Claimsline Group Ltd

Reference number: 831196

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When claimsline.com first appeared online, and whether it can receive email
  • What kind of line 0333 358 0781 is
  • Who else gives the postcode M15 5QJ
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Other names (33)

If you were contacted under any of these names, it is this firm.

  • accident support Trading name
  • accidentsupport.co Trading name
  • carclaims.co.uk Trading name
  • carclaims.expert Trading name
  • Car Finance Claim 365 Trading name
  • carfinanceclaim365.co.uk Trading name
  • carinsurance.claims Trading name
  • Claimsline Trading name
  • Claimsline.co Trading name
  • Claimsline.com Trading name
  • financeclaimsline.com Trading name
  • Reclaim 247 Trading name
  • reclaim247.co.uk Trading name
  • The Housing Claimsline Trading name
  • Thehousingclaimsline.com Trading name
  • Bollin Marketing Limited Former name
  • Clickdrive Media Ltd Former name
  • Bollin Marketing Former trading name
  • comparemyclaim.com Former trading name
  • Flight Delay 247 Former trading name
  • flightdelay247.com Former trading name
  • Flight Reclaim 247 Former trading name
  • flightreclaim247.com Former trading name
  • Housing disrepair claims Former trading name
  • Jessicastips.co.uk Former trading name
  • PCP Claimsline Former trading name
  • PCPClaimsline.com Former trading name
  • workaccident-specialist.info Former trading name
  • workaccident-specialist.net Former trading name
  • workaccident-specialist.org Former trading name
  • workaccident-specialists.com Former trading name
  • workaccidentsspecialist.co.uk Former trading name
  • www.dialaclaim.co.uk Former trading name

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (1)
  • 0333 344 6297
Fake websites (1)
  • accident-support.co.uk
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Claims management No FSCS cover
    Money you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

The clone warnings above are scammers using this firm's name, not something the firm has done.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
09071409
Company status
Active
Company type
Private limited company
Incorporated
4 June 2014 (12 years old)
Registered office
C/O Burton Varley Ltd The Counting House 24 Richmond Road, Bowdon, Altrincham, WA14 2TT, England
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Shannon Helena Smith-O'Connell Director Feb 1987 3 Jan 2023 None
Andrew John Simcott Director Sep 1971 19 Jan 2023 4 other companies
Andrew Franks Director Jun 1989 21 Dec 2023 3 other companies
Christopher Neil Roy Director Apr 1989 15 Apr 2025 3 other companies

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
8
closed down
3
run together
2

In the full report: all 8 companies, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 2 companies these 4 directors run together
  • All 10 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 May 2025Abridged accountsNot audited

Net assets

£1.14m

−38% from £1.84m

Cash at bank

£23.4k

−91% from £257k

Employees (average)

24

Same as 24

Owed within a year

£5.99m

+529% from £953k

No turnover or profit for the year to 31 May 2025: the accounts print them but do not tag them. The last tagged figures are £5.51m turnover and £468k profit, for the year to 31 May 2020.

Assets and liabilities

In the full report: all 6 years of accounts

  • Every year from 2020 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 09071409. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Claimsline Group’s history from the FCA register and Companies House, newest first.

Key events (16) All events (81)

2024

23 January 2024

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2023

10 July 2023

  • Changed its registered name from "Claimsline Group Ltd"

FCA register

30 June 2023

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

2019

24 May 2019

  • Changed its registered name from "Bollin Marketing Limited"
  • Changed its registered name from "Clickdrive Media Ltd"

FCA register

31 March 2019

  • No longer regulated by the Claims Management Regulator

FCA register

22 February 2019

  • Jack Greenwood stopped being a part-owner

Companies House

2018

6 September 2018

  • Sophie Alexandra Franks stopped being a part-owner

Companies House

5 September 2018

  • Jack Greenwood gave up control
  • Jack Greenwood took control (75–100% of shares)
  • Sophie Franks took control (75–100% of shares)

Companies House

2016

1 July 2016

  • Jack Greenwood became a part-owner (25–50% of shares)
  • Sophie Alexandra Franks became a part-owner (25–50% of shares)

Companies House

2015

11 June 2015

  • Regulated by the Claims Management Regulator from this date

FCA register

2014

4 June 2014

  • Incorporated at Companies House

Companies House

In the full report: all 81 events

  • All 81 events in its history (16 shown here)
  • Every director appointment and resignation: 16
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Firms like Claimsline Group

Other firms of the same type (claims management firm), nearest first.

In Manchester

Apollo Claims LtdManchesterAuthorisedBelvadere LtdManchesterAuthorisedClaim Link UK LtdManchesterAuthorisedclaim3000 ltdManchesterAuthorisedConsumer Credit Justice LimitedManchesterAuthorisedJigsaw Claims LtdManchesterAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Claimsline Group

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 8 other companies its directors have run, named
  • 3 background checks on its contact details
  • 6 years of accounts, charted
  • All 81 events in its history

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Frequently asked questions about this firm

Is Claimsline Group Ltd FCA authorised?
Yes, Claimsline Group Ltd (FRN 831196) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since June 2023 and works as a claims management firm. The FCA has placed no limits on its permissions.
What is Claimsline Group’s phone number and website?
The FCA register lists the phone number 0333 358 0781 and the website claimsline.com for Claimsline Group. If you were given different contact details, use these to check with the firm before going any further.
Is Claimsline Group a scam or clone?
Scammers have impersonated Claimsline Group: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Claimsline Group, shown on this page.
Is my money safe with Claimsline Group?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Claimsline Group handles your money, so check the specific product before you commit. You can also refer complaints about Claimsline Group to the Financial Ombudsman Service, free of charge.
Who owns Claimsline Group?
Companies House lists one person with significant control of Claimsline Group: Mrs Sophie Franks (75–100% of shares). Before that, it was controlled by Ms Sophie Alexandra Franks and Mr Jack Greenwood.
Who runs Claimsline Group?
Companies House lists 4 directors of Claimsline Group: Shannon Helena Smith-O'Connell, Andrew John Simcott, Andrew Franks and Christopher Neil Roy.
How long has Claimsline Group been in business?
The company was formed on 4 June 2014, and has held its current FCA authorisation since June 2023.
What do Claimsline Group’s latest accounts show?
Its latest accounts, to 31 May 2025, show net assets of £1.14m (−38% from £1.84m) and cash at bank of £23.4k (−91% from £257k).
Does Claimsline Group use any other names?
It trades as accident support, accidentsupport.co, carclaims.co.uk, carclaims.expert and Car Finance Claim 365, and 10 more names. It has previously used 18 other names, including Bollin Marketing Limited, Clickdrive Media Ltd and Bollin Marketing.

Sources and links

The full report on Claimsline Group Ltd

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