Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for 2 years
- Protected through the principal
- No FCA actions
- Active company since 2023
- Accounts filed up to 31 March 2026
Responsible principal firm
Switcha Limited Reference number: 828963 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- CRYSTAL BUILD HOME IMPROVEMENTS LTD (FRN 1008339) introduces customers to Switcha Limited (FRN 828963). Any regulated advice or arranging is done by the principal, not CRYSTAL BUILD HOME IMPROVEMENTS.
- Example: if CRYSTAL BUILD HOME IMPROVEMENTS refers you to a financial adviser, the advice should come from the principal firm, not from CRYSTAL BUILD HOME IMPROVEMENTS itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
-
Address
34 Bower Mount Road, Maidstone, Kent, ME16 8AU, United Kingdom
In the full report: 2 background checks
- What kind of line 07746 335888 is
- Who else gives the postcode ME16 8AU
Other names (1)
If you were contacted under any of these names, it is this firm.
- MAYFAIR INSTALLATIONS (SOUTH EAST) LTD Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Switcha Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 15210229 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 13 October 2023 (3 years old)
- Registered office
- 34 Bower Mount Road, Maidstone, Kent, ME16 8AU, United Kingdom
- Nature of business
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- Glazing (SIC 43342)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| John Nicholas Gilham | Director | Oct 1989 | 13 Oct 2023 | 3 other companies |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 3
- still active
- 2
- went insolvent
- 1
In the full report: all 3 companies, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- The one that went into liquidation or administration
Filed accounts and finances
Total equity
£41.7k
+103% from £20.5k
Employees (average)
1
Same as 1
Owed within a year
£53.2k
−28% from £73.4k
Assets and liabilities
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 15210229. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Crystal Build Home Improvements’s history from the FCA register and Companies House, newest first.
2024
29 August 2024
- Changed its registered name from "MAYFAIR INSTALLATIONS (SOUTH EAST) LTD"
FCA register
14 January 2024
- Became an introducer appointed representative
FCA register
2023
13 October 2023
- Incorporated at Companies House
- Jgilham Investments Limited took control (75–100% of shares)
- John Nicholas Gilham appointed as a director
Companies House
Director appointments and resignations, and trading names, appear under All events.
Firms like Crystal Build Home Improvements
Other firms of the same type (home improvement or trades), nearest first.
In Maidstone
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Crystal Build Home Improvements
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 3 other companies its directors have run, named
- 2 background checks on its contact details
- All 5 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk