Citizens Advice Service in the Borough of Wigan

Reference number: 617797

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When cawb.org.uk first appeared online, and whether it can receive email
  • What kind of line 01942 709709 is
  • Who else gives the postcode WN7 1BY
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Citizens Advice Wigan Borough Trading name: A name it trades under now.
  • Wigan Borough Citizens Advice Bureau Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
29 March 1989 (37 years old)
Registered office
Magnum House 33 Lord Street, Suite 2.1, Leigh, WN7 1BY, United Kingdom
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name Role Born Appointed Other companies
Kirsten Oakes Director Jul 1990 15 Mar 2022 None
Laura Higson-Bliss (Dr) Director Sep 1991 24 Jan 2023 None
Emma Catherine Fox Director Sep 1974 14 Mar 2023 None
Victoria Sarah Burrows Director Jul 1982 5 Dec 2023 None
Mark Alan Blanchard Director Jul 1970 5 Dec 2023 4 other companies
Barbara Ann Caren Director Oct 1960 19 Mar 2024 1 other company
Deborah Parkinson (Councillor) Director Dec 1956 19 Mar 2024 None
Siobhan Lucy Dunne Director Jun 1989 23 Aug 2024 None
Jack Tomlinson Director Sep 2002 3 Feb 2026 None
Rachael Wild Director Mar 1995 24 Mar 2026 None
Richard Michael Brameld Director Jun 1978 24 Mar 2026 None
Lisa Jane Kidston Secretary Not published 30 Sep 2016 –

Other companies run by these 11 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
5
still active
5

In the full report: all 5 companies, named

  • What each company does, and whether it is still trading
  • Which of these 11 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 105 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2026Full accountsNot audited

Net assets

£450k

No earlier figure to compare

Cash at bank

£586k

No earlier figure to compare

Employees (average)

29

−15% from 34

Owed within a year

£195k

No earlier figure to compare

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 02366214. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

2017

17 July 2017

  • Changed its registered name from "Wigan Borough Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

1989

29 March 1989

  • Incorporated at Companies House

Companies House

In the full report: all 196 events

  • All 196 events in its history (5 shown here)
  • Every director appointment and resignation: 188
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Connected firms

Other FCA-listed firms that share a director, phone number or address with this firm. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
3
share its postcode
3

In the full report: all 3 connected firms, named

  • How each is linked: the same postcode (3)
  • Who links each one: the named directors, with dates
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Similar firms

Other firms of the same type (debt advice or management), nearest first.

Elsewhere in the UK

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 5 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 196 events in its history
  • 3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Citizens Advice Service in the Borough of Wigan FCA authorised?
Yes, Citizens Advice Service in the Borough of Wigan (FRN 617797) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice Service in the Borough of Wigan’s phone number and website?
The FCA register lists the phone number 01942 709709 and the website cawb.org.uk for Citizens Advice Service in the Borough of Wigan. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice Service in the Borough of Wigan a scam or clone?
Citizens Advice Service in the Borough of Wigan is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice Service in the Borough of Wigan?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Service in the Borough of Wigan handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Service in the Borough of Wigan to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice Service in the Borough of Wigan?
Companies House lists 11 directors of Citizens Advice Service in the Borough of Wigan: Kirsten Oakes, Laura Higson-Bliss (Dr), Emma Catherine Fox, Victoria Sarah Burrows, Mark Alan Blanchard, Barbara Ann Caren and 5 more.
How long has Citizens Advice Service in the Borough of Wigan been in business?
The company was formed on 29 March 1989, and has held its current FCA authorisation since April 2014.
What do Citizens Advice Service in the Borough of Wigan’s latest accounts show?
Its latest accounts, to 31 March 2026, show net assets of £450k (no earlier figure to compare) and cash at bank of £586k (no earlier figure to compare).
Does Citizens Advice Service in the Borough of Wigan use any other names?
It trades as Citizens Advice Wigan Borough. It has previously used the name Wigan Borough Citizens Advice Bureau.

Sources and links

The full report on Citizens Advice Service in the Borough of Wigan

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