Citizens Advice Sort Group Ltd

Reference number: 617695

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When casort.org first appeared online, and whether it can receive email
  • What kind of line 0808 278 7803 is
  • Who else gives the postcode M4 5AD
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Pennine West Citizens Advice Bureau Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
12 November 2012 (13 years old)
Registered office
Huckletree, The Express Building, 9 Great Ancoats Street, Manchester, M4 5AD, England
Nature of business
  • Activities of other membership organisations not elsewhere classified (SIC 94990)

Directors and company secretaries

Name Role Born Appointed Other companies
Peter George Allen Director Oct 1950 29 Apr 2020 4 other companies
Francine Ryan Director May 1972 13 Mar 2025 4 other companies
Alicia Patricia Marie Hall Director Dec 1983 29 May 2025 1 other company
Alex David Price Director Oct 1973 29 May 2025 None
Melissa Dale Director Apr 1973 15 Oct 2025 None
Steven Carvalho Director May 1993 12 Mar 2026 None
Jonathan Richard Yates Secretary Not published 12 Nov 2012 –

Other companies run by these 6 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
5
closed down
4
run together
4

In the full report: all 5 companies, named

  • What each company does, and whether it is still trading
  • Which of these 6 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 4 companies these 6 directors run together
  • All 36 people who have ever been directors, with their dates
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Key dates in its history

Citizens Advice Sort Group’s history from the FCA register and Companies House, newest first.

2021

2 June 2021

  • Changed its registered name from "Pennine West Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2012

12 November 2012

  • Incorporated at Companies House

Companies House

In the full report: all 76 events

  • All 76 events in its history (5 shown here)
  • Every director appointment and resignation: 68
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Firms connected to Citizens Advice Sort Group

Other FCA-listed firms that share a director, phone number or address with Citizens Advice Sort Group. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
5
share its postcode
5

In the full report: all 5 connected firms, named

  • How each is linked: the same postcode (5)
  • Who links each one: the named directors, with dates
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Firms like Citizens Advice Sort Group

Other firms of the same type (debt advice or management), nearest first.

In Manchester

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice Sort Group

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 5 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 76 events in its history
  • 5 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Citizens Advice Sort Group Ltd FCA authorised?
Yes, Citizens Advice Sort Group Ltd (FRN 617695) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice Sort Group’s phone number and website?
The FCA register lists the phone number 0808 278 7803 and the website casort.org for Citizens Advice Sort Group. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice Sort Group a scam or clone?
Citizens Advice Sort Group is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice Sort Group?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Sort Group handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Sort Group to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice Sort Group?
Companies House lists 6 directors of Citizens Advice Sort Group: Peter George Allen, Francine Ryan, Alicia Patricia Marie Hall, Alex David Price, Melissa Dale and Steven Carvalho.
How long has Citizens Advice Sort Group been in business?
The company was formed on 12 November 2012, and has held its current FCA authorisation since April 2014.
Does Citizens Advice Sort Group use any other names?
It has previously used the name Pennine West Citizens Advice Bureau.

Sources and links

The full report on Citizens Advice Sort Group Ltd

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