Claims at Home Limited: FCA regulated?

Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Appointed for 13 years
Protected through the principal
No FCA actions
Active company since 2013
Accounts filed up to 31 May 2025

Responsible principal firm

ASPRAY LIMITED Reference number: 466101 Authorised View firm →

What does this mean?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
Claims at Home Limited (FRN 608502) is an AR of ASPRAY LIMITED (FRN 466101). When you use Claims at Home's services, the FCA authorisation sits with the principal firm.
Example: if you take financial advice from Claims at Home, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

aspray.com (opens in a new tab)
Phone number

07795 400958
Address

126 Wish Hill, Eastbourne, East Sussex, BN20 9HL, United Kingdom

In the full report: 3 background checks

When aspray.com first appeared online, and whether it can receive email
What kind of line 07795 400958 is
Who else gives the postcode BN20 9HL

Other names (2)

If you were contacted under any of these names, it is this firm.

Aspray (Tunbridge Wells) Trading name: A name it trades under now.
Claims at Home Ltd Former name: A name it was registered under before.

FCA permissions and consumer protection

Protection through the principal firm
Protection works through Aspray Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 08535627 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 20 May 2013 (13 years old)
Registered office: 126 Wish Hill, Willingdon, East Sussex, BN20 9HL, England
Nature of business: Other building completion and finishing (SIC 43390)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Clive Andrew Hawkesley	Director	Apr 1970	20 May 2013	1 other company
Tracy Hawkesley	Director	May 1971	17 Mar 2025	None

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other company: 1
still active: 1

In the full report: all 1 company, named

What each company does, and whether it is still trading
Which of these 2 directors sit on each board, and since when
Any that went into liquidation or administration
All 3 people who have ever been directors, with their dates

Filed accounts and finances

Year to 31 May 2025Small company accountsNot audited

Net assets

£80.9k

+14% from £70.7k

Cash at bank

£23.3k

+268% from £6,340

Employees (average)

5

−17% from 6

Owed within a year

£121k

−15% from £143k

No turnover or profit for the year to 31 May 2025: the accounts print them but do not tag them. The last tagged figures are £762k turnover and £96.3k profit, for the year to 31 May 2020.

Assets and liabilities

In the full report: all 7 years of accounts

Every year from 2019 to 2025
Both charts, over every year
Every filed figure, year by year

About these figures

Turnover: Money taken from sales in the year, before any costs.
Profit before tax: What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity: Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities: Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank: Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year: Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 08535627. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Claims at Home’s history from the FCA register and Companies House, newest first.

Key events (6) All events (11)

2024

9 October 2024

Changed its registered name from "Claims at Home Ltd"

FCA register

2016

6 April 2016

Clive Andrew Hawkesley took control (75–100% of shares)
Clive Hawkesley gave up control
Clive Hawkesley took control (75–100% of shares)

Companies House

2013

9 October 2013

Became an appointed representative

FCA register

20 May 2013

Incorporated at Companies House

Companies House

In the full report: all 11 events

All 11 events in its history (6 shown here)
Every director appointment and resignation: 4

Firms connected to Claims at Home

Other FCA-listed firms that share a director, phone number or address with Claims at Home. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 2
share its postcode: 2

In the full report: all 2 connected firms, named

How each is linked: the same postcode (2)
Who links each one: the named directors, with dates

Firms like Claims at Home

Other firms of the same type (home improvement or trades), nearest first.

In Eastbourne

DJM Roofing Eastbourne LtdEastbourneAppointed representative

In the Brighton (BN) postcode area

All Solar Works LimitedWorthingAppointed representative Ashley James Group LimitedWorthingAppointed representative Bb Heat Pumps LtdBrightonAppointed representative Brighton Trade Windows LimitedBrightonAppointed representative Cc Solar Smart Eco Homes LtdLittlehamptonAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Claims at Home

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

1 other company its directors have run, named
3 background checks on its contact details
7 years of accounts, charted
All 11 events in its history
2 connected firms, named, and who links them

Instant PDF One-off payment Secure checkout by Stripe

Frequently asked questions about this firm

Is Claims at Home Limited FCA authorised?

Claims at Home Limited (FRN 608502) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does appointed representative mean for Claims at Home?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Claims at Home Limited (FRN 608502) is an AR of ASPRAY LIMITED (FRN 466101). When you use Claims at Home's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Claims at Home, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Claims at Home’s phone number and website?

The FCA register lists the phone number 07795 400958 and the website aspray.com for Claims at Home. If you were given different contact details, use these to check with the firm before going any further.

Is Claims at Home a scam or clone?

Claims at Home is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Claims at Home?

Protection works through Aspray Limited, the principal firm responsible for Claims at Home's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who owns Claims at Home?

Companies House lists one person with significant control of Claims at Home: Mr Clive Andrew Hawkesley (75–100% of shares). Before that, it was controlled by Mr Clive Hawkesley.

Who runs Claims at Home?

Companies House lists 2 directors of Claims at Home: Clive Andrew Hawkesley and Tracy Hawkesley.

How long has Claims at Home been in business?

The company was formed on 20 May 2013.

What do Claims at Home’s latest accounts show?

Its latest accounts, to 31 May 2025, show net assets of £80.9k (+14% from £70.7k) and cash at bank of £23.3k (+268% from £6,340).

Does Claims at Home use any other names?

It trades as Aspray (Tunbridge Wells). It has previously used the name Claims at Home Ltd.