Concentrix CVG Intelligent Contact Limited

Reference number: 313266

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When concentrix.com first appeared online, and whether it can receive email
  • What kind of line 0161 217 8600 is
  • Who else gives the postcode SK6 2SU
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Other names (11)

If you were contacted under any of these names, it is this firm.

  • Convergys Intelligent Contact Limited Former name
  • Lbm Direct Marketing Limited Former name
  • Stream Intelligent Contact Limited Former name
  • Convergys Intelligent Contact Former trading name
  • Insurance Cover 4U Former trading name
  • Lbm Former trading name
  • Lbm Customer Intelligence Former trading name
  • Lbm Intelligent Contact Former trading name
  • Lbm Intelligent Data Former trading name
  • Stream Intelligent Contact Former trading name
  • Your Bill Butler Former trading name

FCA permissions and consumer protection

  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (7 permissions)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Debt Administration
  • Debt-collecting
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
02714607
Company status
Active
Company type
Private limited company
Incorporated
14 May 1992 (34 years old)
Registered office
Pillsbury Winthrop Shaw Pittman Llp, Level 34, 100 Bishopsgate,, London, EC2N 4AG, United Kingdom
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name Role Born Appointed Other companies
Andrew Albert Farwig Director Apr 1981 11 Aug 2021 14 other companies
Claire Christie Director Apr 1980 17 Dec 2024 2 other companies
Jane Catherine Fogarty Director Aug 1966 17 Dec 2024 None
Andrew Albert Farwig Secretary Not published 11 Aug 2021 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
15
closed down
3
are FCA-registered
3

In the full report: all 15 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 3 on the FCA register
  • The 1 company these 3 directors run together
  • All 34 people who have ever been directors, with their dates
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Key dates in its history

Concentrix CVG Intelligent Contact’s history from the FCA register and Companies House, newest first.

Key events (9) All events (91)

2018

28 November 2018

  • Changed its registered name from "Convergys Intelligent Contact Limited"

FCA register

2016

6 April 2016

  • Convergys Holdings (UK) Limited took control (75–100% of shares)

Companies House

2014

12 August 2014

  • Changed its registered name from "Stream Intelligent Contact Limited"

FCA register

2013

30 October 2013

  • Changed its registered name from "Lbm Direct Marketing Limited"

FCA register

1 April 2013

  • Regulated by the FCA from this date

FCA register

2005

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1996

19 January 1996

  • Board replaced: its only director left and 2 new directors took over

Companies House

1992

14 May 1992

  • Incorporated at Companies House

Companies House

In the full report: all 91 events

  • All 91 events in its history (9 shown here)
  • Every director appointment and resignation: 63
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Firms connected to Concentrix CVG Intelligent Contact

Other FCA-listed firms that share a director, phone number or address with Concentrix CVG Intelligent Contact. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
3
share a director
3

In the full report: all 3 connected firms, named

  • How each is linked: shared directors (3)
  • Who links each one: the named directors, with dates
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Firms like Concentrix CVG Intelligent Contact

Other firms of the same type (insurance broker), nearest first.

In Stockport

Complex to Clear Group LimitedStockportAuthorisedAbbott & Bramwell LimitedStockportAuthorisedAlternative Propositions LimitedStockportAuthorisedAppleton & Green LimitedStockportAuthorisedBroadway Broking Group LimitedStockportAuthorisedC & C Insurance Brokers LimitedStockportAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Concentrix CVG Intelligent Contact

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 15 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 91 events in its history
  • 3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Concentrix CVG Intelligent Contact Limited FCA authorised?
Yes, Concentrix CVG Intelligent Contact Limited (FRN 313266) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is Concentrix CVG Intelligent Contact’s phone number and website?
The FCA register lists the phone number 0161 217 8600 and the website concentrix.com for Concentrix CVG Intelligent Contact. If you were given different contact details, use these to check with the firm before going any further.
Is Concentrix CVG Intelligent Contact a scam or clone?
Concentrix CVG Intelligent Contact is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Concentrix CVG Intelligent Contact?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Concentrix CVG Intelligent Contact to the Financial Ombudsman Service, free of charge.
Who owns Concentrix CVG Intelligent Contact?
Concentrix CVG Intelligent Contact is owned by Convergys Holdings (UK) Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Concentrix CVG Intelligent Contact?
Companies House lists 3 directors of Concentrix CVG Intelligent Contact: Andrew Albert Farwig, Claire Christie and Jane Catherine Fogarty.
How long has Concentrix CVG Intelligent Contact been in business?
The company was formed on 14 May 1992, and has held its current FCA authorisation since January 2005.
Does Concentrix CVG Intelligent Contact use any other names?
It has previously used 11 other names, including Convergys Intelligent Contact Limited, Lbm Direct Marketing Limited and Stream Intelligent Contact Limited.

Sources and links

The full report on Concentrix CVG Intelligent Contact Limited

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