Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
Responsible principal firm
Cycle Solutions (Cycle to Work) Limited Reference number: 722968 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- CREDITSAFE SERVICES LIMITED (FRN 1034250) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not CREDITSAFE SERVICES.
- Example: if CREDITSAFE SERVICES refers you to a financial adviser, the advice should come from the principal firm, not from CREDITSAFE SERVICES itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
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Address
1 Caspian Point, Caspian Way, Cardiff, Cardiff, CF10 4DQ, United Kingdom
In the full report: 2 background checks
- What kind of line 07917 687116 is
- Who else gives the postcode CF10 4DQ
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 12297233 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 4 November 2019 (6 years old)
- Registered office
- Coal House, 10 Dumfries Place, Cardiff, CF10 3RJ, Wales
- Nature of business
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- Other business support service activities not elsewhere classified (SIC 82990)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Carys Wyn Hughes | Director | Mar 1981 | 4 Nov 2019 | 2 other companies |
| Cato Syversen | Director | Dec 1965 | 4 Nov 2019 | 10 other companies |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 10
- closed down
- 1
- is FCA-registered
- 1
In the full report: all 10 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- Any that went into liquidation or administration
- The one on the FCA register
- The 2 companies these 2 directors run together
Key dates in its history
Creditsafe Services’s history from the FCA register and Companies House, newest first.
2025
13 May 2025
- Became an introducer appointed representative
FCA register
2019
4 November 2019
- Incorporated at Companies House
- Magne Jordanger became a part-owner (25–50% of shares)
- Carys Wyn Hughes appointed as a director
- Cato Syversen appointed as a director
Companies House
Director appointments and resignations, and trading names, appear under All events.
Firms connected to Creditsafe Services
Other FCA-listed firms that share a director, phone number or address with Creditsafe Services. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 6
- share a director
- 1
- share its postcode
- 5
In the full report: all 6 connected firms, named
- How each is linked: shared directors (1), the same postcode (5)
- Who links each one: the named directors, with dates
Get the full report on Creditsafe Services
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 10 other companies its directors have run, named
- 2 background checks on its contact details
- All 5 events in its history
- 6 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk