Citizens Advice Bureau In Swale: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 2004

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

citizensadviceswale.uk (opens in a new tab)
Phone number

01795 417666
Address

Swale House, East Street, Sittingbourne, Kent, ME10 3HT, United Kingdom

In the full report: 3 background checks

When citizensadviceswale.uk first appeared online, and whether it can receive email
What kind of line 01795 417666 is
Who else gives the postcode ME10 3HT

Other names (2)

If you were contacted under any of these names, it is this firm.

Citizens Advice Swale Trading name: A name it trades under now.
CAB in Swale Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 05052691 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 23 February 2004 (22 years old)
Registered office: Swale House, East Street, Sittingbourne, Kent, ME10 3HT, England
Nature of business: Non-trading company non trading (SIC 74990)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Ann Pamela Kenworthy	Director	Feb 1957	25 Apr 2023	2 other companies
Elliott Jayes	Director	Dec 1988	25 Jul 2023	2 other companies
Hannah Edwards	Director	Oct 1971	2 Jul 2024	2 other companies
Katie Gough	Director	Aug 1993	24 Sep 2024	None
Drew Cullen	Director	Feb 1961	22 Oct 2024	2 other companies
Judith Anne Lee	Secretary	Not published	9 Oct 2023	–

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 5
still active: 5
are FCA-registered: 2

In the full report: all 5 companies, named

What each company does, and whether it is still trading
Which of these 5 directors sit on each board, and since when
Any that went into liquidation or administration
The 2 on the FCA register
The 1 company these 5 directors run together
All 50 people who have ever been directors, with their dates

Key dates in its history

Citizens Advice Bureau In Swale’s history from the FCA register and Companies House, newest first.

Key events (6) All events (105)

2024

2 July 2024

Ann Pamela Kenworthy gained significant control

Companies House

2020

21 December 2020

Changed its registered name from "CAB in Swale"

FCA register

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

2004

23 February 2004

Incorporated at Companies House

Companies House

In the full report: all 105 events

All 105 events in its history (6 shown here)
Every director appointment and resignation: 95

Firms connected to Citizens Advice Bureau In Swale

Other FCA-listed firms that share a director, phone number or address with Citizens Advice Bureau In Swale. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 2
share a director: 2

In the full report: all 2 connected firms, named

How each is linked: shared directors (2)
Who links each one: the named directors, with dates

Firms like Citizens Advice Bureau In Swale

Other firms of the same type (debt advice or management), nearest first.

In the Medway (ME) postcode area

Maidstone Citizens Advice BureauMaidstoneAuthorised Medway District Citizens Advice BureauGillinghamAuthorised mhs homes LimitedChathamAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice Bureau In Swale

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

5 other companies its directors have run, named
3 background checks on its contact details
All 105 events in its history
2 connected firms, named, and who links them

Instant PDF One-off payment Secure checkout by Stripe

Frequently asked questions about this firm

Is Citizens Advice Bureau In Swale FCA authorised?

Yes, Citizens Advice Bureau In Swale (FRN 617533) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is Citizens Advice Bureau In Swale’s phone number and website?

The FCA register lists the phone number 01795 417666 and the website citizensadviceswale.uk for Citizens Advice Bureau In Swale. If you were given different contact details, use these to check with the firm before going any further.

Is Citizens Advice Bureau In Swale a scam or clone?

Citizens Advice Bureau In Swale is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Citizens Advice Bureau In Swale?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Bureau In Swale handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Bureau In Swale to the Financial Ombudsman Service, free of charge.

Who owns Citizens Advice Bureau In Swale?

Companies House lists one person with significant control of Citizens Advice Bureau In Swale: Ms Ann Pamela Kenworthy (can appoint and remove the board).

Who runs Citizens Advice Bureau In Swale?

Companies House lists 5 directors of Citizens Advice Bureau In Swale: Ann Pamela Kenworthy, Elliott Jayes, Hannah Edwards, Katie Gough and Drew Cullen.

How long has Citizens Advice Bureau In Swale been in business?

The company was formed on 23 February 2004, and has held its current FCA authorisation since April 2014.

Does Citizens Advice Bureau In Swale use any other names?

It trades as Citizens Advice Swale. It has previously used the name CAB in Swale.