Co-operative Group Limited

Reference number: 224539

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

Cycle Solutions (Cycle to Work) Limited Reference number: 722968 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Co-operative Group Limited (FRN 224539) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Co-operative Group.
  • Example: if Co-operative Group refers you to a financial adviser, the advice should come from the principal firm, not from Co-operative Group itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When coop.co.uk first appeared online, and whether it can receive email
  • What kind of line 0330 041 7787 is
  • Who else gives the postcode M60 0AG
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • The Co-operative Trading name
  • Travelcare Trading name
  • Co-Operative Group (CWS) Ltd Former name

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

The clone warnings above are scammers using this firm's name, not something the firm has done.

Key dates in its history

Co-operative Group’s history from the FCA register and Companies House, newest first.

2022

8 December 2022

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2008

2 June 2008

  • Began trading as "The Co-operative"

FCA register

2007

20 December 2007

  • Changed its registered name from "Co-Operative Group (CWS) Ltd"

FCA register

2003

23 April 2003

  • Became an introducer appointed representative
  • Began trading as "Travelcare"

FCA register

Director appointments and resignations, and trading names, appear under All events.

Firms connected to Co-operative Group

Other FCA-listed firms that share a director, phone number or address with Co-operative Group. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
5
share its postcode
5

In the full report: all 5 connected firms, named

  • How each is linked: the same postcode (5)
  • Who links each one: the named directors, with dates
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Get the full report on Co-operative Group

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 background checks on its contact details
  • All 5 events in its history
  • 5 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Co-operative Group Limited FCA authorised?
Co-operative Group Limited (FRN 224539) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Co-operative Group?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Co-operative Group Limited (FRN 224539) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Co-operative Group. Example: if Co-operative Group refers you to a financial adviser, the advice should come from the principal firm, not from Co-operative Group itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Co-operative Group’s phone number and website?
The FCA register lists the phone number 0330 041 7787 and the website coop.co.uk for Co-operative Group. If you were given different contact details, use these to check with the firm before going any further.
Is Co-operative Group a scam or clone?
Scammers have impersonated Co-operative Group: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Co-operative Group, shown on this page.
Is my money safe with Co-operative Group?
Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for Co-operative Group's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Co-operative Group use any other names?
It trades as The Co-operative and Travelcare. It has previously used the name Co-Operative Group (CWS) Ltd.

Sources and links

The full report on Co-operative Group Limited

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