Citizens Advice New Forest Ltd

Reference number: 617673

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When newforestcab.org.uk first appeared online, and whether it can receive email
  • What kind of line 07743 975512 is
  • Who else gives the postcode SO41 9ZG
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • New Forest Citizens Advice Bureau Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
6 August 2009 (17 years old)
Registered office
Lymington Town Hall, Avenue Road, Lymington, SO41 9ZG, England
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name Role Born Appointed Other companies
Joseph Jeremy Ogden Director May 1958 3 Dec 2020 2 other companies
Dianna Smith (Dr) Director Jan 1979 11 May 2023 None
Anthony Shepherd Director May 1963 22 Feb 2024 None
Frances Turner Director Jun 1954 15 May 2025 None
David Mccartney Director Apr 1969 15 May 2025 None
Eden Francis Phillips Director Aug 1964 12 Mar 2026 2 other companies
Douglas William Brown Director Jul 1965 21 May 2026 1 other company
Janine Alys Buchner Secretary Not published 20 Nov 2025 –

Other companies run by these 7 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
5
closed down
3
still active
2

In the full report: all 5 companies, named

  • What each company does, and whether it is still trading
  • Which of these 7 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 42 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2021Micro-entity accountsNot audited

Net assets

£330k

No earlier figure to compare

Employees (average)

7

No earlier figure to compare

Owed within a year

£54.7k

No earlier figure to compare

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 06983394. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Citizens Advice New Forest’s history from the FCA register and Companies House, newest first.

2023

13 April 2023

  • Changed its registered name from "New Forest Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2009

6 August 2009

  • Incorporated at Companies House

Companies House

In the full report: all 86 events

  • All 86 events in its history (5 shown here)
  • Every director appointment and resignation: 77
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Firms like Citizens Advice New Forest

Other firms of the same type (debt advice or management), nearest first.

In the Southampton (SO) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice New Forest

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 5 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 86 events in its history

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Frequently asked questions about this firm

Is Citizens Advice New Forest Ltd FCA authorised?
Yes, Citizens Advice New Forest Ltd (FRN 617673) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice New Forest’s phone number and website?
The FCA register lists the phone number 07743 975512 and the website newforestcab.org.uk for Citizens Advice New Forest. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice New Forest a scam or clone?
Citizens Advice New Forest is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice New Forest?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice New Forest handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice New Forest to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice New Forest?
Companies House lists 7 directors of Citizens Advice New Forest: Joseph Jeremy Ogden, Dianna Smith (Dr), Anthony Shepherd, Frances Turner, David McCartney, Eden Francis Phillips and 1 more.
How long has Citizens Advice New Forest been in business?
The company was formed on 6 August 2009, and has held its current FCA authorisation since April 2014.
What do Citizens Advice New Forest’s latest accounts show?
Its latest accounts, to 31 March 2021, show net assets of £330k (no earlier figure to compare).
Does Citizens Advice New Forest use any other names?
It has previously used the name New Forest Citizens Advice Bureau.

Sources and links

The full report on Citizens Advice New Forest Ltd

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