Citizens Advice Darlington, Redcar and Cleveland

Reference number: 617578

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When citizensadvicedrc.org.uk first appeared online, and whether it can receive email
  • What kind of line 01325 266888 is
  • Who else gives the postcode DL1 5QD
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Darlington, Redcar & Cleveland Citizens Advice Trading name: A name it trades under now.
  • Darlington Citizens Advice Bureau Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
13 September 2005 (21 years old)
Registered office
The Core, Church Row, Darlington, Co Durham, DL1 5QD, England
Nature of business
  • Activities of other membership organisations not elsewhere classified (SIC 94990)

Directors and company secretaries

Name Role Born Appointed Other companies
Christine Ann Flintoft-Smith Director Nov 1983 5 Oct 2017 None
Paul Jeffrey Pimm Director Jun 1976 5 Oct 2017 None
Barbara Joan Buckle Director Apr 1955 13 Sep 2018 None
Mark Redhead Director Jan 1984 7 Aug 2019 None
Christopher John Howard Payne Director Feb 1960 23 Apr 2021 1 other company
Michael James Betterton (Dr) Director Jun 1955 22 Dec 2022 None
Ross Duerden Webber Director Apr 1968 19 Feb 2025 3 other companies
Hazel Thompson Secretary Not published 11 Nov 2015 –

Other companies run by these 7 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
4
closed down
1
still active
3

In the full report: all 4 companies, named

  • What each company does, and whether it is still trading
  • Which of these 7 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 56 people who have ever been directors, with their dates
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Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

2022

2 November 2022

  • Changed its registered name from "Darlington Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2005

13 September 2005

  • Incorporated at Companies House

Companies House

In the full report: all 116 events

  • All 116 events in its history (5 shown here)
  • Every director appointment and resignation: 105
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Similar firms

Other firms of the same type (debt advice or management), nearest first.

In the Darlington (DL) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 4 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 116 events in its history

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Frequently asked questions about this firm

Is Citizens Advice Darlington, Redcar and Cleveland FCA authorised?
Yes, Citizens Advice Darlington, Redcar and Cleveland (FRN 617578) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice Darlington, Redcar and Cleveland’s phone number and website?
The FCA register lists the phone number 01325 266888 and the website citizensadvicedrc.org.uk for Citizens Advice Darlington, Redcar and Cleveland. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice Darlington, Redcar and Cleveland a scam or clone?
Citizens Advice Darlington, Redcar and Cleveland is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice Darlington, Redcar and Cleveland?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Darlington, Redcar and Cleveland handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Darlington, Redcar and Cleveland to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice Darlington, Redcar and Cleveland?
Companies House lists 7 directors of Citizens Advice Darlington, Redcar and Cleveland: Christine Ann Flintoft-Smith, Paul Jeffrey Pimm, Barbara Joan Buckle, Mark Redhead, Christopher John Howard Payne, Michael James Betterton (Dr) and 1 more.
How long has Citizens Advice Darlington, Redcar and Cleveland been in business?
The company was formed on 13 September 2005, and has held its current FCA authorisation since April 2014.
Does Citizens Advice Darlington, Redcar and Cleveland use any other names?
It trades as Darlington, Redcar & Cleveland Citizens Advice. It has previously used the name Darlington Citizens Advice Bureau.

Sources and links

The full report on Citizens Advice Darlington, Redcar and Cleveland

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