Citizens Advice Greenwich Ltd

Reference number: 617616

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When greenwichcab.org.uk first appeared online, and whether it can receive email
  • What kind of line 020 8855 7472 is
  • Who else gives the postcode SE18 5EF
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Other names (4)

If you were contacted under any of these names, it is this firm.

  • GREENWICH CITIZENS ADVICE BUREAUX Trading name
  • CITIZENS ADVICE GREENWICH Former name
  • GREENWICH CITIZENS ADVICE BUREAUX LIMITED Former name
  • Greenwich District Citizens Advice Bureau Former name

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
03346379
Company status
Active
Company type
Private company limited by guarantee
Incorporated
7 April 1997 (29 years old)
Registered office
North Wing, Frances Street, London, SE18 5EF, England
Nature of business
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name Role Born Appointed Other companies
Cindi Lee Van Graan Director Oct 1985 21 Nov 2022 2 other companies
Sean Michael Craddock Director Mar 1985 13 Sep 2023 1 other company
Alexandra Wilson Director Sep 1987 27 Jan 2025 1 other company
Rosalind Sandra Lucas Director May 1949 14 Jul 2025 6 other companies
Akshita Canchi Udayrai Director Apr 1995 19 Jan 2026 None
Ruth Owens Director Jul 1988 18 May 2026 None
Emma Knight Secretary Not published 17 Jun 2002 –

Other companies run by these 6 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
10
closed down
2
went insolvent
1

In the full report: all 10 companies, named

  • What each company does, and whether it is still trading
  • Which of these 6 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The one on the FCA register
  • All 59 people who have ever been directors, with their dates
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Key dates in its history

Citizens Advice Greenwich’s history from the FCA register and Companies House, newest first.

Key events (7) All events (135)

2026

2 April 2026

  • Changed its registered name from "CITIZENS ADVICE GREENWICH"

FCA register

2025

2 May 2025

  • Changed its registered name from "GREENWICH CITIZENS ADVICE BUREAUX LIMITED"

FCA register

2021

18 January 2021

  • Changed its registered name from "Greenwich District Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

1997

7 April 1997

  • Incorporated at Companies House

Companies House

In the full report: all 135 events

  • All 135 events in its history (7 shown here)
  • Every director appointment and resignation: 124
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Firms connected to Citizens Advice Greenwich

Other FCA-listed firms that share a director, phone number or address with Citizens Advice Greenwich. A link shows who the firm is tied to, not whether either can be trusted.

past link
1

In the full report: all 0 connected firms, named

  • 1 past link through former directors
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Firms like Citizens Advice Greenwich

Other firms of the same type (debt advice or management), nearest first.

In London

King's College LondonLondonAuthorisedUniversity of the Arts LondonLondonAuthorisedRoyal British LegionLondonAuthorisedPeabody TrustLondonAuthorisedOrigin Housing LimitedLondonAuthorisedMetropolitan Housing Trust LtdLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice Greenwich

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 10 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 135 events in its history

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Frequently asked questions about this firm

Is Citizens Advice Greenwich Ltd FCA authorised?
Yes, Citizens Advice Greenwich Ltd (FRN 617616) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice Greenwich’s phone number and website?
The FCA register lists the phone number 020 8855 7472 and the website greenwichcab.org.uk for Citizens Advice Greenwich. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice Greenwich a scam or clone?
Citizens Advice Greenwich is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice Greenwich?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Greenwich handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Greenwich to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice Greenwich?
Companies House lists 6 directors of Citizens Advice Greenwich: Cindi Lee Van Graan, Sean Michael Craddock, Alexandra Wilson, Rosalind Sandra Lucas, Akshita Canchi Udayrai and Ruth Owens.
How long has Citizens Advice Greenwich been in business?
The company was formed on 7 April 1997, and has held its current FCA authorisation since April 2014.
Does Citizens Advice Greenwich use any other names?
It trades as GREENWICH CITIZENS ADVICE BUREAUX. It has previously used 3 other names: CITIZENS ADVICE GREENWICH, GREENWICH CITIZENS ADVICE BUREAUX LIMITED and Greenwich District Citizens Advice Bureau.

Sources and links

The full report on Citizens Advice Greenwich Ltd

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