ClearBank Limited

Reference number: 754568

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When clear.bank first appeared online, and whether it can receive email
  • What kind of line 020 3111 2370 is
  • Who else gives the postcode EC2A 2EW
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Business.bank Trading name
  • CB Infrastructure Limited Former name

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (1)
  • 021 5391 708
Fake email addresses (1)
  • activation.dept@clearbkgroup.com
Fake websites (1)
  • clearbkgroup.com
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (2 permissions)
  • Accepting Deposits
  • Dealing in investments as principal

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
105
upheld, against a 31% median
26%
about banking and credit
105

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
09736376
Company status
Active
Company type
Private limited company
Incorporated
17 August 2015 (11 years old)
Registered office
Level 27, The Broadgate Tower, 20 Primrose Street, London, EC2A 2EW, England
Nature of business
  • Banks (SIC 64191)

Directors and company secretaries

Name Role Born Appointed Other companies
Shonaid Christina Ross Jemmett-Page Director Mar 1960 28 Jul 2016 9 other companies
Catherine Martina Doran Director Sep 1956 28 Feb 2020 4 other companies
Andrew Frederick John Neden Director Feb 1962 25 Jan 2024 17 other companies
Valerie Romanovskaya Director Oct 1980 25 Sep 2024 None
Emma Louise Wallace Director Apr 1983 25 Sep 2024 None
Samantha Jayne Emery Director Jun 1983 9 Apr 2026 3 other companies
Sian Woods Secretary Not published 18 Dec 2024 –

Other companies run by these 6 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
33
closed down
6
went insolvent
1

In the full report: all 33 companies, named

  • What each company does, and whether it is still trading
  • Which of these 6 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 10 on the FCA register, including one no longer authorised
  • All 20 people who have ever been directors, with their dates
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Key dates in its history

ClearBank’s history from the FCA register and Companies House, newest first.

Key events (15) All events (53)

2023

8 December 2023

  • Clearbank Group Holdings Limited gained significant control

Companies House

17 August 2023

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2022

15 November 2022

  • Cffi UK Ventures (Barbados) Limited stopped being a part-owner
  • John Carter Risley stopped being a part-owner
  • Ppf Financial Holdings A.S. stopped being a part-owner
  • Renata Kellnerova stopped being a part-owner

Companies House

23 September 2022

  • Renata Kellnerova became a part-owner (25–50% of shares)

Companies House

2016

21 December 2016

  • Changed its registered name from "CB Infrastructure Limited"

FCA register

15 December 2016

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date
  • Became authorised by the FCA

FCA register

19 April 2016

  • Cffi UK Ventures (Barbados) Limited became a part-owner (25–50% of shares)
  • Ppf Financial Holdings A.S. became a part-owner (25–50% of shares)

Companies House

6 April 2016

  • John Carter Risley became a part-owner (25–50% of shares)

Companies House

2015

17 August 2015

  • Incorporated at Companies House

Companies House

In the full report: all 53 events

  • All 53 events in its history (15 shown here)
  • Every director appointment and resignation: 34
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Firms connected to ClearBank

Other FCA-listed firms that share a director, phone number or address with ClearBank. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
4
no longer authorised
1
share a director
4

In the full report: all 4 connected firms, named

  • How each is linked: shared directors (4)
  • Who links each one: the named directors, with dates
  • 6 past links through former directors
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Firms like ClearBank

Other firms of the same type (bank or building society), nearest first.

In London

Santander UK PLCLondonAuthorisedMonzo Bank LimitedLondonAuthorisedNational Westminster Bank Public Limited CompanyLondonAuthorisedLloyds Bank PLCLondonAuthorisedBarclays Bank PLCLondonAuthorisedBarclays Bank UK PLCLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on ClearBank

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 33 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 53 events in its history
  • 4 connected firms, named, and who links them

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Frequently asked questions about this firm

Is ClearBank Limited FCA authorised?
Yes, ClearBank Limited (FRN 754568) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2016 and works as a bank or building society. The FCA has placed no limits on its permissions.
What is ClearBank’s phone number and website?
The FCA register lists the phone number 020 3111 2370 and the website clear.bank for ClearBank. If you were given different contact details, use these to check with the firm before going any further.
Is ClearBank a scam or clone?
Scammers have impersonated ClearBank: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for ClearBank, shown on this page.
Is my money safe with ClearBank?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about ClearBank to the Financial Ombudsman Service, free of charge.
Who owns ClearBank?
Companies House lists one person with significant control of ClearBank: Clearbank Group Holdings Limited (can appoint and remove the board). Before that, it was controlled by Ms Renata Kellnerova, Ppf Financial Holdings A.S. and Cffi UK Ventures (Barbados) Limited.
Who runs ClearBank?
Companies House lists 6 directors of ClearBank: Shonaid Christina Ross Jemmett-Page, Catherine Martina Doran, Andrew Frederick John Neden, Valerie Romanovskaya, Emma Louise Wallace and Samantha Jayne Emery.
How long has ClearBank been in business?
The company was formed on 17 August 2015, and has held its current FCA authorisation since December 2016.
How many complaints does ClearBank get?
In January–June 2025, the Financial Ombudsman Service received 105 new complaints about ClearBank, and upheld 26% of those it decided.
Does ClearBank use any other names?
It trades as Business.bank. It has previously used the name CB Infrastructure Limited.

Sources and links

The full report on ClearBank Limited

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