Citizens Advice Kensington and Chelsea

Reference number: 617640

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When citizensadvicekc.org.uk first appeared online, and whether it can receive email
  • What kind of line 07881 958515 is
  • Who else gives the postcode W8 6PW
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • KENSINGTON AND CHELSEA CITIZENS ADVICE BUREAUX SERVICE Former name
  • Kensington & Chelsea Citizens Advice Bureau Former name

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
03174842
Company status
Active
Company type
Private company limited by guarantee
Incorporated
19 March 1996 (30 years old)
Registered office
37 Pembroke Road, London, Choose State/Province, W8 6PW, United Kingdom
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)

Directors and company secretaries

Name Role Born Appointed Other companies
Jonathan Pinto (Dr) Director Feb 1968 9 Nov 2021 None
Fiona Barbara Wilkinson Huckett Director Jun 1960 25 Jun 2024 1 other company
Robert James Orr-Ewing Director Dec 1953 25 Jun 2024 6 other companies
Anna Moulton Director Dec 1972 20 Aug 2024 1 other company
Teresa Ana Chick Director May 1968 30 Jan 2026 2 other companies
Esperanza Cerdan Director Jun 1968 1 Feb 2026 None
Olga Petrovic Director Feb 1972 1 Feb 2026 None
Megan Schellinger Director Jun 1978 21 Jul 2026 2 other companies
Lucy Shaw Director Dec 1992 21 Jul 2026 None
Dori Alexander Schmetterling Director Apr 1951 31 Jul 2026 1 other company
Anjali Saini Director Feb 1971 30 Sep 2026 None
Preety Hudd Director Feb 1965 30 Sep 2026 None
Alex Middleton Director Aug 1992 30 Sep 2026 None
Marc Goldfinger Director May 1986 30 Sep 2026 None
Ann Beatrice Goodger Secretary Not published 29 May 2025 –

Other companies run by these 14 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
13
closed down
3
is FCA-registered
1

In the full report: all 13 companies, named

  • What each company does, and whether it is still trading
  • Which of these 14 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
  • All 75 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2024Full accountsAudited

Net assets

£650k

No earlier figure to compare

Employees (average)

14

−18% from 17

Owed within a year

£83.1k

−37% from £132k

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 03174842. Figures are exactly as filed; nothing is estimated.

Key dates in its history

Citizens Advice Kensington and Chelsea’s history from the FCA register and Companies House, newest first.

Key events (6) All events (151)

2023

6 June 2023

  • Changed its registered name from "KENSINGTON AND CHELSEA CITIZENS ADVICE BUREAUX SERVICE"

FCA register · Companies House

2021

12 January 2021

  • Changed its registered name from "Kensington & Chelsea Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

1996

19 March 1996

  • Incorporated at Companies House

Companies House

In the full report: all 151 events

  • All 151 events in its history (6 shown here)
  • Every director appointment and resignation: 140
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Firms connected to Citizens Advice Kensington and Chelsea

Other FCA-listed firms that share a director, phone number or address with Citizens Advice Kensington and Chelsea. A link shows who the firm is tied to, not whether either can be trusted.

past link
1

In the full report: all 0 connected firms, named

  • 1 past link through former directors
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Firms like Citizens Advice Kensington and Chelsea

Other firms of the same type (debt advice or management), nearest first.

In London

King's College LondonLondonAuthorisedUniversity of the Arts LondonLondonAuthorisedRoyal British LegionLondonAuthorisedPeabody TrustLondonAuthorisedOrigin Housing LimitedLondonAuthorisedMetropolitan Housing Trust LtdLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice Kensington and Chelsea

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 13 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 151 events in its history

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Frequently asked questions about this firm

Is Citizens Advice Kensington and Chelsea FCA authorised?
Yes, Citizens Advice Kensington and Chelsea (FRN 617640) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice Kensington and Chelsea’s phone number and website?
The FCA register lists the phone number 07881 958515 and the website citizensadvicekc.org.uk for Citizens Advice Kensington and Chelsea. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice Kensington and Chelsea a scam or clone?
Citizens Advice Kensington and Chelsea is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice Kensington and Chelsea?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Kensington and Chelsea handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Kensington and Chelsea to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice Kensington and Chelsea?
Companies House lists 14 directors of Citizens Advice Kensington and Chelsea: Jonathan Pinto (Dr), Fiona Barbara Wilkinson Huckett, Robert James Orr-Ewing, Anna Moulton, Teresa Ana Chick, Esperanza Cerdan and 8 more.
How long has Citizens Advice Kensington and Chelsea been in business?
The company was formed on 19 March 1996, and has held its current FCA authorisation since April 2014.
What do Citizens Advice Kensington and Chelsea’s latest accounts show?
Its latest accounts, to 31 March 2024, show net assets of £650k (no earlier figure to compare).
Does Citizens Advice Kensington and Chelsea use any other names?
It has previously used 2 other names: KENSINGTON AND CHELSEA CITIZENS ADVICE BUREAUX SERVICE and Kensington & Chelsea Citizens Advice Bureau.

Sources and links

The full report on Citizens Advice Kensington and Chelsea

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