Claims Settlement Agencies Limited

Reference number: 309264

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When csal.co.uk first appeared online, and whether it can receive email
  • What kind of line 01702 553443 is
  • Who else gives the postcode IP2 8PN
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Other names (5)

If you were contacted under any of these names, it is this firm.

  • Gallagher Bassett Trading name
  • All Seasons HealthLine Former trading name
  • Blue Swan HealthLine Former trading name
  • CSA HealthLine Former trading name
  • eClaims Former trading name

FCA permissions and consumer protection

  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (4 permissions)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
02558156
Company status
Active
Company type
Private limited company
Incorporated
14 November 1990 (35 years old)
Registered office
The Walbrook Building, 25 Walbrook, London, EC4N 8AW, United Kingdom
Nature of business
  • Non-life insurance (SIC 65120)
  • Activities of insurance agents and brokers (SIC 66220)

Directors and company secretaries

Name Role Born Appointed Other companies
Richard Simon Peter Hill Director Dec 1976 1 Apr 2022 5 other companies
Manan Sagar Director Feb 1980 26 Mar 2024 6 other companies

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
9
closed down
4
run together
2

In the full report: all 9 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 2 companies these 2 directors run together
  • All 8 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2021Full accountsNot audited

Net assets

£2.19m

+65% from £1.32m

Cash at bank

£1.60m

+31% from £1.22m

Employees (average)

33

−28% from 46

Owed within a year

£528k

+52% from £349k

Assets and liabilities

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 02558156. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Claims Settlement Agencies’s history from the FCA register and Companies House, newest first.

Key events (10) All events (32)

2026

24 April 2026

  • Camco One Limited gave up control
  • Gallagher Bassett International Ltd took control (75–100% of shares)

Companies House

2022

1 April 2022

  • Board replaced: both directors left and 2 new directors took over
  • Camco One Limited took control (75–100% of shares)
  • Campbell Irvine Limited gave up control

Companies House

2016

6 April 2016

  • Campbell Irvine Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2005

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1990

14 November 1990

  • Incorporated at Companies House

Companies House

In the full report: all 32 events

  • All 32 events in its history (10 shown here)
  • Every director appointment and resignation: 11
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Firms like Claims Settlement Agencies

Other firms of the same type (insurance broker), nearest first.

In Ipswich

PolicyBee LtdIpswichAuthorisedAndrew Bough & Associates LimitedIpswichAuthorisedCas Insurance Services LtdIpswichAuthorisedCastleacre Insurance Services LtdIpswichAuthorisedEastman Underwriting Agency LimitedIpswichAuthorisedHarrison Beaumont Insurance Services LimitedIpswichAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Claims Settlement Agencies

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 9 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 32 events in its history

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Frequently asked questions about this firm

Is Claims Settlement Agencies Limited FCA authorised?
Yes, Claims Settlement Agencies Limited (FRN 309264) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is Claims Settlement Agencies’ phone number and website?
The FCA register lists the phone number 01702 553443 and the website csal.co.uk for Claims Settlement Agencies. If you were given different contact details, use these to check with the firm before going any further.
Is Claims Settlement Agencies a scam or clone?
Claims Settlement Agencies is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Claims Settlement Agencies?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Claims Settlement Agencies to the Financial Ombudsman Service, free of charge.
Who owns Claims Settlement Agencies?
Claims Settlement Agencies is owned by Gallagher Bassett International Ltd, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 24 April 2026. Before that, it was controlled by Camco One Limited and Campbell Irvine Limited.
Who runs Claims Settlement Agencies?
Companies House lists 2 directors of Claims Settlement Agencies: Richard Simon Peter Hill and Manan Sagar.
How long has Claims Settlement Agencies been in business?
The company was formed on 14 November 1990, and has held its current FCA authorisation since January 2005.
What do Claims Settlement Agencies’ latest accounts show?
Its latest accounts, to 31 December 2021, show net assets of £2.19m (+65% from £1.32m) and cash at bank of £1.60m (+31% from £1.22m).
Does Claims Settlement Agencies use any other names?
It trades as Gallagher Bassett. It has previously used 4 other names, including All Seasons HealthLine, Blue Swan HealthLine and CSA HealthLine.

Sources and links

The full report on Claims Settlement Agencies Limited

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