Citizens Advice East Lancashire

Reference number: 617529

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When cael.org.uk first appeared online, and whether it can receive email
  • What kind of line 07518 101658 is
  • Who else gives the postcode BB5 1PB
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Burnley and Pendle Citizens Advice Bureau Former name: A name it was registered under before.
  • BURNLEY & PENDLE CITIZENS ADVICE BUREAU Former trading name: A name it used to trade under.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
18 August 2005 (21 years old)
Registered office
1st Floor Block C, The Wharf, Manchester Road, Burnley, Lancashire, BB11 1JG, United Kingdom
Nature of business
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name Role Born Appointed Other companies
Peter John Kenyon Director Jan 1944 1 Apr 2011 8 other companies
Madeehah Khan-Israeel Director Dec 1999 1 Jul 2023 1 other company
Patrick Mark Manley Director Jan 1968 1 Jul 2023 None
Hugh Somerville Mcginn Director Jul 1949 1 Jul 2023 7 other companies
Ann Catherine Mcintyre Director Sep 1961 1 Jul 2023 1 other company
Marilyn Winifred Anne Procter (Councillor) Director Sep 1952 1 Jul 2023 4 other companies
John Nicholas Pilling Director Dec 1948 1 Jul 2023 1 other company

Other companies run by these 7 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
18
closed down
13
run together
2

In the full report: all 18 companies, named

  • What each company does, and whether it is still trading
  • Which of these 7 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 2 companies these 7 directors run together
  • All 49 people who have ever been directors, with their dates
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Key dates in its history

Citizens Advice East Lancashire’s history from the FCA register and Companies House, newest first.

2023

12 September 2023

  • Changed its registered name from "Burnley and Pendle Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2005

18 August 2005

  • Incorporated at Companies House

Companies House

In the full report: all 101 events

  • All 101 events in its history (5 shown here)
  • Every director appointment and resignation: 93
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Firms like Citizens Advice East Lancashire

Other firms of the same type (debt advice or management), nearest first.

In Accrington

In the Blackburn (BB) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice East Lancashire

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 18 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 101 events in its history

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Frequently asked questions about this firm

Is Citizens Advice East Lancashire FCA authorised?
Yes, Citizens Advice East Lancashire (FRN 617529) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice East Lancashire’s phone number and website?
The FCA register lists the phone number 07518 101658 and the website cael.org.uk for Citizens Advice East Lancashire. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice East Lancashire a scam or clone?
Citizens Advice East Lancashire is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice East Lancashire?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice East Lancashire handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice East Lancashire to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice East Lancashire?
Companies House lists 7 directors of Citizens Advice East Lancashire: Peter John Kenyon, Madeehah Khan-Israeel, Patrick Mark Manley, Hugh Somerville McGinn, Ann Catherine McIntyre, Marilyn Winifred Anne Procter (Councillor) and 1 more.
How long has Citizens Advice East Lancashire been in business?
The company was formed on 18 August 2005, and has held its current FCA authorisation since April 2014.
Does Citizens Advice East Lancashire use any other names?
It has previously used 2 other names: Burnley and Pendle Citizens Advice Bureau and BURNLEY & PENDLE CITIZENS ADVICE BUREAU.

Sources and links

The full report on Citizens Advice East Lancashire

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