Concentrix South Africa (Pty) Ltd

Reference number: 678653

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

Concentrix CX UK Limited Reference number: 708399 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Concentrix South Africa (Pty) Ltd (FRN 678653) is an AR of Concentrix CX UK Limited (FRN 708399). When you use Concentrix South Africa (Pty)'s services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Concentrix South Africa (Pty), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 2 background checks

  • When concentrix.com first appeared online, and whether it can receive email
  • What kind of line 06421 714903 is
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Webhelp SA Trading name
  • Webhelp SA Outsourcing (Pty) Ltd Former name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Concentrix CX UK Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

Concentrix South Africa (Pty)’s history from the FCA register and Companies House, newest first.

2024

9 July 2024

  • Changed its registered name from "Webhelp SA Outsourcing (Pty) Ltd"

FCA register

2015

23 March 2015

  • Became an appointed representative
  • Began trading as "Webhelp SA"

FCA register

Director appointments and resignations, and trading names, appear under All events.

Firms like Concentrix South Africa (Pty)

Other firms of the same type (mortgage adviser or broker), nearest first.

Elsewhere in the UK

Andrew John ForbesNorthamptonAppointed representativeMichael Edward CorriganPlymouthAppointed representativeSea Sense Mortgages LtdHampshireAppointed representativeClearScore Home Lending LimitedManchesterAppointed representativeConcentrix India Private LimitedNew DelhiAppointed representativeConcentrix SFIA FranceParisAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Concentrix South Africa (Pty)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 background checks on its contact details
  • All 3 events in its history

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Frequently asked questions about this firm

Is Concentrix South Africa (Pty) Ltd FCA authorised?
Concentrix South Africa (Pty) Ltd (FRN 678653) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Concentrix South Africa (Pty)?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Concentrix South Africa (Pty) Ltd (FRN 678653) is an AR of Concentrix CX UK Limited (FRN 708399). When you use Concentrix South Africa (Pty)'s services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Concentrix South Africa (Pty), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Concentrix South Africa (Pty)’s phone number and website?
The FCA register lists the phone number 06421 714903 and the website concentrix.com for Concentrix South Africa (Pty). If you were given different contact details, use these to check with the firm before going any further.
Is Concentrix South Africa (Pty) a scam or clone?
Concentrix South Africa (Pty) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Concentrix South Africa (Pty)?
Protection works through Concentrix CX UK Limited, the principal firm responsible for Concentrix South Africa (Pty)'s regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Concentrix South Africa (Pty) use any other names?
It trades as Webhelp SA. It has previously used the name Webhelp SA Outsourcing (Pty) Ltd.

Sources and links

The full report on Concentrix South Africa (Pty) Ltd

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