Citizens Advice North East Kent

Reference number: 617540

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When canek.org.uk first appeared online, and whether it can receive email
  • What kind of line 01227 452762 is
  • Who else gives the postcode CT1 2BT
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Other names (5)

If you were contacted under any of these names, it is this firm.

  • CANEK Trading name
  • Canterbury District Citizens Advice Bureau Former name
  • The Canterbury District C.A.B Former name
  • Canterbury District Citizens Advice Former trading name
  • Citizens Advice Canterbury District Former trading name

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
02483455
Company status
Active
Company type
Private company limited by guarantee
Incorporated
20 March 1990 (36 years old)
Registered office
3 Westgate Hall Road, Canterbury, Kent, CT1 2BT
Nature of business
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name Role Born Appointed Other companies
Susan Emily Record Director Aug 1957 1 Dec 1998 1 other company
Don Ramble Director Nov 1975 18 Oct 2022 None
Hilary Anne Brighton Director Apr 1957 14 Nov 2022 1 other company
Ann Pamela Kenworthy Director Feb 1957 21 Mar 2026 2 other companies
Connor James Patrick Harney Director Mar 1996 21 Mar 2026 None
Susan Mary Theodoreson Director May 1959 1 Aug 2026 None
Elliott Jayes Director Dec 1988 4 Aug 2026 2 other companies
Hannah Edwards Director Oct 1971 4 Aug 2026 2 other companies
Drew Cullen Director Feb 1961 4 Aug 2026 2 other companies
Sharon Kim Hunt Director May 1963 5 Aug 2026 4 other companies
Katie Gough Director Aug 1993 6 Aug 2026 None
Concepta Bernadette Nolan Director Jun 1958 20 Oct 2026 1 other company

Other companies run by these 12 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
10
closed down
1
are FCA-registered
3

In the full report: all 10 companies, named

  • What each company does, and whether it is still trading
  • Which of these 12 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 3 on the FCA register, including one no longer authorised
  • The 2 companies these 12 directors run together
  • All 91 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2026Full accountsNot audited

Net assets

£310k

<1% from £313k

Cash at bank

£65.5k

−29% from £92.5k

Employees (average)

16

−11% from 18

Owed within a year

£27.6k

−9.5% from £30.6k

Assets and liabilities

In the full report: all 7 years of accounts

  • Every year from 2020 to 2026
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 02483455. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Citizens Advice North East Kent’s history from the FCA register and Companies House, newest first.

Key events (6) All events (176)

2026

1 April 2026

  • Changed its registered name from "The Canterbury District C.A.B"

FCA register

2020

21 December 2020

  • Changed its registered name from "Canterbury District Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

1990

20 March 1990

  • Incorporated at Companies House

Companies House

In the full report: all 176 events

  • All 176 events in its history (6 shown here)
  • Every director appointment and resignation: 162
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Firms connected to Citizens Advice North East Kent

Other FCA-listed firms that share a director, phone number or address with Citizens Advice North East Kent. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share a director
2
past link
1

In the full report: all 2 connected firms, named

  • How each is linked: shared directors (2)
  • Who links each one: the named directors, with dates
  • 1 past link through former directors
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Firms like Citizens Advice North East Kent

Other firms of the same type (debt advice or management), nearest first.

In the Canterbury (CT) postcode area

Citizens Advice ThanetMargateAuthorisedDover, Deal & District Citizens Advice BureauDoverAuthorised

Elsewhere in the UK

King's College LondonLondonAuthorisedUniversity of YorkYorkAuthorisedUniversity of LiverpoolLiverpoolAuthorisedLoughborough University Student Advice & Support ServiceLoughboroughAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice North East Kent

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 10 other companies its directors have run, named
  • 3 background checks on its contact details
  • 7 years of accounts, charted
  • All 176 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Citizens Advice North East Kent FCA authorised?
Yes, Citizens Advice North East Kent (FRN 617540) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice North East Kent’s phone number and website?
The FCA register lists the phone number 01227 452762 and the website canek.org.uk for Citizens Advice North East Kent. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice North East Kent a scam or clone?
Citizens Advice North East Kent is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice North East Kent?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice North East Kent handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice North East Kent to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice North East Kent?
Companies House lists 12 directors of Citizens Advice North East Kent: Susan Emily Record, Don Ramble, Hilary Anne Brighton, Ann Pamela Kenworthy, Connor James Patrick Harney, Susan Mary Theodoreson and 6 more.
How long has Citizens Advice North East Kent been in business?
The company was formed on 20 March 1990, and has held its current FCA authorisation since April 2014.
What do Citizens Advice North East Kent’s latest accounts show?
Its latest accounts, to 31 March 2026, show net assets of £310k (<1% from £313k) and cash at bank of £65.5k (−29% from £92.5k).
Does Citizens Advice North East Kent use any other names?
It trades as CANEK. It has previously used 4 other names, including Canterbury District Citizens Advice Bureau, The Canterbury District C.A.B and Canterbury District Citizens Advice.

Sources and links

The full report on Citizens Advice North East Kent

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