Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 18 years
- Protected through the principal
- No FCA actions
- Active company since 2007
- Accounts filed up to 31 December 2025
- Its whole board of directors changed in December 2024
Responsible principal firm
First Complete Limited Reference number: 435779 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Complete Mortgage Solutions NI Ltd (FRN 477426) is an AR of First Complete Limited (FRN 435779). When you use Complete Mortgage Solutions NI's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Complete Mortgage Solutions NI, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
-
Address
210 Glenwood Court, Lisburn, Northern Ireland, BT28 3UF, United Kingdom
In the full report: 2 background checks
- What kind of line 07530 821821 is
- Who else gives the postcode BT28 3UF
Other names (2)
If you were contacted under any of these names, it is this firm.
- Complete Mortgages Solutions NI Limited Former name: A name it was registered under before.
- Complete Mortgages Solutions NI Ltd Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through First Complete Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- NI066437 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 27 September 2007 (19 years old)
- Registered office
- 210 Glenwood Court, Lisburn, BT28 3UF, Northern Ireland
- Nature of business
-
- Activities of insurance agents and brokers (SIC 66220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Neil William James Reynolds | Director | Jan 1986 | 20 Jan 2025 | 1 other company |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other company
- 1
- closed down
- 1
In the full report: all 1 company, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- Any that went into liquidation or administration
- All 4 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£158k
+2.3% from £155k
Employees (average)
2
+100% from 1
Owed within a year
£7,685
+50% from £5,129
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company NI066437. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Complete Mortgage Solutions NI’s history from the FCA register and Companies House, newest first.
2025
3 April 2025
- Changed its registered name from "Complete Mortgages Solutions NI Limited"
FCA register
2 April 2025
- Changed its registered name from "Complete Mortgages Solutions NI Ltd"
FCA register
2024
10 December 2024
- Board replaced: its only director left and a new director took over
- Jonathan Hunter Reynolds gave up control
- Neil William James Reynolds took control (75–100% of shares)
Companies House
2016
6 April 2016
- Jonathan Hunter Reynolds took control (75–100% of shares)
Companies House
2008
9 January 2008
- Became an appointed representative
FCA register
2007
27 September 2007
- Incorporated at Companies House
Companies House
In the full report: all 13 events
- All 13 events in its history (8 shown here)
- Every director appointment and resignation: 5
Firms like Complete Mortgage Solutions NI
Other firms of the same type (insurance broker), nearest first.
In Lisburn
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Complete Mortgage Solutions NI
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 1 other company its directors have run, named
- 2 background checks on its contact details
- 7 years of accounts, charted
- All 13 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk