Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
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Address
Civic Centre, Bourne Avenue, BOURNEMOUTH, England, BH2 6DX, United Kingdom
In the full report: 2 background checks
- What kind of line 01202 290967 is
- Who else gives the postcode BH2 6DX
Other names (3)
If you were contacted under any of these names, it is this firm.
- Bournemouth Citizens Advice Bureau Former name: A name it was registered under before.
- Citizens Advice Bournemouth and Poole Former name: A name it was registered under before.
- Citizens Advice Bournemouth Christchurch & Poole Former name: A name it was registered under before.
The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)
FCA permissions and consumer protection
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
- Debt Adjusting
- Debt-counselling
- Providing Credit Information Services
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 03537836 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private company limited by guarantee
- Incorporated
- 31 March 1998 (28 years old)
- Registered office
- Civic Centre, Bourne Avenue, Bournemouth, BH2 6DX, England
- Nature of business
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- Other social work activities without accommodation not elsewhere classified (SIC 88990)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Jane Elizabeth Burrows | Director | Apr 1958 | 1 Dec 2017 | None |
| David Cecil Sargent | Director | Jan 1950 | 23 Apr 2019 | 4 other companies |
| Andrew Karno | Director | Oct 1960 | 27 Jan 2021 | None |
| Chika Norah Udezue | Director | Aug 1954 | 24 Feb 2022 | 3 other companies |
| Jacqueline Rance | Director | Mar 1968 | 2 Nov 2022 | None |
| Ann Dimmock | Director | Feb 1960 | 2 Nov 2022 | None |
| Paul Andrew Kemp | Director | Jul 1959 | 2 Feb 2023 | 4 other companies |
| Michael John Webster Gibson | Director | Dec 1954 | 5 Apr 2023 | 5 other companies |
| Sarah-Jane Maidens | Director | Aug 1964 | 14 Apr 2023 | 5 other companies |
| Paul Johnston | Director | Jul 1962 | 26 May 2026 | None |
| Paul Kemp | Secretary | Not published | 16 Mar 2023 | – |
Other companies run by these 10 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 21
- closed down
- 9
- is FCA-registered
- 1
In the full report: all 21 companies, named
- What each company does, and whether it is still trading
- Which of these 10 directors sit on each board, and since when
- Any that went into liquidation or administration
- The one on the FCA register
- All 48 people who have ever been directors, with their dates
Key dates in its history
This firm’s history from the FCA register and Companies House, newest first.
2026
1 July 2026
- Changed its registered name from "Citizens Advice Bournemouth Christchurch & Poole"
FCA register
2021
8 June 2021
- Changed its registered name from "Citizens Advice Bournemouth Christchurch and Poole"
FCA register
13 May 2021
- Changed its registered name from "Citizens Advice Bournemouth and Poole"
FCA register
2018
23 April 2018
- Changed its registered name from "Bournemouth Citizens Advice Bureau"
FCA register
2014
1 April 2014
- Regulated by the FCA from this date
- FCA imposed a requirement (Not for profit firm)
- Became authorised by the FCA
FCA register
2005
20 April 2005
- Board replaced: both directors left and 5 new directors took over
Companies House
1998
31 March 1998
- Incorporated at Companies House
Companies House
In the full report: all 98 events
- All 98 events in its history (9 shown here)
- Every director appointment and resignation: 86
Connected firms
Other FCA-listed firms that share a director, phone number or address with this firm. A link shows who the firm is tied to, not whether either can be trusted.
- past link
- 1
In the full report: all 0 connected firms, named
- 1 past link through former directors
Similar firms
Other firms of the same type (debt advice or management), nearest first.
In Bournemouth
In the Bournemouth (BH) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on this firm
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 21 other companies its directors have run, named
- 2 background checks on its contact details
- All 98 events in its history
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Frequently asked questions about this firm
Is Citizens Advice Bournemouth, Christchurch and Poole FCA authorised?
What is Citizens Advice Bournemouth, Christchurch and Poole’s phone number?
Is Citizens Advice Bournemouth, Christchurch and Poole a scam or clone?
Is my money safe with Citizens Advice Bournemouth, Christchurch and Poole?
Who runs Citizens Advice Bournemouth, Christchurch and Poole?
How long has Citizens Advice Bournemouth, Christchurch and Poole been in business?
Does Citizens Advice Bournemouth, Christchurch and Poole use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk