Civil Service Insurance Society (The)

Reference number: 304151

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When csis.co.uk first appeared online, and whether it can receive email
  • What kind of line 01622 766960 is
  • Who else gives the postcode ME15 6NB
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Other names (10)

If you were contacted under any of these names, it is this firm.

  • BBCPA Travel Cover Trading name
  • Csis Trading name
  • CSIS Travel Cover Trading name
  • CSPA Travel Cover Trading name
  • CSSC Travel Cover Trading name
  • HASSRA Travel Cover Trading name
  • NARPO Travel Insurance Trading name
  • NFOP Travel Cover Trading name
  • NHSRF Travel Cover Trading name
  • The Civil Service Insurance Society Former name

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (7 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
00034117
Company status
Active
Company type
Private company limited by guarantee
Incorporated
29 May 1891 (135 years old)
Registered office
1st Floor,Gail House, Lower Stone Street, Maidstone, ME15 6NB, England
Nature of business
  • Activities of insurance agents and brokers (SIC 66220)

Directors and company secretaries

Name Role Born Appointed Other companies
Ian Robert Mcmanus Director Dec 1970 26 Sep 2019 8 other companies
Gerald Vincent Dodds Director Apr 1964 1 Sep 2022 None
Ann Margaret Pelaez Director Jan 1972 29 Nov 2023 None
Jonathan Michael Russell Director Mar 1963 30 Apr 2025 None

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
8
closed down
2
are FCA-registered
2

In the full report: all 8 companies, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 2 on the FCA register
  • All 23 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2025Small company accountsNot audited

Total equity

£327k

<1% from £328k

Cash at bank

£817k

+2.2% from £800k

Employees (average)

22

−12% from 25

Owed within a year

£570k

−1.1% from £577k

No turnover or profit for the year to 31 December 2025: the accounts print them but do not tag them. The last tagged figures are £1.89m turnover and £0 profit, for the year to 31 December 2023.

Assets and liabilities

In the full report: all 4 years of accounts

  • Every year from 2020 to 2025
  • Both charts, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 00034117. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Civil Service Insurance Society (The)’s history from the FCA register and Companies House, newest first.

Key events (5) All events (54)

2026

29 January 2026

  • Changed its registered name from "The Civil Service Insurance Society"

FCA register

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2005

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1891

29 May 1891

  • Incorporated at Companies House

Companies House

In the full report: all 54 events

  • All 54 events in its history (5 shown here)
  • Every director appointment and resignation: 37
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Firms connected to Civil Service Insurance Society (The)

Other FCA-listed firms that share a director, phone number or address with Civil Service Insurance Society (The). A link shows who the firm is tied to, not whether either can be trusted.

connected firms
3
share a director
2
share its postcode
1

In the full report: all 3 connected firms, named

  • How each is linked: shared directors (2), the same postcode (1)
  • Who links each one: the named directors, with dates
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Firms like Civil Service Insurance Society (The)

Other firms of the same type (insurance broker), nearest first.

In Maidstone

Group 1 Automotive UK LimitedMaidstoneAuthorisedBrachers LLPMaidstoneAuthorisedEast Kent Underwriting LtdMaidstoneAuthorisedEden Insurance Brokers LtdMaidstoneAuthorisedJCMH Services LtdMaidstoneAuthorisedJP3 Broking Ltd.MaidstoneAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Civil Service Insurance Society (The)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 8 other companies its directors have run, named
  • 3 background checks on its contact details
  • 4 years of accounts, charted
  • All 54 events in its history
  • 3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Civil Service Insurance Society (The) FCA authorised?
Yes, Civil Service Insurance Society (The) (FRN 304151) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is Civil Service Insurance Society (The)’s phone number and website?
The FCA register lists the phone number 01622 766960 and the website csis.co.uk for Civil Service Insurance Society (The). If you were given different contact details, use these to check with the firm before going any further.
Is Civil Service Insurance Society (The) a scam or clone?
Civil Service Insurance Society (The) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Civil Service Insurance Society (The)?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Civil Service Insurance Society (The) to the Financial Ombudsman Service, free of charge.
Who runs Civil Service Insurance Society (The)?
Companies House lists 4 directors of Civil Service Insurance Society (The): Ian Robert McManus, Gerald Vincent Dodds, Ann Margaret Pelaez and Jonathan Michael Russell.
How long has Civil Service Insurance Society (The) been in business?
The company was formed on 29 May 1891, and has held its current FCA authorisation since January 2005.
What do Civil Service Insurance Society (The)’s latest accounts show?
Its latest accounts, to 31 December 2025, show total equity of £327k (<1% from £328k) and cash at bank of £817k (+2.2% from £800k).
Does Civil Service Insurance Society (The) use any other names?
It trades as BBCPA Travel Cover, Csis, CSIS Travel Cover, CSPA Travel Cover and CSSC Travel Cover, and 4 more names. It has previously used the name The Civil Service Insurance Society.

Sources and links

The full report on Civil Service Insurance Society (The)

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