank Europe use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- FCA notice: fined £43.89m on 26 November 2019 bankofengland.co.uk
- FCA warning: CT-Trade fca.org.uk
- Check your FSCS cover fscs.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk