Coventry Building Society

Reference number: 150892

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When coventrybuildingsociety.co.uk first appeared online, and whether it can receive email
  • What kind of line 0800 121 8899 is
  • Who else gives the postcode CV3 2TQ
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • The Coventry Trading name: A name it trades under now.
  • Stroud & Swindon Former trading name: A name it used to trade under.

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (2)
  • 51425675011
  • 020 7846 533
Fake email addresses (3)
  • support@bv-exchange.com
  • support@cnv-exchange.com
  • support@cnv-exchanges.com
Fake websites (3)
  • b-v-exchange.com
  • cnv-exchange.com
  • cnv-exchanges.com
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (19 permissions)
  • Accepting Deposits
  • Acting as a CBTL administrator
  • Acting as a CBTL advisor
  • Acting as a CBTL lender
  • Administering a regulated mortgage contract
  • Advising on regulated mortgage contracts
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Debt Administration
  • Debt-collecting
  • Debt-counselling
  • Entering into a regulated mortgage contract as lender
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to regulated mortgage contracts
  • Making arrangements with a view to transactions in investments

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
33
upheld, against a 31% median
9%
about banking and credit
24

A bigger firm gets more complaints simply because it has more customers. With this few, one case moves the upheld rate a lot.

Key dates in its history

Coventry Building Society’s history from the FCA register and Companies House, newest first.

2022

30 November 2022

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

In the full report: all 10 events

  • All 10 events in its history (5 shown here)
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Firms connected to Coventry Building Society

Other FCA-listed firms that share a director, phone number or address with Coventry Building Society. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
4
share its postcode
4

In the full report: all 4 connected firms, named

  • How each is linked: the same postcode (4)
  • Who links each one: the named directors, with dates
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Firms like Coventry Building Society

Other firms of the same type (bank or building society), nearest first.

In Coventry

In the Coventry (CV) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Coventry Building Society

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 background checks on its contact details
  • All 10 events in its history
  • 4 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Coventry Building Society FCA authorised?
Yes, Coventry Building Society (FRN 150892) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as a bank or building society. The FCA has placed no limits on its permissions.
What is Coventry Building Society’s phone number and website?
The FCA register lists the phone number 0800 121 8899 and the website coventrybuildingsociety.co.uk for Coventry Building Society. If you were given different contact details, use these to check with the firm before going any further.
Is Coventry Building Society a scam or clone?
Scammers have impersonated Coventry Building Society: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Coventry Building Society, shown on this page.
Is my money safe with Coventry Building Society?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Coventry Building Society to the Financial Ombudsman Service, free of charge.
How many complaints does Coventry Building Society get?
In January–June 2025, the Financial Ombudsman Service received 33 new complaints about Coventry Building Society, and upheld 9% of those it decided.
Does Coventry Building Society use any other names?
It trades as The Coventry. It has previously used the name Stroud & Swindon.

Sources and links

The full report on Coventry Building Society

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