Croydon Citizens Advice Bureaux Limited: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 1987

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

citizensadvicecroydon.org (opens in a new tab)
Phone number

0808 278 7960
Address

Southbridge House, Southbridge Place, Croydon, LONDON, CR0 4HA, United Kingdom

In the full report: 3 background checks

When citizensadvicecroydon.org first appeared online, and whether it can receive email
What kind of line 0808 278 7960 is
Who else gives the postcode CR0 4HA

Other names (3)

If you were contacted under any of these names, it is this firm.

Citizens Advice Croydon Trading name: A name it trades under now.
Croydon Citizens Advice Bureau Former name: A name it was registered under before.
Croydon Citizens Advice Bureaux Ltd Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 02197919 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 24 November 1987 (38 years old)
Registered office: Southbridge House, Southbridge Place, Croydon, CR0 4HA, England
Nature of business: Other information service activities not elsewhere classified (SIC 63990)
Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Homer Taylor	Director	Dec 1971	22 Jun 2008	None
James Andrew Blyth Daglish	Director	Sep 1976	16 Aug 2017	1 other company
Cheryl Gowar	Director	Jul 1971	6 Dec 2021	None
Stephen Yussef Bahooshy	Director	Jan 1987	6 Dec 2021	1 other company
Richard Syed Ameer Khan	Director	Jan 1970	17 May 2023	None
Philip James Francis	Director	Jul 1987	6 Nov 2024	None
David James Lindsay	Director	Apr 1983	6 Nov 2024	None
Stephen Ian Corrall	Director	Mar 1965	21 Mar 2025	3 other companies
Claire Elizabeth Keetch	Secretary	Not published	1 Feb 2020	–

Other companies run by these 8 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 5
still active: 5
is FCA-registered: 1

In the full report: all 5 companies, named

What each company does, and whether it is still trading
Which of these 8 directors sit on each board, and since when
Any that went into liquidation or administration
The one on the FCA register
All 92 people who have ever been directors, with their dates

Key dates in its history

Croydon Citizens Advice Bureaux’s history from the FCA register and Companies House, newest first.

Key events (6) All events (165)

2022

23 June 2022

Changed its registered name from "Croydon Citizens Advice Bureau"
Changed its registered name from "Croydon Citizens Advice Bureaux Ltd"

FCA register

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

1987

24 November 1987

Incorporated at Companies House

Companies House

In the full report: all 165 events

All 165 events in its history (6 shown here)
Every director appointment and resignation: 155

Firms connected to Croydon Citizens Advice Bureaux

Other FCA-listed firms that share a director, phone number or address with Croydon Citizens Advice Bureaux. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 3
share its postcode: 3
past link: 1

In the full report: all 3 connected firms, named

How each is linked: the same postcode (3)
Who links each one: the named directors, with dates
1 past link through former directors

Firms like Croydon Citizens Advice Bureaux

Other firms of the same type (debt advice or management), nearest first.

In London

King's College LondonLondonAuthorised University of the Arts LondonLondonAuthorised Royal British LegionLondonAuthorised Peabody TrustLondonAuthorised Origin Housing LimitedLondonAuthorised Metropolitan Housing Trust LtdLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Croydon Citizens Advice Bureaux

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

5 other companies its directors have run, named
3 background checks on its contact details
All 165 events in its history
3 connected firms, named, and who links them

Instant PDF One-off payment Secure checkout by Stripe

Frequently asked questions about this firm

Is Croydon Citizens Advice Bureaux Limited FCA authorised?

Yes, Croydon Citizens Advice Bureaux Limited (FRN 617573) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is Croydon Citizens Advice Bureaux’s phone number and website?

The FCA register lists the phone number 0808 278 7960 and the website citizensadvicecroydon.org for Croydon Citizens Advice Bureaux. If you were given different contact details, use these to check with the firm before going any further.

Is Croydon Citizens Advice Bureaux a scam or clone?

Croydon Citizens Advice Bureaux is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Croydon Citizens Advice Bureaux?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Croydon Citizens Advice Bureaux handles your money, so check the specific product before you commit. You can also refer complaints about Croydon Citizens Advice Bureaux to the Financial Ombudsman Service, free of charge.

Who runs Croydon Citizens Advice Bureaux?

Companies House lists 8 directors of Croydon Citizens Advice Bureaux: Homer Taylor, James Andrew Blyth Daglish, Cheryl Gowar, Stephen Yussef Bahooshy, Richard Syed Ameer Khan, Philip James Francis and 2 more.

How long has Croydon Citizens Advice Bureaux been in business?

The company was formed on 24 November 1987, and has held its current FCA authorisation since April 2014.

Does Croydon Citizens Advice Bureaux use any other names?

It trades as Citizens Advice Croydon. It has previously used 2 other names: Croydon Citizens Advice Bureau and Croydon Citizens Advice Bureaux Ltd.