Citizens Advice Mole Valley

Reference number: 617645

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When citizensadvicemolevalley.org.uk first appeared online, and whether it can receive email
  • What kind of line 01306 876806 is
  • Who else gives the postcode RH4 1AB
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Mole Valley Citizens Advice Trading name
  • Leatherhead and Dorking Citizens Advice Bureau Former name

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
04770945
Company status
Active
Company type
Private company limited by guarantee
Incorporated
20 May 2003 (23 years old)
Registered office
Lyons Court, Dorking, Surrey, RH4 1AB
Nature of business
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name Role Born Appointed Other companies
Alok Agarwal Director Jul 1961 28 Sep 2009 2 other companies
Steven Charles Phillips Director Feb 1957 28 Feb 2017 1 other company
Katharine Saralis Director Jun 1972 25 Jul 2023 3 other companies
Kristina Louise Kenworthy Director Nov 1958 1 Oct 2024 5 other companies
Nicola Pamela Eileen Reid Director Nov 1969 18 Feb 2025 None
Claire Elizabeth Hadcocks Director Aug 1960 5 May 2026 None
Tara Burton Director Feb 1975 5 May 2026 1 other company

Other companies run by these 7 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
12
closed down
5
still active
7

In the full report: all 12 companies, named

  • What each company does, and whether it is still trading
  • Which of these 7 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 45 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2025Micro-entity accountsNot audited

Net assets

£222k

+18% from £188k

Employees (average)

7

Same as 7

Owed within a year

£19.0k

−70% from £63.2k

Assets and liabilities

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 04770945. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Citizens Advice Mole Valley’s history from the FCA register and Companies House, newest first.

Key events (5) All events (94)

2015

1 September 2015

  • Changed its registered name from "Leatherhead and Dorking Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2003

20 May 2003

  • Incorporated at Companies House

Companies House

In the full report: all 94 events

  • All 94 events in its history (5 shown here)
  • Every director appointment and resignation: 83
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Firms like Citizens Advice Mole Valley

Other firms of the same type (debt advice or management), nearest first.

In the Redhill (RH) postcode area

Horsham Debt Advice ServiceHorsham,AuthorisedCitizens Advice in West Sussex (North, South, East)HorshamAuthorised

Elsewhere in the UK

King's College LondonLondonAuthorisedUniversity of YorkYorkAuthorisedUniversity of LiverpoolLiverpoolAuthorisedLoughborough University Student Advice & Support ServiceLoughboroughAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice Mole Valley

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 12 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 94 events in its history

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Frequently asked questions about this firm

Is Citizens Advice Mole Valley FCA authorised?
Yes, Citizens Advice Mole Valley (FRN 617645) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice Mole Valley’s phone number and website?
The FCA register lists the phone number 01306 876806 and the website citizensadvicemolevalley.org.uk for Citizens Advice Mole Valley. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice Mole Valley a scam or clone?
Citizens Advice Mole Valley is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice Mole Valley?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Mole Valley handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Mole Valley to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice Mole Valley?
Companies House lists 7 directors of Citizens Advice Mole Valley: Alok Agarwal, Steven Charles Phillips, Katharine Saralis, Kristina Louise Kenworthy, Nicola Pamela Eileen Reid, Claire Elizabeth Hadcocks and 1 more.
How long has Citizens Advice Mole Valley been in business?
The company was formed on 20 May 2003, and has held its current FCA authorisation since April 2014.
What do Citizens Advice Mole Valley’s latest accounts show?
Its latest accounts, to 31 March 2025, show net assets of £222k (+18% from £188k).
Does Citizens Advice Mole Valley use any other names?
It trades as Mole Valley Citizens Advice. It has previously used the name Leatherhead and Dorking Citizens Advice Bureau.

Sources and links

The full report on Citizens Advice Mole Valley

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