Citizens Advice Cheshire East: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 2009
One of its directors is also a director of a firm that is no longer authorised
1 thing worth a closer look in the background checks

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

citizensadvicece.org.uk (opens in a new tab)
Phone number

01625 432847
Address

Citizens Advice Bureau, Sunderland House, Sunderland Street, Macclesfield, Cheshire East, SK11 6JF, United Kingdom

In the full report: 3 background checks, 1 thing worth a closer look

When citizensadvicece.org.uk first appeared online, and whether it can receive email
What kind of line 01625 432847 is
Who else gives the postcode SK11 6JF

Other names (2)

If you were contacted under any of these names, it is this firm.

Citizens Advice Cheshire North Trading name: A name it trades under now.
Cheshire East Citizens Advice Bureau North Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 06816600 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 11 February 2009 (17 years old)
Registered office: Sunderland House, Sunderland Street, Macclesfield, Cheshire, SK11 6JF
Nature of business: Other information service activities not elsewhere classified (SIC 63990)
Other professional, scientific and technical activities not elsewhere classified (SIC 74909)
Other education not elsewhere classified (SIC 85590)
Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
David William Robinson	Director	Oct 1944	11 Feb 2009	None
Christine Campbell-Kelly	Director	Nov 1957	11 Feb 2009	1 other company
Janet Anne Jackson	Director	Apr 1951	16 Sep 2019	1 other company
Emily Louise Raw	Director	Feb 1979	16 Sep 2019	2 other companies
Peter Thomond O'Brien	Director	Mar 1961	11 Nov 2019	19 other companies
Anne Marriott (Dr)	Director	Jun 1962	15 Jan 2024	None
Stephen Andrew Feeney	Director	Feb 1996	11 Mar 2024	None
Peter John Harrison	Director	Dec 1960	18 Nov 2024	8 other companies
Margaret Emma Thompson	Director	Oct 1958	2 Apr 2026	3 other companies
John Geoffrey Baggott	Director	Oct 1955	2 Apr 2026	5 other companies
Phillip Andrew Carr	Director	Sep 1951	2 Apr 2026	2 other companies
William Alexander Mckellar	Secretary	Not published	14 Sep 2015	–

Other companies run by these 11 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 39
closed down: 16
is FCA-registered: 1

In the full report: all 39 companies, named

What each company does, and whether it is still trading
Which of these 11 directors sit on each board, and since when
Any that went into liquidation or administration
The one on the FCA register, including one no longer authorised
The 1 company these 11 directors run together
All 29 people who have ever been directors, with their dates

Key dates in its history

Citizens Advice Cheshire East’s history from the FCA register and Companies House, newest first.

Key events (5) All events (56)

2026

28 July 2026

Changed its registered name from "Cheshire East Citizens Advice Bureau North"

FCA register

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

2009

11 February 2009

Incorporated at Companies House

Companies House

In the full report: all 56 events

All 56 events in its history (5 shown here)
Every director appointment and resignation: 47

Firms connected to Citizens Advice Cheshire East

Other FCA-listed firms that share a director, phone number or address with Citizens Advice Cheshire East. A link shows who the firm is tied to, not whether either can be trusted.

connected firm: 1
no longer authorised: 1
share a director: 1

In the full report: the connected firm, named

How it is linked: shared directors (1)
Who links it to this firm: the named directors, with dates

Firms like Citizens Advice Cheshire East

Other firms of the same type (debt advice or management), nearest first.

In the Stockport (SK) postcode area

GW Financial Solutions (UK) LimitedStockportAuthorised Money Advisory Centre LimitedCheadleAuthorised Thornton Shepherd Associates LimitedStockportAuthorised Debt Concerns LimitedHydeAuthorised Derbyshire Districts Citizens Advice BureauBuxtonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice Cheshire East

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

39 other companies its directors have run, named
3 background checks on its contact details, 1 flagged
All 56 events in its history
1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Citizens Advice Cheshire East FCA authorised?

Yes, Citizens Advice Cheshire East (FRN 617552) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is Citizens Advice Cheshire East’s phone number and website?

The FCA register lists the phone number 01625 432847 and the website citizensadvicece.org.uk for Citizens Advice Cheshire East. If you were given different contact details, use these to check with the firm before going any further.

Is Citizens Advice Cheshire East a scam or clone?

Citizens Advice Cheshire East is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Citizens Advice Cheshire East?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Cheshire East handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Cheshire East to the Financial Ombudsman Service, free of charge.

Who runs Citizens Advice Cheshire East?

Companies House lists 11 directors of Citizens Advice Cheshire East: David William Robinson, Christine Campbell-Kelly, Janet Anne Jackson, Emily Louise Raw, Peter Thomond O'Brien, Anne Marriott (Dr) and 5 more.

How long has Citizens Advice Cheshire East been in business?

The company was formed on 11 February 2009, and has held its current FCA authorisation since April 2014.

Does Citizens Advice Cheshire East use any other names?

It trades as Citizens Advice Cheshire North. It has previously used the name Cheshire East Citizens Advice Bureau North.