Custom Heat Limited

Reference number: 741571

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When customheat.co.uk first appeared online, and whether it can receive email
  • What kind of line 01788 568752 is
  • Who else gives the postcode CV22 7DB
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FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (1 permission)
  • Credit Broking

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
22 June 2001 (25 years old)
Registered office
9 Somers Road, New Bilton, Rugby, Warwickshire, CV22 7DB, England
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name Role Born Appointed Other companies
Hilary Smith Director Jun 1960 22 Jun 2001 None
Christopher John Knowles Director Mar 1985 15 Aug 2019 None
Lincoln Smith Director Nov 1984 15 Aug 2019 None
Terri-Anne Smith Director Apr 1988 9 May 2025 1 other company
Hilary Smith Secretary Not published 22 Jun 2001 None

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other company
1
still active
1

In the full report: all 1 company, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 6 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 30 June 2025Abridged accountsNot audited

Net assets

£386k

+18% from £327k

Cash at bank

£42.6k

−3.1% from £44.0k

Employees (average)

57

−17% from 69

Owed within a year

£1.16m

+10% from £1.05m

Assets and liabilities

In the full report: all 7 years of accounts

  • Every year from 2019 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 04239365. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Custom Heat’s history from the FCA register and Companies House, newest first.

2023

16 May 2023

  • Robin Smith stopped being a part-owner

Companies House

2019

15 August 2019

  • Lincoln Smith became a part-owner (25–50% of shares)

Companies House

2016

4 August 2016

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

6 April 2016

  • Hilary Smith became a part-owner (25–50% of shares)
  • Robin Smith became a part-owner (25–50% of shares)

Companies House

2001

22 June 2001

  • Incorporated at Companies House

Companies House

In the full report: all 15 events

  • All 15 events in its history (7 shown here)
  • Every director appointment and resignation: 6
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Firms connected to Custom Heat

Other FCA-listed firms that share a director, phone number or address with Custom Heat. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like Custom Heat

Other firms of the same type (credit broker), nearest first.

In Rugby

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Custom Heat

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 1 other company its directors have run, named
  • 3 background checks on its contact details
  • 7 years of accounts, charted
  • All 15 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Custom Heat Limited FCA authorised?
Yes, Custom Heat Limited (FRN 741571) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since August 2016 and works as a credit broker. The FCA has placed no limits on its permissions.
What is Custom Heat’s phone number and website?
The FCA register lists the phone number 01788 568752 and the website customheat.co.uk for Custom Heat. If you were given different contact details, use these to check with the firm before going any further.
Is Custom Heat a scam or clone?
Custom Heat is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Custom Heat?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Custom Heat handles your money, so check the specific product before you commit. You can also refer complaints about Custom Heat to the Financial Ombudsman Service, free of charge.
Who owns Custom Heat?
Companies House lists 2 people with significant control of Custom Heat: Mr Lincoln Smith (25–50% of shares) and Mrs Hilary Smith (25–50% of shares). Before that, it was controlled by Mr Robin Smith.
Who runs Custom Heat?
Companies House lists 4 directors of Custom Heat: Hilary Smith, Christopher John Knowles, Lincoln Smith and Terri-Anne Smith.
How long has Custom Heat been in business?
The company was formed on 22 June 2001, and has held its current FCA authorisation since August 2016.
What do Custom Heat’s latest accounts show?
Its latest accounts, to 30 June 2025, show net assets of £386k (+18% from £327k) and cash at bank of £42.6k (−3.1% from £44.0k).

Sources and links

The full report on Custom Heat Limited

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