Citizens Advice Worcester and Herefordshire

Reference number: 617804

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When citizensadviceworcester.org.uk first appeared online, and whether it can receive email
  • What kind of line 01905 744566 is
  • Who else gives the postcode WR1 1DL
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • Citizens Advice Herefordshire Trading name: A name it trades under now.
  • Citizens Advice Worcester Trading name: A name it trades under now.
  • Worcester Citizens Advice Bureau & WHABAC Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
23 February 2009 (17 years old)
Registered office
The Hopmarket, The Foregate, Worcester, Worcestershire, WR1 1DL
Nature of business
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name Role Born Appointed Other companies
Simon John Lister Director Sep 1964 23 Feb 2009 1 other company
Ronald Justinian Tyler Director Jan 1953 20 Sep 2017 3 other companies
Jill Christine Jones Director Aug 1951 9 Feb 2022 1 other company
Dawn Alison Wiltshire Director Feb 1964 9 Feb 2022 None
Susan Jennifer Furnival Director Sep 1954 24 Jan 2024 None
Claire Marie Ann Morgan-Jones Director Feb 1962 17 Jul 2024 3 other companies
Adam Cedric Hudson Scott (Councillor) Director Jun 1951 12 Feb 2025 1 other company
Emmanuel Thomas Director Jul 1993 6 May 2026 1 other company
Geraint Rhys Thomas Secretary Not published 1 Apr 2020 –

Other companies run by these 8 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
10
closed down
4
still active
6

In the full report: all 10 companies, named

  • What each company does, and whether it is still trading
  • Which of these 8 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 35 people who have ever been directors, with their dates
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Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

2023

3 February 2023

  • Changed its registered name from "Worcester Citizens Advice Bureau & WHABAC"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2009

23 February 2009

  • Incorporated at Companies House

Companies House

In the full report: all 74 events

  • All 74 events in its history (5 shown here)
  • Every director appointment and resignation: 64
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Similar firms

Other firms of the same type (debt advice or management), nearest first.

In the Worcester (WR) postcode area

Elsewhere in the UK

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 10 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 74 events in its history

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Frequently asked questions about this firm

Is Citizens Advice Worcester and Herefordshire FCA authorised?
Yes, Citizens Advice Worcester and Herefordshire (FRN 617804) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice Worcester and Herefordshire’s phone number and website?
The FCA register lists the phone number 01905 744566 and the website citizensadviceworcester.org.uk for Citizens Advice Worcester and Herefordshire. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice Worcester and Herefordshire a scam or clone?
Citizens Advice Worcester and Herefordshire is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice Worcester and Herefordshire?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Worcester and Herefordshire handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Worcester and Herefordshire to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice Worcester and Herefordshire?
Companies House lists 8 directors of Citizens Advice Worcester and Herefordshire: Simon John Lister, Ronald Justinian Tyler, Jill Christine Jones, Dawn Alison Wiltshire, Susan Jennifer Furnival, Claire Marie Ann Morgan-Jones and 2 more.
How long has Citizens Advice Worcester and Herefordshire been in business?
The company was formed on 23 February 2009, and has held its current FCA authorisation since April 2014.
Does Citizens Advice Worcester and Herefordshire use any other names?
It trades as Citizens Advice Herefordshire and Citizens Advice Worcester. It has previously used the name Worcester Citizens Advice Bureau & WHABAC.

Sources and links

The full report on Citizens Advice Worcester and Herefordshire

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